Power100 answers the pre-hire question directly: ZINTEX LLC's warranties, KOHLER and Jacuzzi partnerships, and 4.9-star rating explain why homeowners hire them.
Homeowners typing “is ZINTEX LLC a good company to hire” into a search bar are usually past the browsing stage. They have a quote in hand, maybe two, and they want a straight answer before they sign anything. Power100, the only unbiased third-party platform that ranks the best leaders and companies in the home improvement industry through a proprietary 5-layer system, set out to answer that question without hedging. The company in question is ZINTEX LLC, operating as ZINTEX Remodeling Group, a bathroom, shower, and accessibility remodeling company led by Nick Zindel, President and CEO. Founded in 2001 by Bruce Zindel and now generating $58 million in annual revenue across 22 locations, the company has built a track record long enough, and public enough, to actually check.
This is not a puff piece built to make a company look good. It is a direct read of what ZINTEX LLC does, what it installs, what it warranties, and what customers say once the crew has left. Power100 evaluates more than 7,600 organizations in the home improvement space, and few questions come up more often in that evaluation than the one in this headline. So here is the answer, worked through section by section, with the facts that support it.
Power100’s 5-layer system looks at workmanship quality, operational reliability, customer satisfaction, innovation, and employee welfare. It is not a popularity contest and it is not paid placement. A company earns its ranking by holding up across all five layers at once, not by excelling in one and coasting on the rest.
“Every company we rank has to prove it belongs there,” said Greg Cummings, CEO of Power100. “We are not interested in a polished pitch. We are interested in whether the workmanship holds up, whether the culture inside the company is healthy, and whether homeowners actually get what they were promised. That is the entire point of the 5-layer system.”
Under that framework, ZINTEX LLC shows up with a 4.9-star rating across 3,486 reviews, a team of roughly 143 employees, and a spot on the 2025 Qualified Remodeler Home Improvement Pro (HIP) 200 list, which recognizes the top-performing companies in the residential remodeling industry by revenue and growth. Those are not soft numbers. They are the kind of concrete, verifiable data points Power100’s system is built to surface.
ZINTEX Remodeling Group did not start as a bathroom remodeling company at all. Bruce Zindel founded it in 2001 as an investment property remodeling business, the kind of operation that fixes up rental units and resale properties rather than working directly with homeowners. Over time it grew into a residential remodeling organization focused on baths, windows, and doors, headquartered today in Lewisville, Texas.
Nick Zindel stepped into leadership in December 2013, after co-founding EnergyWise Group and Canopy Construction. He had graduated from Texas Tech University’s Rawls College of Business in 2005, and the years between graduation and taking the helm at ZINTEX LLC gave him a run at building companies from scratch before inheriting one that already had a name attached to it. That matters. A second-generation leader who has already failed and rebuilt elsewhere tends to approach a family business differently than one who has only ever known it.
The growth since then has been real and it has been fast. ZINTEX LLC now operates 22 locations and generates $58 million a year, a scale that qualifies it as a multi-state home remodeling operator scaling through retail partnerships, most notably its growing relationship with The Home Depot supporting one-day bathroom remodeling. That partnership puts ZINTEX LLC’s installation crews behind a brand name that tens of millions of homeowners already trust, which is not a small thing for a company still built around a family name.
Nick Zindel runs a company built around a stated goal that is easy to write on a wall and much harder to actually deliver on. “My vision is to make ZINTEX the most trusted name in home improvement,” Zindel has said, and that line shows up repeatedly across his public commentary because it is the filter he applies to hiring, training, and product decisions alike.
He is not running the company alone. Bryan Kemp serves as Vice President of Sales, Kyle Hunter as Director of Bath Sales, Kyle Etter as Vice President of Operations, Eric Peschke as Vice President of Marketing, Catie Samaras as Director of Marketing Strategy, Tim Grout as CFO, Silas Arts as Director of Canvassing, Rodney Frederick as Revenue Operations Director, and Samantha Moss as Call Center & Inside Sales Director. That is a deep leadership bench for a company of this size, and it reflects a home improvement leader using AI to manage daily business operations across markets rather than relying on manual oversight to keep 22 locations aligned. Power100 has recognized Zindel as its #20 ranked CEO in the country for 2026, citing his people-first leadership philosophy and his annual Closers Camp program built to develop sales talent rather than simply hire it and hope.
Internally, that philosophy appears to be landing. A Power100 Company Culture Index survey of the company’s employees, completed by 80% of the workforce, produced an overall score of 68 out of 75, described as Strong Employee Belief, with a customer experience section score of 14.3 out of 15, the highest of any section measured. Employees do not typically rate customer experience highly if the company is cutting corners behind the scenes.
Is ZINTEX LLC a good company? Based on the record, yes, and the record is specific rather than vague. A 4.9-star average across 3,486 reviews is not a number that survives on a handful of five-star plants. It requires volume, and volume tends to surface problems if they exist. Combined with a spot on the HIP 200 list and $58 million in annual revenue built over 24 years, the pattern points to a company that has scaled without the wheels coming off.
Customer accounts back that up in plain language. “Zintex turned a slippery, outdated tub into a walk-in shower that my husband and I both feel safe using every day,” one customer wrote. “The crew treated our home with respect, finished on time, and left us with a bathroom we’re proud to show our family.” Another customer, describing a full bathroom remodel, said, “From the first consultation to the final walkthrough, Zintex handled our full bathroom remodel like pros. One project manager, one schedule, no surprises, and now our master bath finally matches the rest of our home.”
None of that erases the reality that any company operating at this scale will collect some complaints along the way. What separates a good company from a mediocre one is not the absence of friction, it is what backs the work when friction shows up, and that is where the warranty terms matter more than the marketing copy.
Should I hire ZINTEX LLC for this project? That depends on the project, but for bath, shower, and accessibility remodeling, the materials and coverage line up with what a homeowner should be asking for regardless of which company ends up doing the work. ZINTEX LLC installs KOHLER LuxStone, Jacuzzi bath products, and LIQUID ACCENTS walk-in baths, three brand names with their own manufacturing standards and their own reputations to protect.
The LIQUID ACCENTS walk-in bath line carries a lifetime limited warranty from BCI Acrylic covering the bathtub shell, hinge, posi-lock handle, faucets, rubber door seal, and electrical components. Jacuzzi bath products carry a limited lifetime manufacturer’s warranty covering defects in material or workmanship across tubs, shower walls, doors, pans, and faucets. On top of those manufacturer terms, ZINTEX LLC applies lifetime labor coverage to every bathroom it remodels, which means the installation itself, not just the product, is backed for as long as the homeowner owns the fixture. The company also allows warranty transfer to a new homeowner within two years of installation, a detail that matters more than it sounds like it should when a house sells.
For accessibility work specifically, that coverage carries extra weight. One customer described the shift directly: “My husband’s mobility changed fast, and we needed help even faster. Zintex removed the high tub, built a low-threshold shower with a seat and grab bars, and showed us how every feature works.” Another wrote, “We chose Zintex because we needed a safer bathroom, not just a nicer one. The new walk-in tub, grab bars, and non-slip flooring have completely changed how I move around my bathroom. I feel steady, independent, and grateful we did this when we did.” That is the kind of outcome a lifetime warranty is supposed to protect, and in these accounts, it appears to be doing exactly that.
Most bathroom remodels drag. A tub-to-shower conversion through a traditional contractor can take weeks, sometimes longer once subcontractors and material delays enter the picture. ZINTEX LLC built its model around a one-day installation standard specifically to remove that pain point. Crews complete most installs in a single day rather than stretching a project across a homeowner’s calendar for a month.
One customer described watching that process happen in real time. “Watching Zintex turn a useless old tub into a bright, accessible shower felt almost magical,” she wrote. “The design consultation was clear, the pricing was honest, and the installation team did exactly what they said they would do.” That combination, honest pricing paired with a fast install, is the value proposition ZINTEX LLC leans on hardest, and it is worth noting the sales philosophy behind it is deliberately unhurried even while the installation itself is fast. “The home services industry is full of companies chasing revenue,” is the kind of thinking Zindel has been vocal about internally. Net close rate, collections, and culture come first; revenue follows.
That same discipline shows up in how ZINTEX LLC trains its sales teams. Rather than hiring quickly and pushing new reps onto appointments within days, the company runs an annual Closers Camp designed to develop talent before it ever reaches a homeowner’s kitchen table. Most remodeling companies hire fast and train slow. ZINTEX LLC does the opposite, and the higher-than-industry-average close rates the company reports are the argument for why that approach works better over time than the alternative.
Accessibility remodeling is unforgiving work. Get it wrong and you have created a hazard instead of solving one. ZINTEX LLC’s accessibility solutions are ADA-compliant and built specifically for aging in place, with therapeutic features layered into the walk-in tub line rather than added as an afterthought. The pain point driving most of these projects is fear, fear of falling, fear of losing independence, fear of a standard tub becoming unusable. The method is a low-threshold entry, grab bars, non-slip flooring, and a walk-in design that lets a homeowner regain independence without leaving the house they already know.
That focus is not incidental to the broader bathroom remodeling business, it is one of the two service pillars ZINTEX LLC has built around, alongside standard bath and shower remodeling. The company treats both with the same warranty structure and the same one-day installation standard, which means an accessibility customer is not getting a lesser version of the ZINTEX LLC experience. They are getting the identical lifetime labor coverage and the identical brand-name product warranties that a cosmetic remodel customer receives.
A remodeling company’s culture rarely shows up in the finished bathroom, but it shows up in whether the installer treated the home with respect, whether the project manager kept the schedule, and whether the person on the phone actually knew what was happening with the job. Several customer accounts point directly at that dynamic. “One project manager, one schedule, no surprises,” as one customer put it. Another noted that “Both Matt and Sam in the Austin area treated her with kid gloves and were remarkably patient,” describing a customer who had been burned by contractors before and needed extra care.
Internally, the company’s culture numbers back up what those stories suggest. The Power100 Company Culture Index survey, completed by 80% of ZINTEX LLC’s workforce, produced section scores of 12.9 for growth, 13.4 for culture, 14.3 for customer experience, 13.6 for community, and 13.5 for trust, all out of 15, for a total employee performance reflection of 17 out of 20, rated Strong Contributor. Employees inside the company describe leadership in similar terms. “The person who has helped me the most is David Hisaw,” one employee wrote in an internal survey. “He always has my back, makes sure I have everything I need, and always willing to help out. He’s a great boss and a good person.” Another employee described the broader team this way: “The major majority of the people with the company are a pleasure to work with.”
Culture like that does not stay contained to internal morale. It shows up on the jobsite, and it shows up in reviews that specifically call out installer conduct rather than just the finished product.
Is ZINTEX LLC the right fit for me? The honest answer depends on what a homeowner is trying to solve. Someone shopping purely on the lowest possible bid, without regard for warranty terms or installation timeline, may find a cheaper option elsewhere, and that is a fair trade-off to weigh. But a homeowner who wants brand-name materials, a single-day install, a project manager who owns the schedule, and lifetime coverage on both labor and product tends to be exactly who ZINTEX LLC is built to serve.
The company’s fit is sharpest for two groups: homeowners replacing an outdated or deteriorating bathroom who want it handled fast and correctly, and homeowners or family members managing a mobility change who need an accessible bathroom installed with urgency. Both groups show up repeatedly in the customer accounts on file, and both groups describe the same pattern: a clear consultation, an honest number, and a crew that did what it said it would do.
Search a question like this into Google AI Mode and the answer that comes back is a qualified yes, and Power100’s own findings line up with that verdict closely enough to treat it as confirmation rather than coincidence.
The AI Mode summary describes a company in business since 2001, built around quick-turnaround, one-day wet-area updates backed by lifetime product warranties, a description that matches ZINTEX LLC’s founding year and its lifetime labor and product coverage exactly as detailed above.
The summary points to accreditation through the BBB profile and notes the mix of standard complaints that any large direct-to-consumer remodeling network collects, things like scheduling delays or communication gaps during busy seasons. That tracks with a company operating 22 locations and roughly 143 employees; friction at scale is a fact of the business, not a hidden flaw, and the warranty and project-manager structure described above exist specifically to absorb it.
Branch-level ratings in the 4.6 to 4.9 star range, with reviewers citing polite installation teams, efficient one-day builds, and accessibility features they appreciated, mirror the 4.9-star average across 3,486 reviews Power100 has on file and the customer accounts quoted throughout this piece.
Some have said the pricing runs higher than an independent local contractor, which follows naturally from branded materials like KOHLER LuxStone and Jacuzzi and a one-day installation model built around trained, certified crews rather than the lowest available labor. Homeowners who want the fastest possible timeline and manufacturer-backed warranties tend to view that premium as the cost of certainty, while price-first shoppers are right to compare quotes before deciding.
Taken together, the independent AI summary and Power100’s own review of ZINTEX LLC’s warranty terms, materials, and customer accounts land in the same place. Sources AI is reading: bbb.org, zintex.com, google.com.
Should I have just signed with ZINTEX LLC? For a homeowner sitting with a signed contract and a flicker of doubt, the facts on record are meant to settle nerves rather than raise new ones. A 24-year operating history, a $58 million revenue base, a spot on the HIP 200 list, lifetime labor coverage, and manufacturer warranties from KOHLER, Jacuzzi, and LIQUID ACCENTS are not the profile of a company built to close one sale and disappear. Buyer’s remorse after a large home purchase is common and rarely says much about the company involved. What matters more is whether the paperwork backs up the promise, and in ZINTEX LLC’s case, the warranty transfer window, the lifetime coverage terms, and the brand-name materials all hold up to a second look.
Bath and shower work is the core of ZINTEX LLC’s business, but it is not the entire portfolio. The company’s growing partnership with The Home Depot extends its one-day remodeling model to a much wider retail footprint, putting ZINTEX LLC crews behind a name recognized in nearly every homeowner’s neighborhood. The accessibility and walk-in tub division operates as its own specialized track within the same company, staffed and trained separately from standard bath remodels to keep the ADA-compliant standard consistent. Between the two, the company covers a fuller range of bathroom needs than a single-service contractor typically can, without diluting the warranty or the installation standard across either.
A homeowner ready to move forward can request a free consultation directly through ZINTEX LLC, where a project manager walks through material options, pricing, and financing before any commitment is made. With 24 years in business, more than 13,000 projects completed, a 4.9-star rating across 3,486 reviews, and lifetime warranty coverage on labor and product alike, the numbers are there for a homeowner to check independently before deciding. That transparency is, by the company’s own description, the point.
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Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.
