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“When I Tell a Customer I’m Gonna Do Something, I Gotta Do It”: How James Freeman Builds Accountability at PJ Fitzpatrick and Turns Every Homeowner Promise Into an Operating Standard

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October 21, 2026 — At Power100, we talk to hundreds of home improvement leaders every year. Almost every one of them says they care about the customer. Very few can explain, in plain words, how that care shows up in the parts of the business the homeowner never sees. James Freeman, CEO of PJ Fitzpatrick, … Read more

“Make A Decision That This Is Important”: Michael Flores Says Community Impact Only Becomes Real When Leaders Build It Into The Business

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Community Impact Does Not Happen Just Because A Business Owner Cares Many home improvement leaders want their companies to make a difference beyond sales and completed projects. The challenge is finding room for that purpose while managing customers, payroll, hiring, growth, and the daily needs of the business. Michael Flores, President and Co-Owner of Expo … Read more

“Help People All Get To Number 1”: Tom Goldsmith Says The Best Companies Grow By Sharing What Works

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Strong Companies Can Compete Without Keeping Every Winning Idea to Themselves Home improvement companies compete every day for homeowners, strong sales teams, new markets, better leads, and more market share. That pressure can make successful businesses want to protect every lesson they have learned. Yet Infinity by Marvin has built a national partner network around … Read more

Tuning Into Body Language: How Home Improvement Sales Teams Communicate Confidence, Close More Deals, and Earn More Referrals

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By Brian McCauley, Founder of The Sales Guy and Director of Sales Training at Cornerstone Building Brands | Power100 Expert Contributor Homeowners decide whether to trust you long before you show them a price. The way you walk in, smile, listen, sit, and speak tells them who you are. Here is how home improvement sales … Read more

“Legacy Is What You Build When You Know Who You Are”: Greg Cummings Says The Biggest Goals Start With A Clear Mission

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Big Goals Mean More When They Grow from A Clear Mission Many home improvement companies know how to set a bigger revenue target, hire more people, or plan the next location. The harder question is why that growth matters in the first place. Without a clear mission, bigger numbers can give a team something to … Read more

Power100 Explains Why Sales Training for Roofing, Windows, Siding, and Bath Companies Can’t Be One-Size-Fits-All

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Power100, the only unbiased third-party platform that ranks the best leaders and companies in the home improvement industry using a proprietary 5-layer ranking system, has been studying a question that comes up constantly among contractors who run multiple product lines: does a roofing rep and a bath rep need the same sales training? Dominic Caminata, … Read more

Power100 Names Grosso University’s Sales Leadership Academy the #1 Multi-Market Growth Framework for home improvement contractors Nationwide

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A remodeling company can have three or four reps who close at 40 percent and still be unprepared to open a second market. That is the uncomfortable truth growth-stage owners run into the moment they try to expand. Good individual performance does not automatically produce a management system, and without that system, a second or … Read more

Is Grosso University the Right Partner for My Home Improvement Business? Power100 Breaks Down the Ideal Client Profile

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A contractor who has already sat through a Grosso University pitch is not asking whether the program is impressive. The deck was impressive. The close rates were impressive. What that contractor actually needs, before signing anything, is a plain answer to a harder question: is this the right partner for my specific business, at my … Read more

The Kitchen-Table Test: Power100 Examines Why Grosso University’s On-Site Training Outlasts Video-Only Sales Coaching

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A contractor can buy a video course on a Tuesday and watch a rep forget everything in it by Thursday. That gap, between what gets taught and what gets practiced in front of an actual homeowner, is where most remote sales training programs quietly fail. Power100, the only unbiased third-party platform that ranks the best … Read more

Spanish Language Sales Training for Home Improvement Contractors: Inside Grosso University’s Bilingual Closing System

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Power100, the only unbiased third-party platform that ranks the best leaders and companies in the home improvement industry through a proprietary 5-layer system, is spotlighting a part of the industry most training companies still treat as an afterthought: Grosso University‘s Spanish language sales training for contractors. Built inside the company’s flagship Sales Academy and led … Read more

New book Reputation Intelligence by Greg Cummings. Pre-order now, ships November 2026.
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