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Operations

The Software Mistake That’s Costing You Thousands

This episode features James Hatfield, CRO of Live Switch, discussing how technology can streamline home services businesses. He shares his journey from a blue-collar entrepreneur to a tech innovator, emphasizing the importance of user-friendly software designed by those who understand the industry's unique challenges.

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Media All Video Audio | Pillar Community Culture Growth Innovation

Showing 901–960 of 3,846 items in this section

The Software Mistake That’s Costing You Thousands 44:51

The Software Mistake That’s Costing You Thousands

CONTENT ·44:51 ·EPISODE
CX
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CSTG 232: Speaking with Candor with Chad Peterman 25:02

CSTG 232: Speaking with Candor with Chad Peterman

CONTENT ·25:02 ·EPISODE
Are You Leading with Integrity? 29:50

Are You Leading with Integrity?

CONTENT ·29:50 ·EPISODE
CSTG 234: Integrity: The Foundation of Every Leader with Chad Peterman 29:51

CSTG 234: Integrity: The Foundation of Every Leader with Chad Peterman

CONTENT ·29:51 ·EPISODE
Why Effort Matters More Than Winning! 25:34

Why Effort Matters More Than Winning!

CONTENT ·25:34 ·EPISODE
CSTG 236: Zone of Genius with Andrew Hasty 27:11

CSTG 236: Zone of Genius with Andrew Hasty

CONTENT ·27:11 ·EPISODE
You Need to Learn to Give a $h*t with Katie Donovan 46:50

You Need to Learn to Give a $h*t with Katie Donovan

CONTENT ·46:50 ·EPISODE
The One Mindset Shift That Separates Good Leaders From Great Ones 36:48

The One Mindset Shift That Separates Good Leaders From Great Ones

CONTENT ·36:48 ·EPISODE
Consistency Is Your Superpower: Show Up as One Person 20:44

Consistency Is Your Superpower: Show Up as One Person

CONTENT ·20:44 ·EPISODE
CSTG 239: Commit to Enough with Andrew Hasty 25:47

CSTG 239: Commit to Enough with Andrew Hasty

CONTENT ·25:47 ·EPISODE
How to Lead So Everyone Wins with Andrew Hasty 29:23

How to Lead So Everyone Wins with Andrew Hasty

CONTENT ·29:23 ·EPISODE
To the Point: The 5-Year Sprint from $5M-$65M with Zero Technical Skills 1:04:30

To the Point: The 5-Year Sprint from $5M-$65M with Zero Technical Skills

CONTENT ·1:04:30 ·EPISODE
Fixing Team Dysfunction With Vulnerability-Based Trust | Andrew Hasty 27:01

Fixing Team Dysfunction With Vulnerability-Based Trust | Andrew Hasty

CONTENT ·27:01 ·EPISODE
CSTG 241: Fixing Team Dysfunction With Vulnerability-Based Trust with Andrew Hasty 27:02

CSTG 241: Fixing Team Dysfunction With Vulnerability-Based Trust with Andrew Hasty

CONTENT ·27:02 ·EPISODE
Stop Wasting Ads: Use This Call Board Secret Instead 28:12

Stop Wasting Ads: Use This Call Board Secret Instead

CONTENT ·28:12 ·EPISODE
Fixing Broken Leadership Habits In Home Service Businesses 32:11

Fixing Broken Leadership Habits In Home Service Businesses

CONTENT ·32:11 ·EPISODE
To the Point: Why Some Home Service Businesses Stall at $5M While Others Hit $50M 1:04:04

To the Point: Why Some Home Service Businesses Stall at $5M While Others Hit $50M

CONTENT ·1:04:04 ·EPISODE
Ask This One Question To Unlock Team Buy In with Chad Peterman 28:32

Ask This One Question To Unlock Team Buy In with Chad Peterman

CONTENT ·28:32 ·EPISODE
CSTG 246: Fix Inattention to Results & Get Your Team Winning Again 28:55

CSTG 246: Fix Inattention to Results & Get Your Team Winning Again

CONTENT ·28:55 ·EPISODE
Home Service Dispatch: The Money Leak Nobody Talks About 53:28

Home Service Dispatch: The Money Leak Nobody Talks About

CONTENT ·53:28 ·EPISODE
Accepting Lower Standards? Here’s What Happens Next 30:29

Accepting Lower Standards? Here’s What Happens Next

CONTENT ·30:29 ·EPISODE
Obsessed with Effort, Not Results? That’s Your Problem 28:54

Obsessed with Effort, Not Results? That’s Your Problem

CONTENT ·28:54 ·EPISODE
The One Thing Every Leader Gets Wrong About Culture 42:18

The One Thing Every Leader Gets Wrong About Culture

CONTENT ·42:18 ·EPISODE
Leaders Determine Team Success | Chad Peterman 27:20

Leaders Determine Team Success | Chad Peterman

CONTENT ·27:20 ·EPISODE
What Happens When You Don’t Address Team Misalignment 26:48

What Happens When You Don’t Address Team Misalignment

CONTENT ·26:48 ·EPISODE
To the Point: Paul Kelly is Personally Raising Home Services GOATS! 1:09:01

To the Point: Paul Kelly is Personally Raising Home Services GOATS!

CONTENT ·1:09:01 ·EPISODE
To the Point: The Turning Point: The Moments that Changed My Business Forever 1:07:40

To the Point: The Turning Point: The Moments that Changed My Business Forever

CONTENT ·1:07:40 ·EPISODE
Why More Calls Doesn’t Mean More Money (HVAC Reality) 41:48

Why More Calls Doesn’t Mean More Money (HVAC Reality)

CONTENT ·41:48 ·EPISODE
CX
Culture Isn’t What’s On The Wall—It’s What You Tolerate (ABC Framework) 44:13

Culture Isn’t What’s On The Wall—It’s What You Tolerate (ABC Framework)

CONTENT ·44:13 ·EPISODE
The Playbook for a $1 Billion Skilled Labor Business | Michael Aft 42:47

The Playbook for a $1 Billion Skilled Labor Business | Michael Aft

CONTENT ·42:47 ·EPISODE
HVAC Equipment Doubled in Price — Here’s Why Financing Isn’t Optional Anymore 38:10

HVAC Equipment Doubled in Price — Here’s Why Financing Isn’t Optional Anymore

CONTENT ·38:10 ·EPISODE
To the Point: How to Outwork, Outbrand, & Out-Culture the Competition 55:39

To the Point: How to Outwork, Outbrand, & Out-Culture the Competition

CONTENT ·55:39 ·EPISODE
You Don’t Need More Leads, You Need Better Systems 56:00

You Don’t Need More Leads, You Need Better Systems

CONTENT ·56:00 ·EPISODE
CX
To the Point: Blue Collar Success with a Masterclass in Operational Excellence 57:35

To the Point: Blue Collar Success with a Masterclass in Operational Excellence

CONTENT ·57:35 ·EPISODE
How to Scale a Home Service Business to $260M Without Big Goals | Paul Kelly 1:03:58

How to Scale a Home Service Business to $260M Without Big Goals | Paul Kelly

CONTENT ·1:03:58 ·EPISODE
How Althoff Grew From $3M to $15M in Home Services | Blake Wiltshire 41:21

How Althoff Grew From $3M to $15M in Home Services | Blake Wiltshire

CONTENT ·41:21 ·EPISODE
E-232 Pool Nation Podcast – Embracing the Future with Bob, Stan and The Attendant 1:44:06

E-232 Pool Nation Podcast – Embracing the Future with Bob, Stan and The Attendant

CONTENT ·1:44:06 ·EPISODE
Pool Nation Podcast 2:00:27

Pool Nation Podcast

CONTENT ·2:00:27 ·EPISODE
CX
E-233 Pool Nation Podcast Scaling Your Pool Business: Mastering the 4 Phases of Pool Pro Success 1:11:29

E-233 Pool Nation Podcast Scaling Your Pool Business: Mastering the 4 Phases of Pool Pro Success

CONTENT ·1:11:29 ·EPISODE
Scaling Your Pool Business: Mastering the 4 Phases of Pool Pro Success 1:22:43

Scaling Your Pool Business: Mastering the 4 Phases of Pool Pro Success

CONTENT ·1:22:43 ·EPISODE
E-235 Pool Nation Podcast – Scaling Your Pool Business: Mastering Leadership, Team Building & Operat 1:01:45

E-235 Pool Nation Podcast – Scaling Your Pool Business: Mastering Leadership, Team Building & Operat

CONTENT ·1:01:45 ·EPISODE
CX
E-234 Pool Nation Podcast – Phase Two: The Balancing Act – Scaling Your Pool Business 1:15:14

E-234 Pool Nation Podcast – Phase Two: The Balancing Act – Scaling Your Pool Business

CONTENT ·1:15:14 ·EPISODE
CX
Pool Pro World Championships 1:23:43

Pool Pro World Championships

CONTENT ·1:23:43 ·EPISODE
Pool Nation Podcast 1:37:13

Pool Nation Podcast

CONTENT ·1:37:13 ·EPISODE
CX
E-236 Pool Nation Podcast – Win the $10K Pool Pro Championship 2025 1:09:23

E-236 Pool Nation Podcast – Win the $10K Pool Pro Championship 2025

CONTENT ·1:09:23 ·EPISODE
E-238 Pool Nation Podcast – From Pool Pro to CEO: Mastering the Empire Pool Pro Phase 55:47

E-238 Pool Nation Podcast – From Pool Pro to CEO: Mastering the Empire Pool Pro Phase

CONTENT ·55:47 ·EPISODE
CX
Hustler to CEO: Mastering the 250+pool empire phase. 1:08:24

Hustler to CEO: Mastering the 250+pool empire phase.

CONTENT ·1:08:24 ·EPISODE
E-237 Pool Nation Podcast – Deep Dive into Cal Hypo, Bootcamps & the $10K Pool Pro Challenge 1:23:14

E-237 Pool Nation Podcast – Deep Dive into Cal Hypo, Bootcamps & the $10K Pool Pro Challenge

CONTENT ·1:23:14 ·EPISODE
CX
E-239 Pool Nation Podcast: The Ultimate Blueprint for Sscaling Your Pool Business into a thriving e 1:04:02

E-239 Pool Nation Podcast: The Ultimate Blueprint for Sscaling Your Pool Business into a thriving e

CONTENT ·1:04:02 ·EPISODE
CX
Cracking the Code: Keys to Success to the Empire Stage 1:19:11

Cracking the Code: Keys to Success to the Empire Stage

CONTENT ·1:19:11 ·EPISODE
CX
E-240 Pool Nation Podcast – Brace for Impact: Surviving Tariff Hikes in the Pool Industry 1:16:55

E-240 Pool Nation Podcast – Brace for Impact: Surviving Tariff Hikes in the Pool Industry

CONTENT ·1:16:55 ·EPISODE
Brace for Impact: Surviving Tariff Hikes in the Pool Industry 1:35:28

Brace for Impact: Surviving Tariff Hikes in the Pool Industry

CONTENT ·1:35:28 ·EPISODE
E-241 Pool Nation Podcast: Pool Pros Beware: Tariff Shocks & Price Hikes That Could Ruin Your Bottom 59:29

E-241 Pool Nation Podcast: Pool Pros Beware: Tariff Shocks & Price Hikes That Could Ruin Your Bottom

CONTENT ·59:29 ·EPISODE
Pool Nation Podcast – 5 Habits of Highly Successful Pool Pros 1:28:20

Pool Nation Podcast – 5 Habits of Highly Successful Pool Pros

CONTENT ·1:28:20 ·EPISODE
E-243 Pool Nation Podcast Boot Camps, and 5 Habits of Highly Successful Pool Pros 59:03

E-243 Pool Nation Podcast Boot Camps, and 5 Habits of Highly Successful Pool Pros

CONTENT ·59:03 ·EPISODE
Why Staying in Your Comfort Zone Is Killing Your Business 1:31:52

Why Staying in Your Comfort Zone Is Killing Your Business

CONTENT ·1:31:52 ·EPISODE
E-244 Pool Nation Podcast – Want to Grow Your Pool Business? Master These 5 Habits First 1:13:46

E-244 Pool Nation Podcast – Want to Grow Your Pool Business? Master These 5 Habits First

CONTENT ·1:13:46 ·EPISODE
E-245 Pool Nation Podcast -This ONE Habit Skyrockets Your Pool Business 1:12:31

E-245 Pool Nation Podcast -This ONE Habit Skyrockets Your Pool Business

CONTENT ·1:12:31 ·EPISODE
We spill the Tea 1:37:34

We spill the Tea

CONTENT ·1:37:34 ·EPISODE
E-246 Pool Nation Podcast – The Next Chapter in Pool Nation Education: Welcoming Doreen King to the 1:28:07

E-246 Pool Nation Podcast – The Next Chapter in Pool Nation Education: Welcoming Doreen King to the

CONTENT ·1:28:07 ·EPISODE
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