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5 Years to $150M Growth Plan: Be Everywhere All The Time

📅 January 7, 2026 ⏱️ 25:02 🎤 Rich Harshaw

Chapters

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  • 0:00
    The client: $23M to $150M in 5 years
  • 1:37
    Reverse-engineering the bathroom math
  • 2:40
    Be everywhere: the Michelle Branch theme
  • 3:44
    Is there enough demand in Boston?
  • 5:57
    The 1%-of-revenue budget shortcut
  • 7:01
    Building the $1.5M/month media plan
  • 8:37
    Spending the rest: social, events, door-knocking
  • 10:48
    Billboards, wraps, SEO and phone room
  • 13:30
    Horizon Services 'am I overexposed?'
  • 16:10
    Data point 1: nobody's heard of LeBron
  • 17:14
    Data point 2: the Service Champions brand survey
  • 20:28
    Data point 3: name your top three orthodontists
  • 23:11
    You compete for brain space, not buyers

Speakers

R
Rich Harshaw
Host, Level10 Contractor Daily

Key Takeaways

You often don't need new products or new states to grow 6x — reverse-engineer the math and sell far more of what you already sell in the same geographic area.

The shortcut: your monthly marketing budget should be about 1% of your annual revenue goal, so a $150M target means roughly $1.5M/month in one DMA (Boston).

The Boston market has ~800,000 owner-occupied single-family homes worth $500k+, and with 10-16% of homeowners remodeling a bathroom yearly, capturing under 8% of that demand hits the goal — the market is big enough.

'Be everywhere': stack TV/CTV, radio, OTT, paid and organic social (~100 posts/day), PPC, shared mailers, event crews, door-knocking, billboards, vehicle wraps, SEO, brand ambassadors and direct mail until the full budget is deployed.

Most people have never heard of you: 15% of an audience hadn't heard of LeBron James at his peak, and only 11 of 300 locals named Service Champions unaided despite millions in spend and 58% had never heard of them even with prompting.

There's no such thing as overexposure — when Mark Aken at Horizon worried he was 'everywhere', Rich told him to turn the dial to 11; Coke, Nike and McDonald's don't fear overexposure.

The market isn't your bottleneck, you are: you're competing for brain space, so grow your marketing surface area (guided by the Four I's — identity, integration, iteration, investment) to own the market already in front of you.

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