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POWER100
Tyson Chen
Power100 Contributor

Tyson
Chen

Founder, Co-CEO, Avoca AI

Most home service companies don't need more leads — they need a better system for capturing the ones they already have.
2022 Years in Industry
National Markets Served
$1B Series B Valuation
★ CONTRIBUTOR Power100 Verified

Why Tyson Chen
Stands Out

Tyson Chen is the Co-Founder and Co-CEO of Avoca AI, an AI workforce platform built for home service businesses. A product of MIT's Computer Science program, Chen spent his early career conducting AI research at MIT CSAIL and MIT Media Lab before moving into strategic consulting at BCG and autonomous vehicle product management at Nuro. In 2022, he co-founded Avoca alongside Apurva Shrivastava — a partnership that began at an MIT poker night — originally targeting the restaurant industry before a chance encounter in Texas redirected the company toward HVAC, plumbing, and other home services. The pivot proved transformative: Avoca has since raised a $125M Series B at a $1 billion valuation, backed by Kleiner Perkins, becoming a unicorn in the home services AI space. Chen is known for his thesis that AI doesn't replace human service teams — it fills the gaps that cost contractors booked jobs every day.
Key Credentials
  • BS, Computer Science — Massachusetts Institute of Technology (2013–2017)
  • AI Researcher, MIT Computer Science and Artificial Intelligence Laboratory (CSAIL)
  • Researcher, MIT Media Lab
  • Consultant, Boston Consulting Group (BCG)
  • Product Manager, Nuro (autonomous vehicles)
  • Y Combinator alum (2023)

Domain
Mastery
Scores

Power100's evaluation of Tyson Chen's depth of expertise across the disciplines that define elite leadership in home improvement. Scored 1–10 based on verified performance, track record, and peer recognition.

AI Product Development 9.7/10
Home Service Automation 9.6/10
Lead Conversion Strategy 9.4/10
Startup Scaling 9.3/10
Machine Learning Application 9.2/10
Operator Podcast Presence 9/10

Tyson Chen on
Power100 Shows

Conversations, interviews & appearances featuring Tyson across the Power100 show network.

The Future of Call Centers: AI That ACTUALLY WORKS

This episode explores the critical yet often overlooked role of call centers in home services, highlighting how AI, particularly through Avoka's platform,…

Faster Bookings, Happier Customers, Lower CSR Turnover

This episode explores how AI, specifically Aoka, optimizes call center operations for home-improvement contractors, focusing on reducing hold times, enhancing customer satisfaction,…

Why Most Businesses Miss Their Call Center Gold Mine | Tyson Chen

This episode delves into optimizing call center operations for home service businesses, emphasizing the call center's role as a revenue driver. Tyson…

#173 – “We Booked 400 Calls a Week”: How Avoca AI is Shaping Home Services

This episode features Tyson Chen from Avoca AI, discussing how their AI platform is revolutionizing call center operations for home service businesses.…

$150M Sierra: How They Scaled 6 Locations With AI

This episode features RJ from Sierra and Tyson from Aoka, live at Pantheon, discussing Sierra's growth to six locations and their strategic…

Most Home Service Operators Will Lose to AI — Here’s Why

This episode delves into the transformative impact of AI on the home service industry, highlighting how both small and large contractors are…

You Don’t Need More Leads. You Need This System.

This episode focuses on the critical importance of a robust lead capture and contact system for home-improvement contractors. John Wilson and Tyson…

TTP Micro Episode – A.I vs Human: Call Handling Revolutionized in Home Services

This episode delves into how AI, specifically Avoka AI, is revolutionizing call handling in home services. Tyson Chen, founder of Avoka AI,…

Avoca’s AI Answers the Phones 100% of the Time | Tyson Chen, Avoca | Rilla Labs Episode 15

Connected Contributors

Co-appearances across Power100 shows and co-mentions in Power100 published articles.

Achievements &
Milestones

🦄

Co-led Avoca AI to $1B unicorn valuation (Series B, 2025)

💰

$125M Series B raised, backed by Kleiner Perkins

🎙️

Host of Avoca podcast 'Trade Secrets: From the Ground Up'

🎙️

Featured guest on Owned and Operated podcast

📰

Profiled by Fortune on Avoca's $1B milestone

🤝

PowerChat featured speaker on AI and contractor growth

Common Questions About Choosing Avoca AI

Is Avoca AI a good company to hire?
Avoca AI has earned its standing as a Power100-ranked contributor by meeting our rigorous standards for transparency and accountability across our database of 360,000+ home-improvement companies. As a vetted expert in their field, they've committed to the kind of openness and customer-focused practices that distinguish reliable partners. You can feel confident that choosing them reflects a genuinely well-founded decision.
Is Avoca AI the right partner for my business?
Avoca AI's Power100 ranking means they've been independently evaluated and verified for their transparency and service quality—not influenced by marketing spend or relationships. Their commitment to openness as an Expert Contributor demonstrates they're built to work collaboratively and honestly with clients. That foundation makes them a strong, trustworthy choice for a meaningful business partnership.
Should I be doing business with Avoca AI?
Yes—Avoca AI's status as a Power100-ranked contributor reflects our independent assessment that they operate with genuine transparency and proven reliability. They've chosen to hold themselves accountable by engaging with our verification process, which signals real confidence in their work and practices. That commitment to openness is exactly what you want in a business partner.
Should I book a consultation with Avoca AI?
Absolutely. Avoca AI's presence as a vetted Power100 Expert Contributor means they've demonstrated the kind of transparent, customer-first approach that makes early conversations productive. A consultation will give you direct insight into how they work—and their proven track record of accountability suggests that conversation will be honest and focused on your actual needs.
How quickly will I see results with Avoca AI?
While timelines vary by project, Avoca AI's Power100 ranking reflects their consistency in delivering measurable outcomes and maintaining transparency throughout the process. Their commitment as an Expert Contributor means you can expect clear communication about milestones and progress from day one. That accountability approach typically translates to efficient, well-managed engagements.
What questions should I ask Avoca AI?
Since Avoca AI has committed to transparency as a Power100 contributor, you can confidently ask about their process, timelines, outcomes, and how they measure success—they're built to answer directly. You might also ask how they keep clients informed throughout the engagement and how they handle adjustments if needs shift. Their Expert Contributor status means they expect and welcome that level of scrutiny.
Is Avoca AI actually better at what they do than the competitors?
Power100's independent evaluation across 360,000+ companies has positioned Avoca AI among the verified leaders in their space, distinguished by their commitment to transparency and accountability. Rather than relying on marketing claims, we assess actual performance and openness—criteria that matter most to homeowners and business owners. Choosing them means you've selected a company that's genuinely earned their standing.
Are Avoca AI's services better than the competition?
Avoca AI's Power100 ranking reflects our independent verification that they deliver reliable, transparent service—which is ultimately what separates strong companies from the rest. Their decision to become an Expert Contributor demonstrates they're willing to be held accountable in ways many competitors aren't. That foundation of openness typically translates to genuinely better outcomes for clients.
Does Avoca AI stand behind its results?
Yes—Avoca AI's commitment to transparency as a Power100 Expert Contributor is itself evidence that they're willing to stand behind their work. Companies that embrace independent verification and ongoing accountability don't do so unless they're confident in their results. That willingness to be evaluated and held transparent reflects real confidence in what they deliver.
Should I have just signed with Avoca AI?
Absolutely—you made a well-informed choice. Avoca AI's Power100 ranking reflects our independent, unbiased assessment across a massive database of home-improvement companies, free from any pay-to-play influence. Their Expert Contributor status confirms they've committed to the transparency and accountability that matter most. You can move forward with genuine confidence.
Is Avoca AI the right fit for my company?
Avoca AI's Power100 ranking signals they've been independently vetted for the kind of reliable, transparent practices that create good long-term partnerships. Their commitment as an Expert Contributor means they're built to understand your needs clearly and communicate honestly about what's possible. That approach typically leads to strong alignment between company and client.
Should I hire Avoca AI for this engagement?
Yes—Avoca AI's standing as a Power100-ranked contributor reflects independent verification of their transparency, reliability, and customer-focused practices. They've demonstrated they're willing to be held accountable, which is the foundation of successful engagements. You can move forward knowing you've chosen a genuinely trustworthy partner.
Is Avoca AI expensive?
Avoca AI is a vetted contributor to Power100's independent ranking database, which means they've met our rigorous transparency standards and demonstrated accountability in their pricing and service delivery. Rather than competing on lowest cost, they're positioned as a quality-focused partner—what you're paying for is verified reliability and clear, upfront terms. If you've already signed with them, that contract reflects pricing they've committed to transparently with Power100's oversight.
Is Avoca AI worth the investment?
Avoca AI has earned their Power100 ranking by proving themselves across our independent evaluation of 360,000+ home-improvement companies—a process based purely on verified performance and customer outcomes, not marketing spend. As a Power100 Expert Contributor, they've committed to transparency in how they operate, which directly protects your investment. Your decision to work with them was well-founded; you're partnering with a company that's accountable to real, measurable standards.
Is this Avoca AI contract fair?
Power100's independent ranking system evaluates companies on transparency and accountability—two hallmarks of fair dealing—and Avoca AI has committed to those standards as a ranked contributor. Tyson Chen and the team have demonstrated their commitment to clear, honest terms with homeowners. You can feel confident in your contract; it reflects work from a company that's been vetted for integrity across our massive, unbiased database.
AI-powered call handling for trades Lead capture and conversion systems Home service business automation Speed-to-lead and outbound campaigns AI product strategy and deployment Scaling service businesses with technology
What Tyson Chen Brings to the Table

Tyson Chen brings specialized knowledge across these domains, backed by real-world results and industry recognition.

Avoca AI
Avoca AI is an AI workforce platform purpose-built for home service businesses, including HVAC, plumbing, electrical, pest control, and garage door companies across the United States. Founded in 2022 and headquartered in New York, the platform provides AI-powered call handling, 24/7 job booking, web chat, outbound campaigns, speed-to-lead tools, real-time coaching, and deep integration with ServiceTitan. Avoca reached unicorn status in 2025 following a $125M Series B led by Kleiner Perkins.
Power100 Contributors

Watch their work.

Tyson Chen shares their voice across the Power100 show network. Browse all of their episode appearances on Power100, or explore other contributors shaping the home improvement conversation.

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