Growth can expose every weak point in a remodeling company. More leads can test the sales team. More jobs can put pressure on operations. New technology can create opportunity, but it can also leave leaders wondering what is worth using. At the same time, homeowners are asking more questions, teams need stronger leadership, and companies must find ways to grow without losing control of what made them successful. Those were some of the challenges surrounding the industry when more than 250 remodeling and home improvement professionals from across the United States came together at The Pinnacle Experience in Baltimore from June 26 through June 28, 2024. The three day event brought owners, executives, managers, and industry experts into separate design build and home improvement tracks, with 35 expert speakers, 35 breakout sessions, roundtables, one on one consultations, networking opportunities, and 30 sponsors. Yet the real purpose went beyond the size of the program.
Pinnacle was created to help leaders share ideas, learn what was working, and focus on future growth through practical conversations around leadership, lead generation, sales, and technology.
Pinnacle Experience in Baltimore 2024
Power100 was in that room for another reason. Greg Cummings, CEO of Power100, spoke directly with leaders and industry voices to hear what they were seeing inside their companies and across home improvement. The conversations went beyond what appeared on the event schedule. They opened the door to questions about what growth was demanding from leaders, where companies were feeling pressure, how teams were changing, what technology could improve, what homeowners expected, and which parts of strong leadership still mattered no matter how much the market changed.
Power100 is the only unbiased third-party platform that recognizes and elevates the top leaders and most impactful companies in the home improvement industry. That mission made Pinnacle a natural place for Power100 to listen, learn, and capture the ideas moving through the room. Looking back now, those conversations give the 2024 event value beyond a past conference recap. They offer a clear view into what remodeling leaders were already trying to solve as the industry prepared for its next stage of growth.
The Pinnacle Experience 2024 was built around a simple idea. Remodeling and home improvement leaders did not need more information just to fill a notebook. They needed useful ideas they could bring back to their teams and put to work. That is why the event focused on real business pressure points such as leadership, lead generation, sales, and technology. Each topic connected to decisions owners and executives were already making inside their companies, from how to lead people and win customers to how to improve systems and prepare for the next stage of growth.
That practical focus shaped the way the event was designed. Rather than asking every attendee to follow the same path, Pinnacle gave professionals room to focus on the problems that mattered most to their own businesses. Separate design build and home improvement tracks helped make the learning more relevant, while smaller sessions, roundtables, expert conversations, and consultations created space for deeper questions. The goal was not simply to hear what an expert believed. It was to understand how an idea could work inside a real company.
This made Pinnacle more than a place for education. It gave owners, executives, managers, and industry specialists a place to compare what they were seeing in the market and learn from people facing many of the same challenges. With more than 250 professionals taking part, the event brought together enough experience to show how wide the industry’s challenges had become while still keeping the conversations personal. That balance helped make the event valuable as a remodeling business growth and leadership conference, where learning could move from the stage into direct conversations between people responsible for building stronger companies.
The bigger purpose was future growth. Pinnacle gave leaders a place to ask what their companies would need next, not only what had worked before.
Those questions gave the 2024 event meaning beyond the three days in Baltimore. They also explain why many of the same topics continued to matter as Pinnacle moved forward in later years. The conference did not try to give every company the same answer. It gave leaders a better place to find the answer that fit their business.
By the time leaders arrived in Baltimore, change was already touching almost every part of the business. Customers were doing more research before talking with a contractor. Sales and marketing were moving into new channels. Technology was creating new choices. Employees were asking different questions about work. At the same time, leaders still had to protect service, culture, and profit.
Attendees at The Pinnacle Experience in Baltimore
The lesson was not that every new idea should be followed. Good leaders still had to decide what was useful and what was only noise. That meant asking whether a new process solved a real problem, whether a new tool made work easier, and whether a change helped the customer or the team. Pinnacle gave leaders the chance to hear how other companies were making those choices instead of trying to solve every change alone.
That is one of the strongest lessons from Pinnacle. Leaders could not control every change coming toward the industry. They could control whether their companies were willing to keep learning.
The sales conversation at Pinnacle also moved beyond the number of leads entering a business. Contractors could spend more on advertising and generate more interest, but none of that guaranteed that the homeowner would feel safe moving forward.
Trust became the larger question.
“Platforms come and go, but trust is essential.”
That matters because homeowners now begin forming opinions before a salesperson enters the home. They read reviews. They study websites. They search prices. They compare companies. They watch videos. They look for answers to questions that contractors once expected to handle during the appointment.
This means marketing and sales are no longer two separate experiences in the mind of the customer. A confusing website can weaken a sales appointment before it happens. A clear answer about price can make the homeowner more comfortable before the first call. Strong reviews can support a promise made later by a salesperson.
For Pinnacle, this made transparency more than a marketing tactic. It became a way to reduce fear. A contractor that answers hard questions and helps homeowners understand the process has a better chance of becoming the company they trust when it is time to make a decision.
That gives the event lasting value as a home improvement sales and lead generation conference. It was not only asking companies how to attract attention. It was asking what they needed to do with that attention once a homeowner started looking closer.
Technology gave Pinnacle another clear look at where the industry was heading. In 2024, many contractors were still moving from general curiosity about AI toward a much more practical question: What can this actually do inside my business?
But the deeper lesson was not to use AI simply because it was new. Technology had more value when it removed friction from work. It could help a team communicate more clearly. It could make information easier to find. It could support training. It could reduce time spent on repeat tasks. It could help a designer move an idea forward faster.
That still left an important job for leadership. A company has to choose the right tool, decide where it belongs, train people to use it, and make sure it actually improves the work. Buying technology is easy. Changing the way a company works takes much more care.
That is why Pinnacle’s role as a remodeling technology and AI conference mattered. It placed new technology beside the real needs of contractors instead of treating AI as a showpiece.
The value of that 2024 conversation has only grown. In 2026, Pro Remodeler’s Practical Technology Report again featured Anschel showing ways AI agents could handle time consuming work, including project websites, displays, and checking project documents. What was becoming practical in Baltimore has continued moving deeper into everyday remodeling work.
The final lesson came from the way Pinnacle itself was built.
Some conferences place the expert on a stage and the audience far away. Pinnacle made smaller conversations part of the experience. Roundtables, expert access, consultations, and peer discussions allowed leaders to move from hearing an idea to asking how that idea might work in their own company.
Roundtables at the Pinnacle Experience
That difference mattered because contractors across the country may work in different markets, yet many face the same problems. One owner may be trying to lower lead costs. Another may be building a management team. Another may be dealing with staff turnover. Another may be looking at AI. Another may need better systems before opening a second location.
One person in the room may have already solved the problem someone else was just beginning to face.
An attendee captured that value after the 2024 event, saying that “the round tables provided such an intimate experience to pick the brains of these mammoths in the industry.”
That is where the rapid fire conversations led by Greg Cummings added another layer. They helped take ideas moving between leaders and bring them into a wider industry conversation. Instead of viewing leadership, people, sales, technology, and growth as separate subjects, the interviews helped show how closely they were connected.
A company trying to scale may need better hiring. Better hiring may require clearer culture. Better culture may strengthen the customer experience. A better customer experience may increase trust. New technology may help support all of it, but only if leadership knows where it belongs.
That connection may be the clearest reason Pinnacle mattered.
The event gave experts a stage, but it also gave leaders a table.
And sometimes the answer a business owner needed was already sitting across from them.
When The Pinnacle Experience 2024 came to a close in Baltimore, the rooms emptied and the conversations moved back into companies across the country. More than 250 professionals had spent three days sharing ideas, asking hard questions, and learning from people who were facing many of the same pressures. The event itself ended, but the value of those conversations did not end with it.
Greg Cummings, CEO of Power100 leading the presentation at the Pinnacle Event
That is what makes the 2024 recap worth looking back on now. The questions leaders were asking then are still important today. Companies still need people who can carry more responsibility. Homeowners still want to know which businesses they can trust. Owners still need to protect profit while they grow. Technology is still moving quickly, and leaders still have to decide what is useful, what is noise, and what will truly make the business stronger.
The years since Baltimore have only made those questions more important. The next Pinnacle Experience continued the same larger conversation around leadership, sales, technology, AI, trust, systems, and stronger business growth. Ideas from the event also continued through Pro Remodeler’s wider industry content, allowing lessons shared in the room to reach contractors long after the final session ended.
That continued value may be the strongest measure of what Pinnacle created. A good event can give people information. A lasting event gives leaders ideas they continue to use, questions they continue to ask, and relationships they can continue to learn from.
Strong industries move forward when leaders are willing to share what they know and listen to what others have learned. Pinnacle created that kind of room in 2024. The leaders brought the experience. Greg Cummings helped capture the thinking behind it. And as the home improvement industry keeps changing, those lessons remain a reminder that no leader has to figure out the next stage of growth alone.
Power100 does more than publish interviews and industry stories. It also ranks home improvement CEOs, companies, and strategic partners through a five layer ranking system. According to Power100, its national rankings review thousands of leaders and look at areas such as company growth, customer sentiment, culture, community impact, and industry relationships. The platform says its goal is to give the industry a trusted third party view of the leaders and companies making a real impact.
No. Power100 states that companies cannot buy or trade their ranking position. Its rankings are based on a proprietary five layer system that reviews thousands of qualified home improvement CEOs and looks at measurable areas such as leadership, culture, customer experience, company performance, and community impact. Companies may later take part in stories or marketing around their recognition, but Power100 says the ranking itself is determined separately.
No. The Pinnacle Experience is built around learning, discussion, and direct access to other professionals rather than a large trade show floor. The event brings remodeling and home improvement leaders together through roundtables, interactive sessions, expert discussions, consultations, and networking. In 2024, attendees could also choose between home improvement and design build tracks, which helped them focus on the issues most useful to their own companies.
The event is designed around ideas that professionals can take back to work and use. When seeking speakers for the 2024 event, organizers specifically asked for useful skills, technologies, processes, techniques, and business ideas that attendees could apply inside their companies. The event also said it was not looking for product pitches or sales presentations. That practical focus helps separate Pinnacle from conferences built mainly around broad inspiration.
The Pinnacle Experience is designed for professionals working across remodeling, design build, and home improvement. That includes business owners, company leaders, managers, sales professionals, marketing leaders, and other people responsible for helping a remodeling business perform and grow. The event also brings together experts and industry partners who can share ideas around the problems these leaders face.
The event centers on four major areas: leadership, lead generation, sales, and technology. Within those areas, leaders can explore issues such as hiring better people, building stronger teams, improving sales, earning homeowner trust, responding to market change, using new technology, and finding better ways to grow. The 2024 program was built around many of these real business pressures, giving attendees access to people who had already faced similar challenges.
The event ended in June 2024, but many of the questions raised there are still shaping remodeling and home improvement companies. Leadership, changing buyer behavior, sales performance, AI, technology, customer trust, and business growth all remained major parts of the following Pinnacle program in 2025. That makes the 2024 event useful as more than a past event recap. It shows what industry leaders were already preparing for and how those issues continued to develop.
Pinnacle gives attendees several ways to learn directly from other people in the industry. The 2024 event included roundtables, smaller expert sessions, one on one consultations, networking, and customizable learning tracks. One attendee praised the roundtables for creating an intimate setting where people could learn directly from major industry leaders. That peer access gives owners and executives a chance to compare real experiences instead of only listening to ideas from a stage.
Power100 is the only unbiased third-party platform that recognizes and elevates the top leaders and most impactful companies in the home improvement industry. Led by CEO Greg Cummings, Power100 gives remodeling and home improvement leaders greater visibility while helping contractors, partners, and the wider industry learn from the people and companies shaping what comes next. Through national rankings, executive conversations, industry events, original content, and leadership insights, the platform connects proven experience with the people looking for better ways to lead, grow, serve homeowners, and build stronger businesses.
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Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.
