Alvin Growing home improvement companies are adding more technology than ever. Marketing may use one platform. Sales may use another. The call center may have its own system. AI tools may sit somewhere else. Each tool can collect useful information, but more technology does not always create more clarity. During a PowerChat with Greg Cummings, CEO … Read more
Staying Far Away from Insurance Can Leave a Growing Contractor Network Harder to Control Large home improvement companies often face the same problem as they grow. They may depend on dozens or even hundreds of subcontractors and 1099 workers, but every contractor can arrive with a different insurance agent, a different policy, and a different … Read more
More Technology Does Not Help If a Sales Rep Still Cannot Reach the Answer Home improvement sales teams face a common problem. A rep can walk into a home with more technology than ever and still reach a point where the conversation stops. The measurement may be unclear. The price may not be ready. The … Read more
Better Payment Options Mean More When Salespeople Know How to Talk About Them Many home improvement companies already offer financing or payment options. The harder part is making sure salespeople know how to talk about those choices with a homeowner. A contractor can have a strong payment solution ready to use, but the tool loses … Read more
The Best Answer to Why People Return Came from The People in The Crowd Home improvement companies face a simple challenge as they grow. It can become harder to stay close to the families, values, and communities that helped build the business in the first place. That is why events like the National Western Stock … Read more
More Technology Does Not Help When Nobody Owns The Result Home improvement companies are adding technology faster than ever, but many leaders are running into the same problem. They have a CRM, an AI tool, review software, referral software, messaging tools, and other platforms, yet the business still struggles to create a single clear process … Read more
Growth Gets Harder When Good Employees Cannot See What Comes Next One of the biggest challenges in a growing home improvement company is keeping strong employees focused on the future. A person can work hard, hit goals, and still wonder what comes next. They may ask where they can grow, what skills they need, and … Read more
Premier Home Pros Shows Why Strong Sales Teams Still Need a Clear Way Through Change One of the hardest challenges for a successful home improvement company comes when something that already works needs to change. Salespeople build confidence through repetition. They learn the products, customer questions, presentation, and steps that help them guide a homeowner … Read more
Strong Leaders Eventually Face a Bigger Question Than How to Grow Home improvement leaders spend years learning how to build a strong business. Leads must come in. Sales teams must close. Jobs must be installed well. Customers must be served. Employees must know what is expected of them. Cash must keep moving. For many owners, … Read more
Lasting For Decades Is an Achievement, But Staying Relevant Is the Bigger Test Many home improvement companies spend years building a name that customers know and a team they trust. But success over time can create a new challenge. The systems that helped a company grow may start to feel old. Customer needs may change. … Read more
