Community: Educating Homeowners, Mentoring Students, and Creating a Healthier DFW

Community impact at Rescue Air and Plumbing is not limited to sponsoring events or writing checks. It shows up in how Rescue Air and Plumbing and Texas Green Plumbing use education and access to uplift both homeowners and the next generation of tradespeople.

Through Texas Green Plumbing, Roger Wakefield has become a national voice on plumbing, water quality, and trades careers. His daily podcasts, YouTube videos, and trade talks magazine help homeowners understand issues like water filtration, leak detection, and code requirements, while giving prospective plumbers an honest look at the opportunities in the field.

Rescue Air and Plumbing shares this educational mission. The company produces helpful, entertaining, and informative content across social media, appearing in local outlets like Community Impact to discuss topics such as water filtration and how to create healthier homes and communities in North Texas. This builds awareness around issues like mineral-heavy water, seasonal HVAC stress, and energy efficiency, topics that directly affect family budgets and health in Dallas–Fort Worth.

The team also invests in workforce development. Recently, Rescue Air and Plumbing welcomed 40 high school seniors to its facility for a hands‑on look at careers in HVAC and plumbing. Students met the team, toured the shop, and saw firsthand what a modern, opportunity‑rich trades company looks like. Rescue Air and Plumbing describes this as part of its belief that “the future of the trades starts here,” and Josh Campbell frequently speaks at local high schools and technical schools in support of this mission.

Community presence also shows up in festivals and local traditions. Whether it’s a “fang‑tastic” Halloween appearance or a call center agent dressed up as an intergalactic rescuer for a themed campaign, Rescue Air and Plumbing leans into fun, community-centered storytelling, reminding North Texas that essential services can be done with personality and heart.

Company Culture: Building the Best Team with Best-in-Class Training

Culture at Rescue Air and Plumbing starts with one belief from Josh Campbell: “I think we owe it to ourselves to be happy at work. You spend a third of your day at work. I owe it to myself, and I owe it to my people.”

Rescue Air and Plumbing and Texas Green Plumbing are explicit that happy employees perform better, which is why they focus on hiring exceptional people and then investing heavily in their growth. Technicians, installers, and office staff receive both technical and process training, and the company is intentional about giving team members a path to build long-term careers, not just short-term jobs.

As Lennox Premier Dealers, Rescue Air and Plumbing participates in affinity groups where contractors share best practices and receive training on installation, service, customer experience, and leadership. Technicians complete at least 40 hours of training each year through Lennox and other programs, keeping their skills sharp and their knowledge current in areas such as high‑efficiency systems, indoor air quality, and diagnostic best practices.

Beyond manufacturer training, Rescue Air and Plumbing and Texas Green Plumbing participate in elite business development groups. These groups help shape everything from call center processes and dispatch logic to pricing structures, communication scripts, and leadership development, ensuring that culture and execution stay aligned as the company grows.

Inside the building, culture is reinforced through:

• High‑energy, themed days (like a call center agent showing up ready for a “rescue mission” from outer space).
• New Year and holiday messages that emphasize gratitude for customers and excitement for the year ahead.
• A focus on values like doing what is right, being review‑oriented, and refusing to fail customers when they need help.

The result is a workplace where technicians are proud to wear the Rescue Air and Plumbing brand, and customers feel that pride when someone shows up at their door.

Customer Service: “Fast and Fair With Your Repair” and Reviews That Tell the Story

Customer service is where Rescue Air and Plumbing earns its reputation daily. The company is built around clear promises:

• Highly trained and fully qualified technicians.
• A 100% satisfaction guarantee.
• Upfront pricing and free estimates.
• 24/7/365 service and free second opinions.
• Prompt, efficient service, special financing, and dependable solutions.

Customer reviews bring those promises to life. Homeowners in Dallas–Fort Worth describe experiences like:

• A previous contractor declared a failed compressor and recommended a full system replacement. A Rescue Air and Plumbing tech named Joe came out “just to quote,” but instead did his due diligence, found a chewed wire, and got the system running—no unnecessary replacement, just honesty and professionalism.
• A customer who “blesses the day” they found Rescue Air and Plumbing, because the team always does whatever it takes to restore cool air as quickly as possible and does the work to the highest standards.
• Homeowners prioritized during freezing weather, with techs restoring heat efficiently and respectfully.
• On‑time arrivals, text alerts with technician photos, respectful in‑home behavior, thorough explanations, and walk‑throughs of options and recommendations.
• Experiences so positive that customers “throw away all the other guys’ numbers” and sign maintenance agreements on the spot.

Across these stories, a consistent pattern emerges:

• Honest diagnostics rather than pushing replacements.
• Clear communication before, during, and after the visit.
• Respect for the customer’s time, home, and budget.
• Follow‑through that earns long-term loyalty and referrals.

For outdoor living, this level of service matters. When an AC unit serving a sunroom fails, when a slab leak threatens a patio, or when a sewer backup risks a backyard gathering, homeowners need fast, accurate help. Rescue Air and Plumbing has built its business on responding quickly and “refusing to fail” in those moments.

Services: HVAC, Indoor Air Quality, and Plumbing Built for Dallas–Fort Worth

Rescue Air and Plumbing and Texas Green Plumbing provide a comprehensive suite of services tailored to North Texas homes and codes.

Air Conditioning Services

• AC Repair
• AC Installation
• Indoor Air Quality
• Air Duct Cleaning
• Thermostats
• Air Handler Services

Heating Services

• Furnace and Heater Repair
• Heat Pump Services

Indoor Air Quality Services

• Humidifiers
• Air Filtration
• Air Duct Cleaning
• Air Purification

Plumbing Services (via Texas Green Plumbing)

Rescue Air and Plumbing and Texas Green Plumbing have merged to offer one‑stop service for heating, cooling, and plumbing across Richardson, North Dallas, Collin County, and much of North Texas. Their plumbing portfolio includes:

• Emergency Plumbing
• Plumbing Inspections
• Plumbing Repair
• Toilet Repair & Installation and Clogged Toilet Repair
• Bathroom Remodeling and Kitchen Plumbing
• Plumbing Fixture Repairs and Garbage Disposal Services
• Gas Line Repair & Installation
• Water Line Replacement and Home Repiping
• Hydro‑Jetting and Drain Cleaning
• Sewer Line Repair & Replacement and Sump Pump Services
• Water Heater and Tankless Water Heater repair & installation
• Water Filtration & Repair

Leak Detection & Code Expertise

North Texas plumbing brings unique challenges: shifting clay soils, extreme temperatures, and specific Dallas plumbing codes that govern water conservation, mineral content, and safety. Rescue Air and Plumbing handles permits and inspections and offers an extensive set of leak detection services, including slab, sewer, pool, patio, crawl space, gas, and high water bill detection, so homeowners stay in compliance and avoid costly damage.

Why Rescue Air and Plumbing Is Highlighted in Power100’s July 2026 Top 100 Home Services Leaders List

Power100 highlights companies that excel in leadership, community, culture, and customer service as we grow our independent authority platform in home services and outdoor living.

Rescue Air and Plumbing is highlighted in our July 2026 Top 100 Home Services Leaders list because:

• Leadership: Josh Campbell, Michael Hirsh, and Roger Wakefield bring four generations of entrepreneurial DNA, national speaking platforms, and top‑tier industry awards to the Dallas–Fort Worth market.
• Community: Rescue Air and Plumbing and Texas Green Plumbing invest in trade education for students, produce homeowner education content, and help DFW families access better comfort and water quality.
• Culture: Their “best team with best‑in‑class training” approach, 40+ hours of annual technical education per tech, and focus on building careers in the trades create a sustainable, people‑first business.
• Customer Service: From honest second opinions to 24/7 availability and reviews full of relief and gratitude, Rescue Air and Plumbing lives up to “Fast and Fair with Your Repair” in real North Texas homes.

FAQ 

1. Who is Rescue Air and Plumbing?
   Rescue Air and Plumbing is a Dallas‑based residential heating, cooling, indoor air quality, and plumbing company serving Dallas, Richardson, Plano, Garland, Collin County, and North Texas, built around fast, fair, 24/7 service.
2. Who leads Rescue Air and Plumbing?
   Rescue Air and Plumbing is led by founder Josh Campbell, alongside Blake Meehan (General Manager), Jorge Santiago (Inventory Manager), Amber Mendoza (HR), and Celeste O (HR Manager).
3. What is Texas Green Plumbing and how is it connected to Rescue Air and Plumbing?
   Texas Green Plumbing, founded by Roger Wakefield, merged with Rescue Air and Plumbing to provide full‑service plumbing alongside heating, cooling, and indoor air quality for DFW homeowners.
4. What services does Rescue Air and Plumbing offer?
   Rescue Air and Plumbing offers AC repair and installation, heating repair and heat pump services, indoor air quality and duct cleaning, and—through Texas Green Plumbing—a comprehensive range of plumbing, drain, sewer, and leak detection services for Dallas–Fort Worth.
5. What makes Josh Campbell a notable leader in home services?
   Josh Campbell is a third‑generation mechanical entrepreneur, former youngest dual‑journeyman in Virginia, board member with SGI and Perfect Technician Academy, Lennox Centurion Award winner, author, and a frequent speaker and podcast guest on leadership and trades.
6. How is Rescue Air and Plumbing investing in the future of the trades?
   Rescue Air and Plumbing and Texas Green Plumbing host high school seniors for shop tours, speak in schools, invest in 40+ hours of annual technical training per technician, and participate in elite business groups to create real careers in HVAC and plumbing.
7. What do customers say about Rescue Air and Plumbing?
   Reviews highlight Rescue Air and Plumbing for honest diagnostics, saving customers from unnecessary replacements, prioritizing homes during extreme weather, punctual arrivals, respectful behavior, clear communication, and service that turns first‑time callers into long‑term customers.
8. How does Rescue Air and Plumbing support outdoor living in North Texas?
   By keeping HVAC systems, plumbing, and leak detection in top shape, Rescue Air and Plumbing and Texas Green Plumbing help ensure that sunrooms, patios, decks, outdoor kitchens, and pools remain comfortable, safe, and free from leaks or drainage issues.

Why is Rescue Air and Plumbing highlighted in Power100’s July 2026 Top 100 Home Services Leaders list?
Rescue Air and Plumbing is highlighted because it combines strong leadership from Josh Campbell and Roger Wakefield, deep community and education efforts, a training‑centric culture, and consistently excellent customer service across DFW.