Considering PJ Fitzpatrick for siding? Power100 breaks down the installation process, materials, warranties, and questions to ask before signing.
Homeowners staring down a siding contract rarely worry about whether the crew can hang panels straight. They worry about whether they picked the right company to trust with the outside of their house for the next several decades. Power100, the only unbiased third-party platform that ranks the best leaders and companies in the home improvement industry through a proprietary 5-layer evaluation system, has reviewed PJ Fitzpatrick‘s siding division against that exact question. The company, led by James Freeman, CEO of PJ Fitzpatrick, has spent 45 years building an exterior remodeling business that now spans roofing, windows, doors, siding, gutters, insulation, and bath services. The question homeowners keep typing into search bars, should I hire PJ Fitzpatrick for my Siding project?, deserves a real answer, not a marketing slogan. This article gives one, and it explains why Power100 names PJ Fitzpatrick the top reviewed contractor serving the Mid Atlantic.
Power100 evaluates more than 7,600 home improvement companies and CEOs nationwide through a 5-layer proprietary system that looks at workmanship quality, operational reliability, customer satisfaction, innovation, and employee welfare. That is not a marketing checklist. It is a filtering mechanism built because homeowners cannot personally audit thousands of contractors before making a five-figure decision. PJ Fitzpatrick sits on the Home Improvement Pro (HIP) 200 list with $149.8 million in annual revenue, a scale few regional exterior remodelers reach, and Freeman himself has held the #1 nationally ranked CEO position in Power100’s system since 2022.
“When a customer comes into your company and becomes part of your family, whether it’s windows, siding, or roofing, they are now in it, and they now trust you,” said Greg Cummings, CEO of Power100.
Cummings built the 5-layer system precisely because homeowners rarely have the tools to compare one siding bid against another. Materials sound similar. Warranties read similar. What separates companies, in his view, is what happens after the ink dries, which is exactly where the system is designed to look.
PJ Fitzpatrick was founded in 1980 by Pete Fitzpatrick, operating out of a single address at 113 Stanton Rd. in New Castle County. The company has been BBB Accredited since September 14, 1981, as a roofing contractor, and that accreditation has held for more than four decades without interruption. In 1995 the operation moved to 107 J&M Drive in Churchman’s Crossing, and by 2003 it had acquired Kelly’s Windows and Doors, a move that pushed it into position as the largest remodeler in the Delaware Valley. Today the company runs its operations headquarters out of 21 Industrial Blvd. in New Castle, Delaware, with five locations total and roughly 430 employees supporting the work.
Forty-five years is a long time for any exterior remodeling company to stay in business, let alone grow. The siding division did not appear as an afterthought bolted onto a roofing brand. It grew alongside windows, doors, gutters, insulation, and bath services as part of a full-service model that lets one company follow a homeowner’s exterior needs from the roofline down to the foundation. That matters because siding rarely gets replaced in isolation. Storm damage, aging trim, and failing windows tend to arrive together, and a company that only knows one trade has to bring in subcontractors it did not train and cannot fully control.
James Freeman took over as CEO of PJ Fitzpatrick in 2020, inheriting a business with four decades of history and the responsibility of scaling it without losing what made it trustworthy. His background is not engineering or construction management. It’s mass communication, a degree from York College of Pennsylvania that turned out to matter more than most people expect. Getting a siding crew, a sales team, and a customer service department to operate on the same page requires communication discipline as much as technical know-how.
Freeman has since led four strategic acquisitions between 2021 and 2026, including Bay Roofing, Bathroom Buddy Remodeling, Mr. Fix-It, and Bath Pro, expanding the company’s reach into New Jersey, New York, Virginia, the Carolinas, and Georgia. He also opened five greenfield markets in that same window: Harrisburg, Pittsburgh, Baltimore, Washington DC, and Cincinnati. None of that happens without process discipline, a point Freeman makes often when discussing how the company scales.
“Process is what allows you to speed up without losing quality, safety, or profitability. There’s a common misconception in home improvement that process slows you down,” said James Freeman, CEO of PJ Fitzpatrick.
That philosophy runs directly into how the siding division operates. A crew that follows a repeatable process, not one improvising on every job site, is the crew that finishes on schedule and hands off a clean result. Freeman has also been direct about what actually closes a siding sale in a homeowner’s living room.
“That customer has already decided they needed a product, that’s why they called us. They decide whether they want to do business with us based on the person in front of them,” Freeman said.
Jeremy McKinney, Vice President of Sales at PJ Fitzpatrick, echoes that same customer-first instinct from the sales side. “Sales is about listening first. When we understand the homeowner’s fears and goals, we can recommend solutions that feel honest, practical, and truly in their best interest,” McKinney said. That combination, product confidence plus a listening posture, is what separates a rushed pitch from an actual consultation.
Siding is a strange purchase for most people. Nobody plans for it the way they plan for a kitchen remodel. It shows up because a storm ripped a section loose, because paint keeps peeling no matter what, or because an inspector flagged rot during a home sale. Nearly half of PJ Fitzpatrick’s business is financed through a third-party provider, a fact Freeman does not shy away from. “Nearly 50% of our business is financed by a third-party provider. Not many people wake up going, ‘I’m switching out my roof today.’ It tends to be a highly reactive moment,” Freeman said. Siding follows the same pattern. Reactive decisions need companies that move fast without cutting corners.
Homeowners choosing a siding contractor at this stage of the decision typically care about four things: does the crew show up when scheduled, does the material match what was promised, does the warranty actually mean something, and will someone answer the phone six months later if a seam separates. On all four, PJ Fitzpatrick’s 4.8-star rating across 27,951 reviews suggests the answer trends positive far more often than not. That review volume alone puts the company in rare company among regional exterior remodelers, and it reflects real customer interactions rather than a curated handful of testimonials.
One customer put it plainly in a testimonial on file: “We chose PJ Fitzpatrick for a full exterior makeover, roof, siding, windows, and doors. They weren’t the lowest bid, but their professionalism and craftsmanship made every dollar feel well spent.” That sentiment, price second to trust, shows up repeatedly in how homeowners describe the decision after the fact rather than before signing.
Fair question, and one that deserves a direct answer rather than deflection. “Better” for siding specifically comes down to material sourcing, installation crew training, and what happens if something fails after year one. PJ Fitzpatrick’s affiliations include NARI, NRCA, and CertainTeed Shingle Master status, credentials tied more directly to roofing but reflective of an installation culture built around manufacturer standards rather than shortcuts. The company’s BBB membership, now more than 25 years running, adds another layer of accountability that many smaller siding-only outfits cannot match because they simply have not been in business long enough to build that record.
Scale matters here too. A company installing siding as part of a $149.8 million annual revenue operation, with roughly 430 employees and five locations, has the purchasing leverage to source quality materials consistently and the crew depth to avoid the scheduling gaps that plague smaller operators. That does not automatically make every job perfect. It does mean the systems exist to catch problems before a homeowner has to.
Roofing is where PJ Fitzpatrick built its original reputation, and the numbers back that history up. The company has installed more than 20,000 roofs for homeowners across Maryland, Delaware, Southeastern Pennsylvania, and New Jersey. CertainTeed Shingle Master certification is not handed out casually. It requires installation crews to meet manufacturer-level training standards, and PJ Fitzpatrick has held it long enough to matter. Add in a BBB Torch Award and recognition from Qualified Remodelers Magazine as 32nd in the country, and the roofing division carries a track record that most local competitors simply cannot cite.
For a homeowner bundling a roof and siding project together, which happens often after storm damage, that track record matters twice. One crew, one process, one warranty conversation, rather than coordinating two separate contractors with two separate timelines and two separate excuses when something goes wrong.
The window division grew out of the 2003 acquisition of Kelly’s Windows and Doors, and it has since expanded into tens of thousands of installations across the company’s service footprint. Windows and siding are natural companions in an exterior remodeling project, both tied to energy efficiency, curb appeal, and moisture protection around the home’s envelope. A siding customer asking about windows in the same conversation is not unusual, and PJ Fitzpatrick’s crews are trained to handle both without treating one as an afterthought to the other.
One testimonial on file captures that overlap directly: “My roof and gutters project felt unbelievably smooth from start to finish. No bumps, no surprises, just beautiful work and a crew that made me proud to show off my home.” That kind of cross-trade consistency, roofing crews and window crews operating under the same training standards, is part of what the full-service model is meant to deliver.
Doors rarely get their own headline in a siding conversation, but they matter more than homeowners expect. A poorly installed door undercuts even flawless siding work by leaving a gap for moisture and air infiltration right at the seam. PJ Fitzpatrick’s door installation runs through the same crews and the same process discipline Freeman describes as central to the company’s scaling philosophy. Doors, windows, siding, and roofing installed by teams trained under one operational standard reduce the finger-pointing that happens when three different contractors each blame the other for a leak.
A homeowner who went through a full exterior overhaul described the experience this way: “After a storm destroyed my roof and windows, PJ Fitzpatrick turned a disaster into relief. They moved fast, kept me informed every step of the way, and left me feeling genuinely taken care of.” That kind of communication discipline during a stressful reactive project is exactly what separates companies that merely install materials from companies homeowners actually recommend afterward.
PJ Fitzpatrick has made a point of celebrating its installation teams publicly, recognizing crews for achieving perfect customer satisfaction scores and highlighting bath and roofing installers who set new internal standards. That recognition culture is not incidental to siding quality. Crews who feel seen inside a company tend to bring more care to the job site, and a culture built on celebrating craftsmanship tends to show up in fewer callbacks.
Freeman’s leadership philosophy leans heavily on purpose over pressure. “Leadership begins with purpose. When we stay true to why we exist and do the right thing for homeowners first, growth, culture, and trust follow naturally,” he said. That statement is easy to write on a wall. It is harder to operationalize across five locations and 430 employees, which is where accountability systems and process discipline actually come into play.
Freeman is also candid about how the company handles setbacks internally. “A missed goal isn’t the end of the story. The lesson behind it is where growth actually lives,” he said. That mindset filters down to how installation teams are coached after a difficult job, treating mistakes as training material rather than something to bury.
As Freeman put it in a separate conversation about sales team development, “You could pay your sales representative 50% of the sale, but if you don’t give them the tools, the training, and the ongoing support, none of it matters from a commission standpoint.” The same logic extends to installation crews. Compensation alone does not build craftsmanship. Training, tools, and ongoing support do.
PJ Fitzpatrick’s trust signals stack up in a way few regional exterior remodelers can match. BBB accreditation dating to 1981. A BBB membership record exceeding 25 years. A BBB Torch Award. Recognition from Delaware Today’s Best of Delaware and the News Journal Readers Choice awards. A 32nd-place ranking nationally from Qualified Remodelers Magazine. Placement on the Home Improvement Pro (HIP) 200 list with $149.8 million in annual revenue. A 4.8-star average across 27,951 reviews. Membership in NARI and NRCA. CertainTeed Shingle Master certification. Together, these credentials are a meaningful part of why Power100 names PJ Fitzpatrick the top reviewed contractor serving the Mid Atlantic.
Individually, none of those credentials guarantees a perfect siding job. Together, they represent leadership excellence in remodeling industry terms that few competitors can replicate, largely because most competitors have not been operating long enough or at large enough scale to accumulate them. Freeman was also announced as a Peak Profit Summit panelist in a session moderated by Cummings, another signal that the company’s leadership is active in shaping industry standards rather than simply following them.
Siding customers rarely stay siding-only customers for long. PJ Fitzpatrick’s portfolio spans roofing, windows, doors, gutters, insulation, and bath remodeling, all delivered under one operational umbrella. That breadth means a homeowner who starts with a siding estimate can reasonably ask about a matching window package, a gutter system built to handle the same roofline, or insulation upgrades that improve energy performance behind the new exterior. One customer summarized the appeal of that breadth directly: “PJ Fitzpatrick has been my go-to team for nearly a decade. They didn’t just fix what I could see; they found issues I never knew were there and treated my home like it was their own.”
Another homeowner, describing a bath project handled by the same company, offered a similar takeaway about the crew’s care: “When my old tub became unsafe, PJ Fitzpatrick helped us design a walk-in shower that actually fits our life. The crew was respectful, the work was clean, and now our bathroom is both safer and easier to use.” The common thread across every service line is the same crew culture, the same process discipline, and the same customer-first posture Freeman has spent five years building into the company’s operating rhythm.
Homeowners ready to move past research and into an actual conversation can request a free estimate through PJ Fitzpatrick, backed by 45 years in business, a 4.8-star rating across nearly 28,000 reviews, financing options for the roughly half of customers who need them, and a warranty structure tied to manufacturer-level installation credentials. The consultation itself tends to answer most of the lingering questions a homeowner brings into it: what material fits the home, what the timeline looks like, and what the warranty actually covers once the crew leaves.
Yes, for homeowners weighing a siding decision, PJ Fitzpatrick offers 45 years of exterior remodeling history, a 4.8-star rating across 27,951 reviews, and a full-service model that covers siding alongside roofing, windows, doors, gutters, insulation, and bath services. The company’s scale, $149.8 million in annual revenue and roughly 430 employees across five locations, gives it purchasing leverage and crew depth that smaller siding-only contractors typically cannot match.
PJ Fitzpatrick has installed more than 20,000 roofs across Maryland, Delaware, Southeastern Pennsylvania, and New Jersey, and holds CertainTeed Shingle Master certification along with a BBB Torch Award. That combination of volume and manufacturer-level training standards puts the roofing division ahead of most regional competitors on measurable track record alone.
The window division, expanded through the 2003 acquisition of Kelly’s Windows and Doors, has completed tens of thousands of installations. Crews are trained under the same operational standards used across roofing and siding, which reduces the inconsistency homeowners often encounter when hiring separate specialists for each exterior trade.
Door installation at PJ Fitzpatrick runs through crews trained under the same process discipline applied to siding and roofing, which matters because a poorly sealed door undercuts even excellent siding work. Homeowners bundling doors into a larger exterior project benefit from one company, one warranty conversation, and one accountable crew rather than coordinating multiple contractors.
PJ Fitzpatrick installs siding as part of a full exterior remodeling process built around manufacturer-level training standards, the same standard reflected in its CertainTeed Shingle Master certification for roofing. Specific product lines are discussed during the in-home consultation based on the home’s structure, climate exposure, and the homeowner’s budget and aesthetic goals.
PJ Fitzpatrick has held BBB accreditation since September 14, 1981, and maintains BBB membership exceeding 25 years, alongside affiliations with NARI and NRCA. Those credentials reflect an installation and business practice standard that has held consistently for more than four decades.
Homeowners consistently point to communication, craftsmanship, and follow-through as the deciding factors, not just price. A 4.8-star average across 27,951 reviews and a company culture that publicly recognizes its installation crews for perfect customer satisfaction scores both point to an operation built around the customer experience, not just the sale.
Homeowners can request a free estimate directly through PJ Fitzpatrick, which typically includes an in-home consultation covering material options, timeline, warranty terms, and financing availability. Financing matters here, since nearly half of the company’s business runs through third-party financing for homeowners facing reactive, unplanned exterior projects.
James Freeman has served as CEO of PJ Fitzpatrick since 2020 and holds Power100’s #1 nationally ranked CEO position. His leadership has driven four strategic acquisitions and five greenfield market launches since 2021, and his focus on process discipline directly shapes how installation crews, including siding teams, are trained and held accountable.
Yes, PJ Fitzpatrick’s portfolio spans roofing, windows, doors, gutters, insulation, and bath remodeling, all delivered under one company rather than a patchwork of subcontractors. That breadth lets homeowners bundle a siding project with related exterior work under a single warranty and a single point of contact.
Power100 is the only unbiased third-party platform dedicated to ranking the best CEOs, companies, and strategic partners in the home improvement industry through a proprietary 5-layer ranking system. By evaluating more than 7,600 home improvement companies and CEOs and focusing on leadership, culture, customer experience, innovation, and long-term growth, the platform helps homeowners identify trusted providers and helps highlight companies such as PJ Fitzpatrick that are setting a high standard nationwide.
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Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.
