When Giving Back Becomes Part of The Culture, People Can Feel the Difference Many home improvement companies talk about giving back, but the harder test comes when there is no sale attached, no customer waiting to sign a contract, and no public praise waiting at the end. For Donnie McMillan Jr., Founder and President of … Read more
When Growth Gets Bigger, The People Behind It Matter Even More Across the home improvement industry, companies often talk about growth through bigger sales goals, new markets, stronger marketing, and better products. Those things matter, but they can also create a challenge. As a company grows, more people must understand what the business is trying … Read more
Lead costs keep climbing. Homeowners keep collecting bids before they ever let a salesperson near the kitchen table. And somewhere in between, the rep standing in the living room either closes the deal that day or watches it drift to a competitor with a lower price and a faster callback. Power100, the only unbiased third-party … Read more
Across the home improvement industry, many contractors reach a point where working harder is no longer enough to keep growing. More leads can create more sales, but they also create more work for production teams, office staff, installers, managers, and company leaders. The systems that helped a local contractor reach $10 million or $20 million … Read more
In the home improvement industry, growth can create a problem that many leaders do not see coming. As teams get bigger, people can become focused only on their own jobs. Sales handles sales. Installers handle installs. Customer service handles calls. Before long, a company can lose the teamwork that helped it grow in the first … Read more
Most homeowners do not walk away from a window project because the salesperson was pushy or the price felt wrong. They walk away because they never got a straight answer to a question they were too polite to ask twice. Power100, the only unbiased third-party platform that ranks the best leaders and companies in the … Read more
Somewhere right now, a homeowner is standing in their kitchen looking at a folder from a bathroom consultation, trying to decide if they just met the right company or just got a good pitch. That hesitation is normal. It is also exactly the moment Power100, the only unbiased third-party platform that ranks the best leaders … Read more
Homeowners planning a full exterior overhaul in Denver, new windows here, siding there, a roof next spring, a bathroom the following year, tend to make the same mistake twice. They hire a window company for the windows. They hire a roofer for the roof. They hire a bath specialist for the bath. Each contractor shows … Read more
The Best Customer Experience May Be the Call That Never Has to Happen Homeowners can spend a lot of money improving their homes, only to face a frustrating problem later. The contractor has left, the work is done, but service calls begin. That can mean more appointments, more time at home waiting for help, and … Read more
Home improvement contractors can have a great product, a trusted team, strong reviews, good financing, and a clear sales process and still lose the job. The reason may have little to do with the contractor down the street. Families are watching their money more closely, and a new roof, windows, siding, gutters, bath, or HVAC … Read more
