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The Playbook for a $1 Billion Skilled Labor Business | Michael Aft

📅 May 19, 2026 ⏱️ 42:47 🎤 Chad Peterman, Michael Aft

Chapters

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  • 0:00
    Introduction to Michael Aft
    Chad Peterman introduces Michael Aft, CEO of Galaxy Partners, highlighting his diverse background and the company's rapid growth in the commercial garage door space.
  • 0:47
    The 'Why' Behind Commercial Doors
    Michael explains the critical importance of commercial doors to American GDP and commerce, highlighting their non-discretionary and counter-cyclical nature.
  • 1:39
    Commercial vs. Residential
    Michael details the key differences between commercial and residential services, focusing on product breadth, sales approach, and go-to-market strategies.
  • 2:19
    Leadership Evolution & Learning
    Michael shares insights on his evolving leadership role as CEO, emphasizing adaptability, accountability, and the distinction between corporate and brand-level leadership.
  • 3:38
    Preparing a Business for Sale
    Michael advises business owners on key factors buyers look for, such as operational independence from the owner, robust systems and processes, and reliable data/technology.
  • 4:33
    Lessons from Mistakes
    Michael recounts a critical payroll issue during an acquisition, highlighting the importance of understanding and serving the technician's needs above all else.
  • 5:45
    Managing Multiple Entrepreneurs
    Michael explains how Galaxy Partners aligns interests and manages nine different owner-operators through clear vision, centralized resources, and a focused operating rhythm.
  • 6:49
    Passion & Contagious Enthusiasm
    Michael concludes by emphasizing the role of passion and excitement in leadership, noting its contagious effect on teams and its contribution to achieving ambitious goals.

Speakers

C
Chad Peterman
Host
M
Michael Aft
CEO of Galaxy Partners

Key Takeaways

✦

Focus on building a business that can run effectively without your constant personal involvement; this demonstrates scalability and reduces key-man risk for potential buyers.

✦

Implement robust systems and processes. Buyers are keen on understanding 'the why' behind business fluctuations, demonstrating control and intentionality.

✦

Invest in technology and data visibility. Transitioning to platforms like ServiceTitan provides critical insights and significantly enhances marketability to buyers.

✦

Prioritize and relentlessly execute a few key objectives. Avoid 'shiny object syndrome' by aligning with your team on 2-3 big rocks for growth each quarter.

✦

Serve your technicians. Their well-being and consistent pay are paramount; even small issues like payroll delays can severely impact trust and morale.

✦

Cultivate shared goals and vision with partners. When all parties are aligned on growth, it simplifies decision-making and fosters collaborative problem-solving.

✦

Maintain high energy and passion. Your enthusiasm as a leader is contagious and helps keep employees engaged, fostering innovation and a commitment beyond basic job duties.

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