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Ingaged | Process First, Tech Second: How Smart Contractors Scale Their Business

Eric Brown, Director of Contractor Engagement at CertainTeed, joins Pam Torrey to explain why process must come before technology — defining KPIs first, documenting the founder's playbook, vetting partners, and differentiating to beat PE-backed competitors.

Showing 2,281–2,340 of 4,410 items in this section

Ingaged | Process First, Tech Second: How Smart Contractors Scale Their Business 30:11

Ingaged | Process First, Tech Second: How Smart Contractors Scale Their Business

CONTENT ·30:11 ·EPISODE
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Ingaged | Build, Scale, Delight: How Emotion-Driven Sales Win the Homeowner 26:12

Ingaged | Build, Scale, Delight: How Emotion-Driven Sales Win the Homeowner

CONTENT ·26:12 ·EPISODE
CX
Leveraging Referrals & Fostering Customer Relationships: Insights from Get the Referral 25:16

Leveraging Referrals & Fostering Customer Relationships: Insights from Get the Referral

CONTENT ·25:16 ·EPISODE
CX
Ingaged | The Contractors Who Win Will Be the Ones AI Can Find 25:15

Ingaged | The Contractors Who Win Will Be the Ones AI Can Find

CONTENT ·25:15 ·EPISODE
The Modern Contractor Podcast – Episode 10 1:16:06

The Modern Contractor Podcast – Episode 10

CONTENT ·1:16:06 ·EPISODE
From the Top: Business and Technology Insights for the Modern Contractor 1:07:33

From the Top: Business and Technology Insights for the Modern Contractor

CONTENT ·1:07:33 ·EPISODE
The Modern Contractor | Micheal Hoy (Great Day Improvements) 57:29

The Modern Contractor | Micheal Hoy (Great Day Improvements)

CONTENT ·57:29 ·EPISODE
Episode 3 – The Profitability Playbook: A Smarter Approach to Scaling Your Contracting Business 49:05

Episode 3 – The Profitability Playbook: A Smarter Approach to Scaling Your Contracting Business

CONTENT ·49:05 ·EPISODE
Systems Over Stress: The Organized Hustle for the Modern Contractor 45:47

Systems Over Stress: The Organized Hustle for the Modern Contractor

CONTENT ·45:47 ·EPISODE
Powering Performance: How Partnerships and Technology Help Elevate Sales 42:16

Powering Performance: How Partnerships and Technology Help Elevate Sales

CONTENT ·42:16 ·EPISODE
The Modern Contractor Podcast – Episode 5 41:32

The Modern Contractor Podcast – Episode 5

CONTENT ·41:32 ·EPISODE
THe Modern Contractor – Episode 9 40:38

THe Modern Contractor – Episode 9

CONTENT ·40:38 ·EPISODE
Kurtis Kammerer: Treat Your Sales Team Like Pro Athletes 0:37:24

Kurtis Kammerer: Treat Your Sales Team Like Pro Athletes

CONTENT ·0:37:24 ·EPISODE
Part 1 – OWN THE GAME: Lock Down the Fundamentals of Financing 34:48

Part 1 – OWN THE GAME: Lock Down the Fundamentals of Financing

CONTENT ·34:48 ·EPISODE
CX
Part 2 – OWN THE GAME: Build a Financing Machine That Sells for YOU! 32:55

Part 2 – OWN THE GAME: Build a Financing Machine That Sells for YOU!

CONTENT ·32:55 ·EPISODE
Sam Armstrong: Scaling Through Influence 0:31:06

Sam Armstrong: Scaling Through Influence

CONTENT ·0:31:06 ·EPISODE
The Modern Contractor Podcast – Episode 7 31:25

The Modern Contractor Podcast – Episode 7

CONTENT ·31:25 ·EPISODE
Chuck Thokey – From Top Rep to Top Trainer | RILLA LABS Ep. 8 1:59:59

Chuck Thokey – From Top Rep to Top Trainer | RILLA LABS Ep. 8

CONTENT ·1:59:59 ·EPISODE
CX
Ryan Fenn – Stand-Up Comedian Turned AI Founder | RILLA LABS EP. 10 1:35:50

Ryan Fenn – Stand-Up Comedian Turned AI Founder | RILLA LABS EP. 10

CONTENT ·1:35:50 ·EPISODE
Allan Langer – The Psychology of Sales | RILLA LABS EP. 13 1:33:05

Allan Langer – The Psychology of Sales | RILLA LABS EP. 13

CONTENT ·1:33:05 ·EPISODE
Dominic Caminata – Is the One Call Close Dead? | RILLA LABS EP. 1 1:28:20

Dominic Caminata – Is the One Call Close Dead? | RILLA LABS EP. 1

CONTENT ·1:28:20 ·EPISODE
🤯 This 22-Year-Old Built the Trade’s Fastest-Growing AI Startup | Rilla Labs Ep. 14 | George Eliadis 1:27:38

🤯 This 22-Year-Old Built the Trade’s Fastest-Growing AI Startup | Rilla Labs Ep. 14 | George Eliadis

CONTENT ·1:27:38 ·EPISODE
CX
Alan Rush – The Lord of the Chimneys | RILLA LABS EP. 4 1:19:32

Alan Rush – The Lord of the Chimneys | RILLA LABS EP. 4

CONTENT ·1:19:32 ·EPISODE
🤫 The TRUTH Behind HVAC Sales Coaching | Rilla Labs Ep. 15 | Chris DiRe 1:13:23

🤫 The TRUTH Behind HVAC Sales Coaching | Rilla Labs Ep. 15 | Chris DiRe

CONTENT ·1:13:23 ·EPISODE
Shelby Breger – Using Tech to Close Leads | RILLA LABS EP. 12 1:08:58

Shelby Breger – Using Tech to Close Leads | RILLA LABS EP. 12

CONTENT ·1:08:58 ·EPISODE
CX
Brigham Dickinson – The 8-Step Process to Securing Deals | RILLA LABS EP.6 1:08:52

Brigham Dickinson – The 8-Step Process to Securing Deals | RILLA LABS EP.6

CONTENT ·1:08:52 ·EPISODE
CX
Paul Burleson – The Godfather of the Home Remodeling Industry | RILLA LABS EP. 2 1:08:26

Paul Burleson – The Godfather of the Home Remodeling Industry | RILLA LABS EP. 2

CONTENT ·1:08:26 ·EPISODE
Tony Hoty – Keys to Canvassing Success | RILLA LABS EP. 11 1:02:29

Tony Hoty – Keys to Canvassing Success | RILLA LABS EP. 11

CONTENT ·1:02:29 ·EPISODE
Pat Riley: What It Takes to Build a Dynasty | Rilla Championship Q&A 1:00:08

Pat Riley: What It Takes to Build a Dynasty | Rilla Championship Q&A

CONTENT ·1:00:08 ·EPISODE
CX
$8.7M HVAC SALES GUIDE | Sean Mitchell x Rilla Labs 59:52

$8.7M HVAC SALES GUIDE | Sean Mitchell x Rilla Labs

CONTENT ·59:52 ·EPISODE
Dean Curtis – Mastering Sales Technology in the Trades | RILLA LABS EP. 5 58:40

Dean Curtis – Mastering Sales Technology in the Trades | RILLA LABS EP. 5

CONTENT ·58:40 ·EPISODE
CX
Inside the $80M Auto Service Empire | Rilla Labs x Adams Automotive 49:35

Inside the $80M Auto Service Empire | Rilla Labs x Adams Automotive

CONTENT ·49:35 ·EPISODE
CX
💸 Sales Coaching Masterclass: How Rush Profits Turns Chimney Sweeps into Millionaires 46:34

💸 Sales Coaching Masterclass: How Rush Profits Turns Chimney Sweeps into Millionaires

CONTENT ·46:34 ·EPISODE
CX
Coach K: What It Really Takes to Build Champions | Rilla Championship Q&A 45:34

Coach K: What It Really Takes to Build Champions | Rilla Championship Q&A

CONTENT ·45:34 ·EPISODE
CX
$34M ➡️ $100M+ IN A SINGLE YEAR?! | How Kathryn Howard Hyper-Scaled Lee’s Air 45:03

$34M ➡️ $100M+ IN A SINGLE YEAR?! | How Kathryn Howard Hyper-Scaled Lee’s Air

CONTENT ·45:03 ·EPISODE
💸 Tommy Mello’s $200M+ Contractor Cheat Codes 44:29

💸 Tommy Mello’s $200M+ Contractor Cheat Codes

CONTENT ·44:29 ·EPISODE
Avoca’s AI Answers the Phones 100% of the Time | Tyson Chen, Avoca | Rilla Labs Episode 15 43:22

Avoca’s AI Answers the Phones 100% of the Time | Tyson Chen, Avoca | Rilla Labs Episode 15

CONTENT ·43:22 ·EPISODE
CX
$1M ➡️ $22M How this Plumber Cracked the Code | Rilla x High 5 Plumbing 37:16

$1M ➡️ $22M How this Plumber Cracked the Code | Rilla x High 5 Plumbing

CONTENT ·37:16 ·EPISODE
The #1 Reason Sales Reps Fail | COACHES PODCAST FT. JON GILGE 31:00

The #1 Reason Sales Reps Fail | COACHES PODCAST FT. JON GILGE

CONTENT ·31:00 ·EPISODE
E719. Get More Revenue from Your Revenue: The Metrics Every Small Business Must Track 31:18

E719. Get More Revenue from Your Revenue: The Metrics Every Small Business Must Track

Jun 30, 2026
Find Better Leads: How Property Data Helps Roofing Contractors Target Smarter 26:23

Find Better Leads: How Property Data Helps Roofing Contractors Target Smarter

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AI, SEO & GEO for Remodelers: Effective Marketing Strategies 1:24:35

AI, SEO & GEO for Remodelers: Effective Marketing Strategies

CONTENT ·1:24:35 ·EPISODE
How Contractors Scale Profitably with Meta Ads Featuring Keagan O’Connell 1:23:58

How Contractors Scale Profitably with Meta Ads Featuring Keagan O’Connell

CONTENT ·1:23:58 ·EPISODE
From Carpenter to $3M Closer with Daniel Coomes-Barry 1:08:34

From Carpenter to $3M Closer with Daniel Coomes-Barry

CONTENT ·1:08:34 ·EPISODE
Marketing Strategies for the Home Improvement Industry with Suzie Dreiling 1:01:02

Marketing Strategies for the Home Improvement Industry with Suzie Dreiling

CONTENT ·1:01:02 ·EPISODE
AI Integration in Home Improvement with Vincent Sun 19:47

AI Integration in Home Improvement with Vincent Sun

CONTENT ·19:47 ·EPISODE
How Chad Howman Built a $34 Million Home Improvement Empire in 5 Years 15:01

How Chad Howman Built a $34 Million Home Improvement Empire in 5 Years

CONTENT ·15:01 ·EPISODE
10X Leadership and People Alignment with Natalie Dawson 48:48

10X Leadership and People Alignment with Natalie Dawson

CONTENT ·48:48 ·EPISODE
Recruiting Top Talent in Home Improvement: Building High-Performance Teams 1:02:22

Recruiting Top Talent in Home Improvement: Building High-Performance Teams

CONTENT ·1:02:22 ·EPISODE
CX
From Clicks to Roofing Clients: Digital Marketing & SEO for Contractors with Luis Chavez 2:33:47

From Clicks to Roofing Clients: Digital Marketing & SEO for Contractors with Luis Chavez

CONTENT ·2:33:47 ·EPISODE
CX
From $300 to $40 Million: Daniel Vasquez’s Journey in Home Improvement 52:24

From $300 to $40 Million: Daniel Vasquez’s Journey in Home Improvement

CONTENT ·52:24 ·EPISODE
Building a Spanish Sales Empire with Wendy Harmeyer 48:43

Building a Spanish Sales Empire with Wendy Harmeyer

CONTENT ·48:43 ·EPISODE
Building an Apex Home Improvement Business with Grant Winstead 56:57

Building an Apex Home Improvement Business with Grant Winstead

CONTENT ·56:57 ·EPISODE
The Secret to Closing Without Conflict with Doug Wyatt 1:41:23

The Secret to Closing Without Conflict with Doug Wyatt

CONTENT ·1:41:23 ·EPISODE
How AI is Transforming Field Sales with Joe Jordan 47:59

How AI is Transforming Field Sales with Joe Jordan

CONTENT ·47:59 ·EPISODE
CX
Optimizing Home Improvement with EOS Featuring Josh Kosnick 1:20:43

Optimizing Home Improvement with EOS Featuring Josh Kosnick

CONTENT ·1:20:43 ·EPISODE
Automate Your Sales Pipeline with AI Featuring Vic Sun 1:13:40

Automate Your Sales Pipeline with AI Featuring Vic Sun

CONTENT ·1:13:40 ·EPISODE
Scaling a Home Improvement Business to $70M with Larry Gebhart 1:10:00

Scaling a Home Improvement Business to $70M with Larry Gebhart

CONTENT ·1:10:00 ·EPISODE
From $0 to $100M: Building Matrix Home Solutions with Nick Richmond 1:09:43

From $0 to $100M: Building Matrix Home Solutions with Nick Richmond

CONTENT ·1:09:43 ·EPISODE
Josh Yager on Building High-Performance Sales Teams 1:05:11

Josh Yager on Building High-Performance Sales Teams

CONTENT ·1:05:11 ·EPISODE