Measurable Outcomes of People-First Leadership

Andy’s authentic leadership approach has generated measurable outcomes that directly influenced his #4 national ranking. Under his guidance, Lindus Construction maintains an average employee retention rate of approximately 13 years, significantly exceeding industry standards.

“We really don’t lose people, and we’ve been able to increase not only our revenue, but more importantly, our past customer repeat business, which has been our secret sauce,” Andy explained during our recorded visit.

Lindus Construction generates roughly 70% of its revenue from past customers and referrals, performance that stands out in an industry where customer acquisition costs continue to rise. With a focus on “First Time Quality” and treating employees like family, Andy has transformed the family business into a thriving enterprise serving homeowners across Minneapolis/St. Paul, Minnesota, and western Wisconsin.

Power100 Featured Interview: Leadership That Puts People First

This announcement is part of Power100’s national campaign spotlighting top leaders and companies through an in-depth featured interview series with Power100 CEO Greg Cummings. In the Featured Interview with Andy Lindus, Greg explores how the Lindus team built one of the strongest cultures in exterior remodeling while scaling revenue, technology, and community impact.

Power100 also developed a comprehensive written profile of Andy’s journey and leadership philosophy. In that profile and throughout the interview, Andy shares how focusing on people, not short-term profit, has guided every major decision in the business. That quiet consistency is a key reason Lindus Construction holds a top leadership position in the national rankings.

Culture That Feels Like Family

Lindus Construction’s culture is built on mentorship, stability, and opportunity, which has led to exceptional employee retention and a deep bench of long-tenured leaders. Many team members describe Lindus Construction as “family,” pointing to leaders who invest in training, answer questions, and support new employees until they master their craft.

“Lindus Construction is family.” — Tim, Installer (Executive Interview with Tim)
“At Lindus Construction, you are always surrounded by good people.” — Joe, LeafGuard Installer (Executive Interview with Joe)
“No matter what industry you are in, you have to find a company that aligns with your values.” — Andy, Roofing Supervisor (Executive Interview with Andy — Roofing Supervisor)

From the field to the office, leaders emphasize that success starts with values alignment and genuine care for each person on the team.

Strategic Investment Through Annual Employee Celebration

Lindus Construction’s recent annual companywide celebration exemplifies the strategic leadership qualities Power100’s algorithm consistently identifies in top-performing organizations. The event represented an investment of more than $20,000 in employee recognition, team building, and community awareness initiatives.

“This celebration is a reflection of who we are as a company,” said Andy Lindus. “At Lindus Construction, our success is built on teamwork, integrity, and a shared commitment to excellence. Taking time to come together outside of daily work allows us to recognize the people behind the projects—the individuals who uphold our reputation for quality and service. It’s a reminder that our strength lies in our people and the relationships we’ve built with one another.”

The celebration included welcoming new employees to the Lindus Construction family, publicly sharing and reading recent 5-star customer reviews to reinforce excellence standards, and highlighting team members celebrating significant work anniversaries. This multi-faceted recognition approach demonstrates a sophisticated understanding of how public acknowledgment drives performance and engagement.

The strategic investment extended beyond recognition to include a catered BBQ meal and a competitive bean bag tournament designed to foster cross-departmental relationships and break down operational silos. Each team member received a Breast Cancer Awareness t-shirt, reflecting the company’s commitment to community causes, along with individual prizes recognizing their specific contributions to organizational success.

Breaking Down Departmental Silos Through Strategic Team Building

One of the event’s most strategically sophisticated elements involved deliberately encouraging employees to connect with colleagues from different departments—a direct response to one of the most common operational challenges in the industry. General Manager Rick Lindus challenged attendees to engage with team members they had not previously met, with the day concluding in a structured recap session where employees shared insights from these new connections.

“These events are an investment in our culture and a way to bring our team together beyond the day-to-day work,” explained Bridget Cramer, Director of Marketing at Lindus Construction. “They create opportunities for employees to connect with colleagues from other departments that they may not normally interact with. That kind of interaction fosters understanding across departments and strengthens the sense of unity that defines our company. It’s part of the reason our employee retention rate averages approximately 13 years.”

In her Executive Interview, Bridget explains how a family-first culture makes her marketing work more authentic and effective: “Family is everything. We care and champion our employees as the best in the country.”

By systematically creating opportunities for cross-departmental interaction, Lindus Construction builds the communication networks and interpersonal trust essential for a high-performing organization, addressing a widespread industry issue where departments often operate in silos.

Recognition as a Strategic Catalyst for Performance Excellence

The public recognition of individual and team achievements during the celebration served multiple strategic purposes. Reading customer reviews aloud helped employees see the direct impact of their work on homeowner satisfaction, strengthening the link between individual contributions and customer outcomes.

“Recognizing great work publicly reinforces what we value most—exceptional craftsmanship, customer satisfaction, and loyalty,” noted Andy Lindus. “Reading customer feedback aloud helps everyone see the direct impact their work has on homeowners. Celebrating anniversaries and achievements in front of peers reminds employees that their dedication and consistency are valued and appreciated. Both forms of recognition inspire continued excellence and show every team member that their contributions matter.”

“Investing in your people will always yield a return,” Andy emphasized. “Recognition events are not expenses—they’re opportunities to strengthen engagement and loyalty. Over the years, we’ve seen that when employees feel appreciated and part of something larger than themselves, they stay longer, work harder, and take greater pride in their craftsmanship. That commitment translates directly into customer satisfaction, referrals, and repeat business—one of the reasons we have some of the highest referral and repeat business rates in the industry.”

Customer Experience: No Pressure, High Care

As part of Power100’s due diligence process, the team conducted in-home customer interviews to validate culture and performance from the homeowner’s perspective. These interviews, now available as a series of Lindus Construction Customer Interviews, revealed consistent themes of care, clear communication, and attention to detail.

“I never felt pressured to make a decision.” — Terri Harvath
“The attention to detail of the Lindus team was top-notch.” — Terri Harvath
“They were great. They showed up quickly and helped us.” — Toni Klein
“Lindus Construction did a great job. They were very careful and on schedule.” — Bev Schwalbach

These conversations show a simple pattern: Lindus Construction treats each homeowner like a long-term relationship, not a one-time transaction, aligning directly with the company’s exceptionally high percentage of repeat and referral business.

ContractorFlow: Technology Built by Contractors, for Contractors

While the company’s roots go back more than four decades, Lindus Construction is also a technology leader through its proprietary CRM and operations platform, ContractorFlow, recognized as a Power100 Preferred Partner. Built by contractors for contractors, ContractorFlow helps Lindus manage leads, appointments, communication, production, and analytics from one integrated system.

“The reason why most CRMs fail is because they don’t have contractors running them.” — Andy Lindus
“By 2026, you’ll see just how much communication can become automated.” — Andy Lindus

Key leaders across Lindus and ContractorFlow explain how this technology transforms the customer and employee experience:

• Owner Adam Lindus shares how ContractorFlow and the Lindus playbook help other contractors grow smarter, not just faster, in his Executive Interview with Adam Lindus.
• Alexis Leavens, Senior Sales Scheduler, explains how ContractorFlow helps her quickly understand each homeowner’s needs and match them with the right salesperson in the Executive Interview with Alexis Leavens.
• Jennifer Rems (Scrum Master), Lindsay Van Keuren (COO), and Kira Chesak (Director of Customer Success) walk through what to expect from ContractorFlow this year in their Executive Interview, detailing how automation and analytics improve communication and decision-making.
• Josh Chladek, Windows and Siding Field Manager, shows how ContractorFlow supports Lindus’ non-negotiable quality standards in his Executive Interview with Josh Chladek, noting, “We do a quality inspection on every installation.”

Out of 2,200 exterior home remodeling partners, ContractorFlow is the #1 rated industry partner for streamlining CRM and sales operations according to Power100’s PowerConfidence rating, with top scores in analytics, operational efficiency, and innovation.

Executive Voices: Growth, Mentorship & the Future of Trades

Power100’s Lindus Construction Executive Interview series, available through the Power100 YouTube channel and Lindus Construction’s social platforms, captures dozens of voices across the organization. Each leader reinforces the same message: this is a place where people can build real careers in the trades.

Highlights include:

• Bridget Cramer, Director of Marketing: In her Executive Interview, Bridget explains how a family-first culture makes her marketing work more authentic and effective.
• Brock, Lead Carpenter: In his Executive Interview, Brock shares how experienced team members help new employees on the job so they can grow quickly and safely.
• Cory, Decking & Remodeling Manager: In Cory’s Executive Interview, he speaks directly to people who are on the fence about making a change, saying, “If you want support, you want people to stand behind you, teach you, and make you better. That’s what they do at Lindus Construction.”
• Chad, Decking Foreman: In his Executive Interview, Chad shares what he loves about Lindus and the future of decking.
• Logan, Deck Installer Technician: Logan’s Executive Interview focuses on growth mindset, emphasizing the importance of asking questions and being willing to grow.
• Noah Lindus, IT Manager (Third Generation): In the Executive Interview with Noah Lindus, Noah explains why he joined the family business and how technology is shaping the future of Lindus.
• Rick Lindus, General Manager: Rick’s Executive Interview highlights how strong culture and customer experience work together to make Lindus a great company.
• Rob Johnson, LeafGuard Field Manager: In his Executive Interview, Rob walks through his recent projects and how the team delivers consistent results.
• Travis Gibson, VP of Sales: Travis’s Executive Interview explains how technology and data have transformed the sales process and customer journey.
• Jim, Technician: Jim’s Executive Interview returns to the same theme: Lindus Construction is a family-oriented company where people enjoy coming to work.

This mix of executive, manager, and field voices shows that culture at Lindus is not a slogan—it is lived daily on jobsites, in the office, and in every interaction with homeowners.