CONTENT
How She Built a Roofing Company on Referrals and Social Media (No Ad Budget)
This episode features Heather Hitchcock, owner of Royal Roofing, who shares her incredible journey of resilience and building a successful roofing company with no ad budget. She discusses her past entrepreneurial ventures, overcoming personal adversity, and her strategy for leveraging referrals and social media for business growth.
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Knock Knock. Who’s There? The Canvassing Playbook with Guest Megan Beattie
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1:02:36
Ex-Cop’s 3-Strike Rule for Lawn Care Clients: Firm Prices, Trip Charges | Andy Wilson (Lawn Hustle)
CX
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55:10
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Don’t Try to See It All: How to Make the Most of Equip Expo 2026 | Lawn Care Pros Call In!
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59:51
You Don’t Need a $1 Million Lawn Care Business | Shawn Spencer
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Clean Mouth, Clean Lawns: Why Swearing Costs Lawn Pros Clients + Snow Prepay Strategy
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Kept Off the Mower, Became a Trimmer Artist: 70 Lawn Business on Word of Mouth | Mark Woodruff
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How Far Is Too Far for a Mower Dealer? New Brands, Dealer Support & the 4-3-2 Warranty
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53:59
Turf Nerds x Viper Mowers: Equip Expo 2026 Announcement + 2 Mower Giveaways | Rich Carroll
50:32
Prosthetic Leg, 8 Employees & a Fuel Surcharge Nobody Fought | Stan Ritchie (Stan’s Lawn Care)
58:49
Trim Wider Than You Think: String Trimmer Mistakes Every New Lawn Care Helper Makes
55:33
Do Lawn Care Pros Need Continuing Education? Irrigation Mistakes & Plant ID | Eric The Turf Teacher
1:00:52
I Hit a Mailbox… Then Knocked on the Door + Ferris in Wet Grass & Exmark Vertex Problems
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The $20K Pumpkin Patch: The October Side Hustle One Lawn Care Company Has Run for 32 Years
57:56
Laid Off, Diagnosed With MS… Then He Built a Lawn Care Business | Ed Smits (The Turf Therapist)
50:56
He Parks on the Property Line to Block My Mower + Does $400 Liquid Aeration Actually Work?
58:54
Equip Expo 2026 First-Timer’s Guide + Who Really Bought Hustler? | Kris Kiser (OPEI)
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25:14
The Customer Communication Gap Technicians Miss
27:10
The Technician Trap That Stops Growth
34:51
Why Customers Say No When Techs Are Right
1:28
Most Techs Ask the Wrong Questions
26:08
How to Get Through a Long Day of Service Calls Without Burning Out
25:45
The 3 Cs Every Technician Needs: Competence, Confidence, Control
CX
26:01
How to Stop “Too Expensive” From Killing the Sale
28:25
The 30 Minutes That Decide Every Service Call
CX
34:02
How to Get Customers on Your Side in the First 15 Minutes
CX
46:38
Stop Diagnosing the Complaint. Diagnose the System.
CX
39:46
The Real Reason You’re Losing Sales as a Technician (It’s Not Your Skills)
40:25
You’re Losing Money Before You Knock on the Door (Here’s Why)
CX
26:00
How to Handle Any Customer Objection (Using Skills You Already Have)
35:08
Stop Showing All 4 Options at Once (Here’s Why You’re Losing the Sale)
26:22
Why Customers Push Back on Your Recommendations
CX