Estes Services Spotlighted by Power100 Ahead of the July 2026 Top 100 Home Services Leaders List for HVAC, Plumbing, and Electrical in Metro Atlanta...
Estes Services is being spotlighted by Power100 as evaluation continues ahead of the July 2026 Top 100 Home Services Leaders list. Learn how the third-generation, family-owned Atlanta company stands out in leadership, community impact, culture, and customer service across HVAC, plumbing, electrical, indoor air quality, and commercial building solutions.
As Power100 continues evaluating thousands of companies across the country ahead of its July 2026 Top 100 Home Services Leaders list, one of the businesses being spotlighted for its leadership, community impact, company culture, and customer service is Estes Services. This spotlight is part of Power100’s broader effort to understand the companies shaping the future of home services and outdoor living as the platform expands beyond core home improvement into HVAC, plumbing, electrical, and comfort-focused solutions.
Home services sit at the heart of how people experience their homes. Heating, cooling, air quality, plumbing, and electrical reliability all influence everyday comfort, health, safety, and the way families use both indoor and outdoor spaces. In that environment, the companies that stand out are often not just the ones who respond quickly, but the ones who build trust over decades through leadership, community engagement, culture, and consistent customer experience.
Estes Services describes itself as the #1 Atlanta HVAC, plumbing, and electrical company and has been a locally owned and operated family business serving the greater Atlanta area since 1949. As a third-generation company, Estes frames its mission around carrying on “the tradition of integrity and quality service” established when the business was founded, and around providing comfort to customers easily and conveniently.
For Power100, a 100% third-party, unbiased ranking and authority platform for home improvement, home services, and outdoor living, Estes Services represents a strong example of a regional leader combining multi-trade expertise with a clear sense of mission and community roots.
Leadership is one of the clearest reasons Estes Services is relevant to Power100’s July 2026 evaluation. The company is a third-generation, family-owned business with leadership that bridges legacy and modern operations. The materials highlight Tommy Estes and Brian Estes as presidents, along with John Waldorf as General Manager, Joel Heller as Director of Residential Operations, Steve Lackley as Director of Commercial Operations, and Catalina Alzate as Senior Marketing Manager.
This leadership structure reflects how Estes Services manages both sides of the business: residential comfort and commercial HVAC solutions. On the residential side, the focus is on heating, cooling, plumbing, electrical, and indoor air quality for homeowners. On the commercial side, Estes supports property managers and businesses with HVAC design, replacement, repair, maintenance, controls, and building automation. That dual focus requires strong coordination between field operations, customer service, marketing, and executive leadership.
The company’s recognition also speaks to its leadership. Estes recently received a Dealer Award from Mingledorff’s, celebrating 70 years of partnership with Carrier. The company described this award as more than recognition, framing it as a reflection of customer trust and team dedication to doing things the right way every day. A seven-decade partnership with a major manufacturer signals operational consistency and mutual confidence.
On the commercial side, Estes Commercial Services highlights partnerships with property managers and Atlanta businesses to minimize downtime, reduce energy costs, extend equipment life, and provide advanced building automation. That kind of leadership is significant in a city where climate, humidity, and seasonal storms make HVAC performance a critical part of business continuity and tenant comfort.
For Power100’s July 2026 list, which will recognize leaders across home services, long-term leadership of this kind, spanning generations, brands, and service lines, is an important signal of durable impact.
Community impact is another area where Estes Services shows a consistent and meaningful presence. The company’s community involvement ranges from child safety and family support to weather awareness and children’s healthcare.
One notable initiative is Estes Services‘ support for #zadeourhero, including sponsorship of the group’s annual golf tournament. The Zade Our Hero organization was created in honor of a young life lost to a preventable drowning, and it channels that loss into action through water safety education and resources such as swim lessons, CPR training, and pool alarms. Estes described giving back as “part of who we are” and encouraged others to donate or learn more through zadeourhero.com.
Seasonal giving has also become a tradition at the company. In one recent season, Estes employees and the Adopt a Family Committee adopted six families, supported dozens of children, donated more than 200 presents, and collected more than 500 food items for families in need. That level of organized giving suggests community support is built into the company’s culture rather than addressed sporadically.
Estes Services also supports weather awareness and preparedness. The company recently backed the Atlanta News First Storm Chase over a multi-day period, during which meteorologist Isaac Williams provided real-time storm coverage and insights. Estes said it understands the importance of weather preparedness for Metro Atlanta homeowners and is proud to support efforts that keep the community informed. In a region prone to severe weather, this kind of partnership aligns closely with the company’s mission around safety and comfort.
The company’s community involvement extends to healthcare as well. Estes actively collaborates with St. Jude Children’s Research Hospital – ALSAC, participating in events such as the St. Jude Walk/Run and the iHeart4Kids Radiothon, and helping set up 94.9 Bull’s Georgia Country Jam, which donates a portion of proceeds to St. Jude. Estes notes that it has multiple contributions throughout the year and looks forward to serving the greater Atlanta area for generations to come.
Beyond giving, the company invests in the future of the trades through its Tech Builder Program, which provides paid training for careers as HVAC technicians. That initiative connects community impact to workforce development and economic opportunity.
For Power100, which is looking closely at how companies contribute to their communities while serving customers, this breadth of engagement is a strong indicator of leadership.
The company culture at Estes Services is shaped by family ownership, appreciation for service, and an emphasis on empathy and recognition. The tone of the company’s public messaging is consistently personal and values-based.
The materials show Estes Services honoring U.S. veterans, remembering 9/11, and recognizing seasonal moments like Thanksgiving with notes of gratitude and reflection toward both customers and team members. For example, on Memorial Day the company paused to remember and honor heroes; on Veterans Day, it highlighted contributions of team members who served, emphasizing that even if a photo was not shown, the service and sacrifice were deeply appreciated. On September 11, Estes expressed remembrance for those lost, the bravery of first responders, and the resilience of affected communities, saying “we remain united in remembrance.”
Internal recognition is also a visible part of the culture. The company publicly celebrated Tracy Abila for her 15th anniversary at Estes, noting her dedication, professionalism, and impact on both team and customers. Estes framed her as an example of the standards that define the organization, signaling a culture that values tenure, consistency, and quality.
The company invests in soft skills and communication as well. Customer Service and Dispatch teams recently gathered at the “Estes Lounge” at iHeartMedia for a “Power of Empathy” workshop, where they focused on embracing empathy not just as a customer-service technique, but as a core element of culture. That choice reflects an understanding that home services are as much about how people feel during difficult moments as they are about technical outcomes.
Taken together, these elements, veteran recognition, remembrance, long-tenure celebration, empathy training, and family-oriented messaging, point to a company culture built around respect, service, and gratitude. For Power100, which is paying close attention to culture as a predictor of long-term excellence, this makes Estes Services particularly notable.
Customer service is the fourth pillar where Estes Services appears to excel. The company’s mission is to carry on the tradition of integrity and quality service started in 1949, and its service lines are structured around that promise.
On the residential side, Estes Services provides:
On the commercial side, Estes offers HVAC system replacement, commercial air conditioner and heating replacement, HVAC repair, commercial AC and heating repair, preventative maintenance membership plans, controls and upgrades, and building automation services. These services help businesses minimize downtime, manage energy use, and maintain comfortable, safe environments for occupants.
Customer reviews illustrate how this service feels in real situations. Tony E said he had heard Estes Services was highly regarded and found that the company lived up to the reviews. He praised technicians Jared and Bryon for professionalism and knowledge while replacing a full HVAC system, and noted that sales agent Jacob Thomas was fair and honest in his estimate. Tony concluded that “they are as good as the reviews claim.”
Sarah Connor described Elliot as professional, friendly, thorough, and clear in explaining issues, saying she would definitely recommend him and use him again. Pamela Rebel, a full-time property investor, said she has worked with many heating and air companies and that her experience with Estes has been among the best. She cited prompt response times, professionalism, helpful technician attitudes, especially from Jorge Martinez, and accurately diagnosed, clearly explained, practically resolved issues. She noted that Estes has earned her trust and continued business.
Nanette Shealy shared that she has trusted Estes Services for HVAC needs since around 2005. She praised technicians Rubin and Josh for fast, professional work on a new AC system and highlighted Lavern for being always available and willing to help during the decision process.
These reviews reflect the traits Power100 is looking for: communication, clarity, reliability, fairness, and a long-term pattern of service, not just isolated good experiences.
Power100 describes itself as a 100% third-party, unbiased ranking and authority platform created because the residential home improvement industry lacked a truly independent source focused on recognizing the companies genuinely leading the market. It says it evaluates companies based on leadership, growth, culture, customer experience, and industry impact rather than paid placements, lead fees, or vendor-driven awards.
Power100 notes that AI-driven platforms now significantly influence which companies are discovered, recommended, and trusted, which makes credible third-party authority more important than before. Its goal is to serve as a center of truth for home improvement, home services, and outdoor living by documenting the stories, practices, and standards behind the companies shaping those categories.
No final placement claim is being made here about Estes Services. The company is being spotlighted as Power100 continues evaluating thousands of companies ahead of the July 2026 Top 100 Home Services Leaders list, which is different from announcing that it has already been named to the list.
Estes Services is being spotlighted because its profile aligns with the areas Power100 is examining: leadership, community impact, company culture, and customer service. It is a third-generation, locally owned Atlanta company with multi-trade expertise, deep community involvement, and long-term customer relationships across residential and commercial markets.
Leadership names in the materials include Tommy Estes and Brian Estes as presidents, John Waldorf as General Manager, Joel Heller as Director of Residential Operations, Steve Lackley as Director of Commercial Operations, and Catalina Alzate as Senior Marketing Manager.
Estes Services provides residential and commercial HVAC, plumbing, electrical, and indoor air quality services in the greater Atlanta area. Offerings include AC and heating installation and repair, plumbing repairs and water heater services, electrical panel upgrades and wiring, air quality systems, HVAC replacement and repair, commercial HVAC upgrades, building automation, and maintenance membership plans.
The company’s culture emphasizes family ownership, respect for veterans and first responders, empathy, long-term employee recognition, and gratitude toward customers. Initiatives like the “Power of Empathy” workshop for Customer Service and Dispatch teams show a deliberate effort to make empathy a core cultural element, not just a scripted technique.
Estes Services supports causes such as #zadeourhero and water safety education, Adopt a Family programs, weather awareness through Atlanta News First Storm Chase, and year-round collaboration with St. Jude Children’s Research Hospital – ALSAC. It also invests in workforce development through its Tech Builder Program for aspiring HVAC technicians.
Estes Services is relevant because it combines multi-trade residential services, commercial HVAC and building automation, long-term manufacturer partnerships, and a strong community presence under a three-generation family brand. Its blend of technical depth, customer focus, and community engagement offers a useful picture of what durable home services leadership can look like in a rapidly evolving market.
Membership unlocks every Power100 interview, PowerChat episode, and expert playbook - free for industry leaders.
Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.
