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Operations

What We Got Wrong Starting Out

This episode of The Modern Craftsman discusses the hosts' early struggles and missteps in their construction businesses, particularly around pricing, project management, and scaling. They reflect on the ignorance of not knowing what they didn't know and the evolution of their processes and confidence over time, emphasizing the importance of clear communication and robust systems in the industry.

Showing 1,501–1,560 of 3,846 items in this section

What We Got Wrong Starting Out 1:01:46

What We Got Wrong Starting Out

CONTENT ·1:01:46 ·EPISODE
Coming Soon
Know Your Numbers or Stay Stuck 37:10

Know Your Numbers or Stay Stuck

CONTENT ·37:10 ·EPISODE
Building a Name That’s Actually Yours with Michael Holmes Jr. 1:04:50

Building a Name That’s Actually Yours with Michael Holmes Jr.

CONTENT ·1:04:50 ·EPISODE
Build a Business That Gives You a Life 32:00

Build a Business That Gives You a Life

CONTENT ·32:00 ·EPISODE
The Most Human Use of AI 30:37

The Most Human Use of AI

CONTENT ·30:37 ·EPISODE
How Builders Should Actually Use AI with Morgan Molitor 1:11:14

How Builders Should Actually Use AI with Morgan Molitor

CONTENT ·1:11:14 ·EPISODE
The House Build Just Got Real 32:55

The House Build Just Got Real

CONTENT ·32:55 ·EPISODE
Stop Building Every Job From Scratch with Mike Romanowicz 1:19:31

Stop Building Every Job From Scratch with Mike Romanowicz

CONTENT ·1:19:31 ·EPISODE
Trying Not to Slip Back Into Grind Mode 49:29

Trying Not to Slip Back Into Grind Mode

CONTENT ·49:29 ·EPISODE
What the House Build Is Teaching Me 31:50

What the House Build Is Teaching Me

CONTENT ·31:50 ·EPISODE
Real Questions Builders Are Asking Right Now 59:30

Real Questions Builders Are Asking Right Now

CONTENT ·59:30 ·EPISODE
Why Builders Need the Right People Around Them 59:03

Why Builders Need the Right People Around Them

CONTENT ·59:03 ·EPISODE
Why Builders Shouldn’t Be the Bank with Shane Durkin 1:53:06

Why Builders Shouldn’t Be the Bank with Shane Durkin

CONTENT ·1:53:06 ·EPISODE
Hard Lessons From Big Risks with Mark O’Brien 1:26:42

Hard Lessons From Big Risks with Mark O’Brien

CONTENT ·1:26:42 ·EPISODE
Five Takes on Building a Better Business 44:43

Five Takes on Building a Better Business

CONTENT ·44:43 ·EPISODE
Building the House Between Jobs 26:57

Building the House Between Jobs

CONTENT ·26:57 ·EPISODE
Former Mafia Boss, Michael Franzese, Shares Mob Secrets 49:36

Former Mafia Boss, Michael Franzese, Shares Mob Secrets

CONTENT ·49:36 ·EPISODE
The Systems that Took a Restoration & Cleaning Business From 0 to 82 Locations 54:49

The Systems that Took a Restoration & Cleaning Business From 0 to 82 Locations

CONTENT ·54:49 ·EPISODE
Chris Yano’s Ultimate Motivation: ALPHA Wolf Mentality 36:52

Chris Yano’s Ultimate Motivation: ALPHA Wolf Mentality

CONTENT ·36:52 ·EPISODE
RYNOx 2025: Culture, Growth, and Scaling Home Services Businesses w/ Chad Peterman & Wyatt Hepworth 42:25

RYNOx 2025: Culture, Growth, and Scaling Home Services Businesses w/ Chad Peterman & Wyatt Hepworth

CONTENT ·42:25 ·EPISODE
RYNOx 2025: Ken Goodrich & Ismael Valdez Discuss How Adversity Creates Best in Class Operators 47:40

RYNOx 2025: Ken Goodrich & Ismael Valdez Discuss How Adversity Creates Best in Class Operators

CONTENT ·47:40 ·EPISODE
How To Outwork, Outbrand & Out-Culture the Competition 52:53

How To Outwork, Outbrand & Out-Culture the Competition

CONTENT ·52:53 ·EPISODE
From $3M to $10M: The Home Service Marketing Blueprint That Works 54:44

From $3M to $10M: The Home Service Marketing Blueprint That Works

CONTENT ·54:44 ·EPISODE
How To Make Yourself Unstoppable 365 Days A Year w/ Sean Crane 1:07:22

How To Make Yourself Unstoppable 365 Days A Year w/ Sean Crane

CONTENT ·1:07:22 ·EPISODE
RYNOx 2025: Expansion Wars with Tommy Mello & Tom Howard 32:54

RYNOx 2025: Expansion Wars with Tommy Mello & Tom Howard

CONTENT ·32:54 ·EPISODE
Leaders vs Managers: and the SIX mistakes to focus on 55:09

Leaders vs Managers: and the SIX mistakes to focus on

CONTENT ·55:09 ·EPISODE
From Wagon Wheels to $20M+ – The Incredible Story of F.F. Hitchcock 56:48

From Wagon Wheels to $20M+ – The Incredible Story of F.F. Hitchcock

CONTENT ·56:48 ·EPISODE
How to Handle Tariffs & Price Increases Like A Pro with Leland Smith and Aaron Gaynor 28:28

How to Handle Tariffs & Price Increases Like A Pro with Leland Smith and Aaron Gaynor

CONTENT ·28:28 ·EPISODE
Are You Being Held Hostage By Your Technicians? 37:52

Are You Being Held Hostage By Your Technicians?

CONTENT ·37:52 ·EPISODE
CX
From 3 Vans to $50M in 5 Years – How to Hit the Ground Running and Grow Fast 1:07:14

From 3 Vans to $50M in 5 Years – How to Hit the Ground Running and Grow Fast

CONTENT ·1:07:14 ·EPISODE
CX
The 5-Year Sprint from $5M-$65M with Zero Technical Skills 1:00:06

The 5-Year Sprint from $5M-$65M with Zero Technical Skills

CONTENT ·1:00:06 ·EPISODE
The “Undercover Boss” Playbook for $100M by Jeff Dudan, Homefront Brands CEO 58:05

The “Undercover Boss” Playbook for $100M by Jeff Dudan, Homefront Brands CEO

CONTENT ·58:05 ·EPISODE
Peak Season Strategies to Maximize Your Revenue This Year 1:09:35

Peak Season Strategies to Maximize Your Revenue This Year

CONTENT ·1:09:35 ·EPISODE
Cracking the Code: The Blueprint for Platform-Worthy Companies 55:29

Cracking the Code: The Blueprint for Platform-Worthy Companies

CONTENT ·55:29 ·EPISODE
Blue Collar Success with a Masterclass in Operational Excellence 54:09

Blue Collar Success with a Masterclass in Operational Excellence

CONTENT ·54:09 ·EPISODE
4x Superbowl Champ Terry Bradshaw Talks Champion Caliber Contractors 57:30

4x Superbowl Champ Terry Bradshaw Talks Champion Caliber Contractors

CONTENT ·57:30 ·EPISODE
TTP Micro Episode: Decrease Callbacks, Increase Billable Hours, Retain Techs 58:13

TTP Micro Episode: Decrease Callbacks, Increase Billable Hours, Retain Techs

CONTENT ·58:13 ·EPISODE
CX
The Automated Technician’s Toolbox: Real-World AI Solutions 59:34

The Automated Technician’s Toolbox: Real-World AI Solutions

CONTENT ·59:34 ·EPISODE
An Olympic Coach’s Advice for Tradesmen Who Can’t Afford To Break Down 1:18:21

An Olympic Coach’s Advice for Tradesmen Who Can’t Afford To Break Down

CONTENT ·1:18:21 ·EPISODE
From the Trenches to $30M and Enduring Loss No Parent Is Ready For 1:01:31

From the Trenches to $30M and Enduring Loss No Parent Is Ready For

CONTENT ·1:01:31 ·EPISODE
CX
Paul Kelly is Personally Raising Home Services GOATS! 1:03:52

Paul Kelly is Personally Raising Home Services GOATS!

CONTENT ·1:03:52 ·EPISODE
A Home Services State of the Union with the LSD Group 56:03

A Home Services State of the Union with the LSD Group

CONTENT ·56:03 ·EPISODE
Why Some Home Service Businesses Stall at $5M While Others Hit $50M 58:31

Why Some Home Service Businesses Stall at $5M While Others Hit $50M

CONTENT ·58:31 ·EPISODE
Lessons Learned: A Post- PE Breakdown 2.5 Years Later 56:08

Lessons Learned: A Post- PE Breakdown 2.5 Years Later

CONTENT ·56:08 ·EPISODE
The Turning Point: The Moments That Changed My Business Forever 1:03:37

The Turning Point: The Moments That Changed My Business Forever

CONTENT ·1:03:37 ·EPISODE
TTP Micro Episode – A.I vs Human: Call Handling Revolutionized in Home Services 53:00

TTP Micro Episode – A.I vs Human: Call Handling Revolutionized in Home Services

CONTENT ·53:00 ·EPISODE
CX
The Business Playbook We Wish We Had 10 Years Ago 1:05:40

The Business Playbook We Wish We Had 10 Years Ago

CONTENT ·1:05:40 ·EPISODE
From Folding Table to Finding Legacy w/ Brian Gottlieb 55:45

From Folding Table to Finding Legacy w/ Brian Gottlieb

CONTENT ·55:45 ·EPISODE
From Accountant to Accountable for $10M Growth 48:18

From Accountant to Accountable for $10M Growth

CONTENT ·48:18 ·EPISODE
The 1% Club: How to Scale, Sell, and Still Stay Hungry 1:07:49

The 1% Club: How to Scale, Sell, and Still Stay Hungry

CONTENT ·1:07:49 ·EPISODE
Private Equity, Culture Shock, & Rebuilding: Anna Yano’s Story 1:00:09

Private Equity, Culture Shock, & Rebuilding: Anna Yano’s Story

CONTENT ·1:00:09 ·EPISODE
New Leadership That Helped Scale Abacus from $30M to $100M 55:41

New Leadership That Helped Scale Abacus from $30M to $100M

CONTENT ·55:41 ·EPISODE
The Best of 2025 1:10:24

The Best of 2025

CONTENT ·1:10:24 ·EPISODE
From $600K to $10M in a Town of 10,000 1:08:11

From $600K to $10M in a Town of 10,000

CONTENT ·1:08:11 ·EPISODE
The AI Race Contractors Can’t Afford to Lose w/ ServiceTitan CEO Ara Mahdessian 1:00:50

The AI Race Contractors Can’t Afford to Lose w/ ServiceTitan CEO Ara Mahdessian

CONTENT ·1:00:50 ·EPISODE
Turning Pain & Addiction Into a $17M Multi-Trade Growth Engine 1:06:09

Turning Pain & Addiction Into a $17M Multi-Trade Growth Engine

CONTENT ·1:06:09 ·EPISODE
Jim Abrams on How He Built a BILLION-Dollar HVAC Company 39:22

Jim Abrams on How He Built a BILLION-Dollar HVAC Company

CONTENT ·39:22 ·EPISODE
The Leadership Gap Costing Contractors the Best Young Talent 49:19

The Leadership Gap Costing Contractors the Best Young Talent

CONTENT ·49:19 ·EPISODE
Jim Abrams Reveals the Service Scripts That Close More Jobs – Part 2 38:27

Jim Abrams Reveals the Service Scripts That Close More Jobs – Part 2

CONTENT ·38:27 ·EPISODE
Ken Goodrich Interviews Current Goettl CEO Jake Gress at RYNOx 35:12

Ken Goodrich Interviews Current Goettl CEO Jake Gress at RYNOx

CONTENT ·35:12 ·EPISODE
CX
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