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Feature Interview

Know Before They Ask: How Shane Humble Says AI Search Is Changing Customer Trust, Employee Training, and Commercial Landscaping Leadership

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One of the biggest challenges in commercial landscaping today is that customers are finding answers before the service team ever arrives. A board member, property manager, or homeowner can now ask an AI tool why palm fronds are turning brown, why grass is losing color, why irrigation may be failing, or why pests are showing … Read more

After The Transaction: How Melissa Rubin Turns Finished Deals Into Human Relationships That Last

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When The Work Ends, The Real Relationship Can Begin In many service based industries, the customer experience often slows down once the sale is complete. The call is finished. The paper is signed. The crew leaves. The next customer becomes the focus. For many clients, that is when trust starts to fade. But for Melissa … Read more

AI Should Supercharge People, Not Replace Trust: How Jay Silver Says Helicon Uses Better Tools To Make Teams Stronger

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Better Tools Matter Most When They Help People Serve With More Care  During a recent PowerChat interview, Greg Cummings, CEO of Power100, spoke with Jay Silver, founder and CEO of Helicon, about how a growing company can use new tools without losing the human trust that customers need most. As Helicon continues serving Florida property … Read more

Guard The Clock, Grow The Company: Richard C. Wilson, Founder of Family Office Club, Explains Why High Velocity Leaders Guard Time, Clear Noise, And Keep Building

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The Next Level Belongs To Leaders Who Protect Their Focus Many leaders in home improvement, home services, and outdoor living know what it feels like to be pulled in too many directions. The day can fill fast with calls, emails, team questions, customer needs, vendor requests, sales issues, and meetings that do not always move … Read more

Real Content Wins When Search Changes: How Jeff Goldscher Says Destination Motivation Is Helping Contractors Stand Out Through Better Marketing, Stronger Client Support, And Leadership That Listens

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Marketing That Helps Clients Win In A Changing Search World At Destination Motivation’s Annual Planning Summit at The Georgian Hotel in Santa Monica, California, the company brought its team together during a season of fast growth, stronger client demand, and a changing marketing world. Led by CEO Caleb Nelson, the event gave the team time … Read more

Care Inside, Trust Outside: How Justin Waters Is Building A Trusted Water Services Company For Phoenix Homeowners By Treating Employees Like Customers

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The Culture Homeowners Feel Before They Ever See It Homeowners often judge a service company by the person who shows up at the door. They notice how the technician speaks, how clearly the team explains the work, how safe they feel during the visit, and whether the company treats their home with care. But that … Read more

Competition With Purpose: How Ohene Opong-Owusu Shows Leaders That The Drive To Win Begins With Becoming Their Best

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Football Alumni of Michigan continues to serve as a powerful connection point for former Michigan football players, coaches, trainers, managers, and staff who helped shape one of college football’s most respected traditions. Built around leadership, service, and lifelong support, the organization helps members stay connected beyond the game while carrying the values of Michigan Football … Read more

Katie DePaola Says Bo’s Effort mental health charity Will Keep Raising Support For Mental Health Awareness, Hospital Care, And Community Initiatives

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Katie DePaola, Bo’s sister and Board member of Bo’s Effort, spoke with a clear sense of hope during the 2026 Bo’s Effort Golf Tournament at Queenstown Harbor. Her message was simple, but powerful. After 11 years of support, the family is still grateful, still proud, and still excited to keep the mission moving forward. “I’m … Read more

Meet The Customer Where They Are: Greg Cummings Says Home Improvement Leaders Must Move At The Speed Of Today’s Buyer

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Power100 CEO Greg Cummings sat down with Marcus Sheridan, Co-Founder of AITrustSignals, for a new episode of PowerChat Outside the Lines focused on one of the biggest changes facing home improvement, home services, and outdoor living leaders today. Outside the Lines brings trusted voices from beyond the traditional home improvement space into the industry conversation … Read more

Failure Should Build Better Teams, Not Fearful Ones: How Michael Adler Says Leaders Create Culture by What They Allow People to Learn From

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Michael E. Adler, Managing Member of Adler Consulting Strategies LLC, joined Greg Cummings, CEO of Power100, for a PowerChat Outside the Lines episode focused on how strong leaders respond when mistakes happen. With experience across business consulting, law, entrepreneurship, education, real estate, investing, and community leadership, Adler brought an outside view on a problem every … Read more