Sales Teams Do Not Stay Sharp By Accident Across the home improvement industry, many companies face the same hard problem. They hire salespeople, give them a short training period, send them into the field, and hope they are ready. But hope is not a sales system. When a salesperson is not prepared, the cost can … Read more
When Contractors Hold Back Price, Homeowners May Start Looking Somewhere Else Many home improvement companies still face the same hard question. When should they talk about price? For years, many contractors waited until the in-home visit because that was where trust was built, value was shown, and the quote was shared. That old path worked … Read more
Culture Gets Stronger When The Team Understands The Numbers Many home improvement and outdoor living companies ask their teams to work hard, hit goals, and care about growth. But many workers do not always see how the business works. They may know the task for the day, but they may not know the score. They … Read more
At the 2026 Bo’s Effort event, Greg Cummings spoke with Molly Fleenor of Luminis Health about what the mission’s support has meant for local care. Greg asked how the contributions have helped the organization serve others, and Molly gave a clear answer rooted in health care, community need, and years of steady giving. Molly explained … Read more
Belief Changes The Conversation At The Kitchen Table A common challenge in home improvement sales starts before the consultant ever meets the homeowner. Many companies ask their sales teams to sound confident, follow a script, and answer hard questions. Yet they do not always give those teams enough reasons to feel true confidence. A salesperson … Read more
Why Lasting Companies Are Built By Listening First In the home service industry, many companies try to fix problems from the top down. Leaders add new tools, change systems, or roll out new plans before asking the people who use them each day. That can slow teams down. It can hurt trust. It can also … Read more
Across the home improvement industry, many companies say they care about people. The harder part is proving it every day. Employees want more than a job title. They want a clear path, honest feedback, and a real chance to grow. Customers want more than a finished project. They want a team they can trust, a … Read more
Across the home improvement, home services, and trades industry, many great contractors know how to serve homeowners, lead crews, close jobs, and build trust. But behind the scenes, many still deal with a messy financial world. Receipts live in one place. Job costs live in another. Payroll, cards, bill pay, cash flow, and reports can … Read more
Many homeowners think the home improvement experience starts when the crew arrives. In real life, it starts much earlier. It starts when the company studies what homeowners need, plans the right materials, talks clearly with its partners, prepares the sales team, and makes sure production is ready to keep the promise made in the home. … Read more
When The Buyer Changes, The First Touch Must Change Too Home improvement companies are facing a new kind of buyer. Homeowners are asking more questions before they book. They want to know what a project may cost. They want to feel trust before a sales rep enters the home. They want fast answers, clear next … Read more
