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“It Actually Does The Opposite”: Josh Reznick Says The Right Insurance Partnership Can Reduce Risk Across A 1099 Contractor Network

Staying Far Away from Insurance Can Leave a Growing Contractor Network Harder to Control Large home improvement companies often face the same problem as they grow. They may depend on dozens or even hundreds of subcontractors and 1099 workers, but every contractor can arrive with a different insurance agent, a different policy, and a different … Read more

“Never Throw A Gutter Ball, Always Get To An Estimate”: Ali Azhar Says Trusted Data Should Give Every Rep A Clear Path To The Answer

More Technology Does Not Help If a Sales Rep Still Cannot Reach the Answer Home improvement sales teams face a common problem. A rep can walk into a home with more technology than ever and still reach a point where the conversation stops. The measurement may be unclear. The price may not be ready. The … Read more

“Dom Is Basically An Extension Of Us”: Metz Bizzell Says Grosso University Makes Payment Options Part Of A Better Sales Conversation

Better Payment Options Mean More When Salespeople Know How to Talk About Them Many home improvement companies already offer financing or payment options. The harder part is making sure salespeople know how to talk about those choices with a homeowner. A contractor can have a strong payment solution ready to use, but the tool loses … Read more

“We Make It A Tradition Every Year”: Greg Cummings Finds Family, Service, and Colorado Pride Behind The Crowds At The National Western Stock Show Rodeo In Denver

The Best Answer to Why People Return Came from The People in The Crowd Home improvement companies face a simple challenge as they grow. It can become harder to stay close to the families, values, and communities that helped build the business in the first place. That is why events like the National Western Stock … Read more

“You Need The Car And The Driver”: Landon Taylor Says More Software Will Not Fix A Broken Growth System

More Technology Does Not Help When Nobody Owns The Result Home improvement companies are adding technology faster than ever, but many leaders are running into the same problem. They have a CRM, an AI tool, review software, referral software, messaging tools, and other platforms, yet the business still struggles to create a single clear process … Read more

A Challenged Employee Is a Happy Employee: Greg Cummings Says Strong Companies Give People a Clear Path to Grow and The Support to Perform

Growth Gets Harder When Good Employees Cannot See What Comes Next One of the biggest challenges in a growing home improvement company is keeping strong employees focused on the future. A person can work hard, hit goals, and still wonder what comes next. They may ask where they can grow, what skills they need, and … Read more

“Change Is Scary. Process Keeps People Moving”: Augustine “AJ” Wadian Says Strong Systems Help Premier Home Pros Sales Teams Adapt Without Losing Confidence

Premier Home Pros Shows Why Strong Sales Teams Still Need a Clear Way Through Change One of the hardest challenges for a successful home improvement company comes when something that already works needs to change. Salespeople build confidence through repetition. They learn the products, customer questions, presentation, and steps that help them guide a homeowner … Read more

“Master, Mentor, Make a Difference”: Brian Gottlieb Says the Highest Level of Home Improvement Leadership Is Using What You Built to Help Someone Else

Strong Leaders Eventually Face a Bigger Question Than How to Grow Home improvement leaders spend years learning how to build a strong business. Leads must come in. Sales teams must close. Jobs must be installed well. Customers must be served. Employees must know what is expected of them. Cash must keep moving. For many owners, … Read more

“We’re Still Here, We’re Not Going Anywhere”: Michael Hoitt Says Legacy Companies Can Scale Without Losing What Made Them Last

Lasting For Decades Is an Achievement, But Staying Relevant Is the Bigger Test Many home improvement companies spend years building a name that customers know and a team they trust. But success over time can create a new challenge. The systems that helped a company grow may start to feel old. Customer needs may change. … Read more

“Own More Of The Funnel”: Greg Cummings And Bastian Cowsert Say Contractors Need More Control Before Lead Supply Gets Squeezed

A Strong Lead Flow Can Still Leave a Contractor Exposed Many home services companies can look healthy from the outside. Leads are coming in. Sales teams are busy. Call centers are working. Marketing is producing demand. But underneath that activity, a large share of growth may still depend on outside lead sources, publishers, platforms, algorithms, … Read more