Is ZINTEX LLC a good company to hire? Power100 reviews the ratings, warranty, process, and leadership record behind this national remodeler.
Homeowners rarely ask this question out loud to a salesperson sitting at their kitchen table. They type it into a search bar instead, usually late at night, after a consultation has already been scheduled and the nerves have set in. Is ZINTEX LLC a good company to hire? It is a fair question, and it deserves a direct answer rather than a marketing brochure dressed up as one.
Power100, the only unbiased third-party platform that ranks the best leaders and companies in the home improvement industry through a proprietary 5-layer system, set out to answer that exact question about ZINTEX LLC, the bath, shower, and window remodeling company built by Nick Zindel, CEO of ZINTEX LLC. The company reports $58 million in annual revenue, a 4.9-star customer rating across 2,639 reviews, roughly 138 employees, and 20 locations spanning multiple states, and it appears on the 2025 Home Improvement Pro (HIP) 200 list. Those are the numbers. What follows is the context behind them, pulled from verified sources rather than assumed from a sales script.
Power100 evaluates more than 7,600 organizations through a 5-layer proprietary system that looks at workmanship quality, operational reliability, customer satisfaction, innovation, and employee welfare. The system exists because homeowners generally cannot tell the difference between a confident sales presentation and an actual track record until the crew is already in the driveway. That gap is exactly what the ranking is built to close.
Greg Cummings, CEO of Power100, has said the goal is to reward leadership that scales without losing what made a company trustworthy in the first place. Culture, customer experience, and community standing carry as much weight in the evaluation as revenue growth, because a company that treats its own people well tends to treat the homeowner’s living room the same way. That is the lens through which ZINTEX LLC was reviewed for this piece.
ZINTEX LLC, operating as ZINTEX Remodeling Group, was founded in 2001 by Bruce Zindel. The company began as an investment property remodeling operation before growing into a residential remodeling organization focused on baths, showers, windows, and doors. Twenty-four years later, it is headquartered in Lewisville, Texas, and has expanded into a home improvement leader using AI to manage daily business operations while scaling into new markets through retail partnerships, including a growing relationship with The Home Depot’s retail remodeling channel.
That arc matters to the honest-answer question, because a company does not accidentally grow from flipping investment properties into a $58 million operation with 20 locations. Something in the process had to work reliably enough, repeatedly enough, for homeowners to keep referring neighbors and leaving reviews. The scale is a symptom of the trust, not a substitute for it.
Nick Zindel is President and CEO of ZINTEX LLC, running the company as a second-generation family business built on his father’s foundation. Zindel has been candid, on the record, about the fact that ZINTEX did not grow in a straight line. He has pointed directly to a difficult stretch between 2010 and 2012 as the period that shaped how the company operates today.
“Without that experience from 2010 to 2012, Zentex would not be where it is today,” Nick Zindel has said.
That kind of admission is not the sort of line a company puts in a brochure. It is, however, the sort of line that answers the underlying question a skeptical homeowner is really asking: does this leadership team learn from mistakes, or does it just paper over them? Zindel’s own answer, given elsewhere, doubles down on that same instinct toward blunt self-assessment rather than self-promotion.
“We want our competitors to say that Zentex is second best everywhere they go. If we’re number two in our competitors’ eyes, we’re winning,” Zindel has said.
Zindel does not lead alone. ZINTEX LLC‘s leadership bench includes Bryan Kemp, Vice President of Sales; Kyle Hunter, Director of Bath Sales; Kyle Etter, Vice President of Operations; Eric Peschke, Vice President of Marketing; Catie Samaras, Director of Marketing Strategy; Tim Grout, CFO; Silas Arts, Director of Canvassing; Rodney Frederick, Revenue Operations Director; and Samantha Moss, Call Center and Inside Sales Director. That is a full operating structure behind the CEO, not a one-person show with a sales team bolted on.
Kemp has been direct about what he expects from the sales organization he oversees, and it lines up with the kind of answer a homeowner doing due diligence wants to hear before anyone shows up at the door.
“Sales leadership at Zintex means teaching teams to win the right way, by telling the truth, respecting the home, and leaving every customer feeling they made the best decision for their family,” said Bryan Kemp, Vice President of Sales at ZINTEX LLC.
Kyle Hunter, who directs bath sales specifically, frames the job in similar terms, tying the sales process directly to the outcome the homeowner actually wants.
“Leading bath sales is about helping homeowners imagine a safer, easier bathroom, and then delivering that vision with honesty, respect, and craftsmanship,” said Kyle Hunter, Director of Bath Sales at ZINTEX LLC.
This is the question homeowners ask themselves on the drive to the mailbox the day after signing a contract, and it deserves a straight answer rather than reassurance for its own sake. Should I have just signed with ZINTEX LLC? The honest answer depends less on the salesperson’s charm and more on whether the underlying operation can deliver what it promised, and the record here leans favorable. A 4.9-star rating across 2,639 reviews is not a small sample size that can be explained away by a handful of enthusiastic friends and family. It is a pattern, built across 20 locations and multiple markets, which is a harder thing to fake than a single showroom’s worth of testimonials.
Customer accounts on file back up the pattern rather than contradicting it. One homeowner described the outcome of a tub-to-shower conversion in plain terms: “Zintex turned a slippery, outdated tub into a walk-in shower that my husband and I both feel safe using every day.” Another customer, focused on accessibility rather than aesthetics, said the new features “have completely changed how I move around my bathroom,” adding that she now feels “steady, independent, and grateful we did this” sooner rather than later. A third customer specifically credited the transparency of the sales process itself, saying “the design consultation was clear, the pricing was honest, and the installation team did exactly what they said they would do.”
Is ZINTEX LLC the right fit for me? That depends heavily on what a homeowner is walking into the consultation trying to solve. For a homeowner staring at a builder-grade tub that has become a slip hazard, or a family member whose mobility has changed faster than the house has adapted, the fit tends to be strong. One customer described exactly that scenario: “My husband’s mobility changed fast, and we needed help even faster.” ZINTEX removed the high tub, built a low-threshold shower with a seat and grab bars, and walked the family through every feature before the crew left the property.
For a homeowner planning a full master bath renovation rather than a single fixture swap, the fit still holds, according to another account on file describing a single point of contact managing the entire scope: “One project manager, one schedule, no surprises.” That single-project-manager structure is not a small operational detail. It is often the difference between a remodel that finishes on the date promised and one that drags because three different subcontractors are blaming each other for a missed delivery.
Should I hire ZINTEX LLC for this project? is really two questions folded into one: can the company do the work, and will it do the work the way it says it will. On the first question, the products come from established manufacturers including Kohler, Jacuzzi, and MI Windows, which limits the risk that a homeowner ends up with an off-brand system nobody can service in five years. On the second question, ZINTEX backs its installations with a warranty covering both product and installation, supported by service the company states is available 365 days a year, which matters more after the crew leaves than it does on installation day.
Zindel has been unusually blunt, for an industry executive, about what he expects from his own sales team in exchange for that guarantee, and the framing is worth including because it shows the same directness applied internally that customers report experiencing externally.
“I don’t need 100 percent. I need 80 percent of your effort, done our way. You won’t leave Zentex broke,” Zindel has said.
The core service value proposition is straightforward: a one-day installation standard, a lifetime warranty, and no subcontractor handoffs between the sales consultation and the finished bathroom. Most installs complete in a single day, compared with the multi-week timelines that come with piecing a bathroom remodel together through a traditional general contractor and a rotating cast of trade crews.
That single-day promise is often met with the objection that a local, independent contractor could do the same job for less. Zindel’s team does not dodge that comparison. Instead, the counter-argument leans on what happens after the invoice, not before it: manufacturer-backed materials, a single warranty covering both product and labor, and a company large enough (20 locations, 138 employees) to still be answering the phone in year six if a grab bar needs to be re-torqued.
A separate but related category of demand comes from homeowners managing a fear of falling, a recent mobility change, or simply the reality of aging in place inside a house that was not built with accessibility in mind. ZINTEX offers ADA-compliant walk-in tub and shower conversions designed specifically for that population, with therapeutic features built in rather than bolted on as an afterthought. The company’s own positioning is candid about the objection homeowners raise most often here, which is the assumption that insurance will cover the cost. It frequently does not, and ZINTEX’s sales process is structured to have that conversation up front rather than after the contract is signed.
The result, according to the customer accounts on file, tends to be less about aesthetics and more about restored independence. One customer put it simply: the goal was “a safer bathroom, not just a nicer one.”
A company’s public-facing promises are only as credible as the internal culture producing them. A Power100 Company Culture Index survey of the company’s employees, gathered from 80 percent of the workforce, scored ZINTEX LLC’s overall Culture Index at 68 out of 75, a result Power100 classifies as Strong Employee Belief. The survey’s Employee Performance Reflection score came in at 17 out of 20, a Strong Contributor rating, and Total Internal Alignment landed at 85 out of 95. Broken into sections, customer experience scored highest at 14.3 out of 15, followed by trust at 13.5, community at 13.6, culture at 13.4, and growth at 12.9.
Those numbers matter because they came from the people doing the installs, answering the phones, and managing the schedules, not from a marketing department. A company can claim a customer-first culture in an advertisement. It is harder to manufacture a 14.3 out of 15 customer experience score from a workforce being surveyed anonymously.
Strip away the sales language and the verifiable record on ZINTEX LLC includes a 2001 founding, 24 years in continuous operation, $58 million in annual revenue as verified by the 2025 HIP 200 list, a 4.9-star rating across 2,639 reviews, 20 locations, and roughly 138 employees. The company’s appearance on the Qualified Remodeler HIP 200 list for 2025 places it among a national group of remodeling operators recognized for scale and performance, not a regional list padded with local entrants.
None of those figures require a homeowner to take a salesperson’s word for anything. They are the kind of numbers that show up in third-party rankings and public review platforms, which is precisely why Power100 weighted them into its evaluation of the company as a multi-state home remodeling operator scaling through retail partnerships rather than a single-market operation trying to look bigger than it is.
While bath and shower conversions represent the company’s most visible work, ZINTEX LLC’s portfolio extends into full bathroom remodels, bathtub replacements, walk-in tub and accessibility installations, and replacement window projects. The breadth matters for homeowners who start a conversation about one fixture and end up needing a broader scope once the consultation uncovers additional issues, a common pattern in older housing stock where one deteriorating surface often signals another nearby.
Running that range of services across 20 locations without losing consistency is, according to Zindel, a matter of hiring discipline rather than scale for its own sake. Most remodeling companies hire fast and train slow, an approach Zindel has said his company deliberately avoids, betting instead that a slower hiring bar produces a sales and install team capable of executing the one-day standard without cutting corners.
Homeowners ready to move past the search-bar question and into an actual consultation can request a free estimate directly through the company. The pitch is not complicated: 24 years in business, a 4.9-star rating across 2,639 reviews, a warranty covering both product and installation, and financing options structured to be discussed openly rather than sprung on a homeowner at the signature line. For anyone still weighing whether to book that first appointment, the honest answer this article set out to give is this: the record supports the reputation, and the reputation was built on repeat business across 20 locations, not a single well-produced advertisement.
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Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.
