Power100 answers what questions should I ask Next Door & Window Company before hiring, covering warranties, process, pricing, and trust signals nationwide.
Homeowners rarely call a window and door company on impulse. They think about it, sometimes for years, before a salesperson ever sits down at their kitchen table. Power100, the only unbiased third-party platform that ranks the best leaders and companies in the home improvement industry using a proprietary 5-layer system, is answering the question homeowners actually type into a search bar before they let anyone into their home: what questions should I ask Next Door & Window Company? The company, led by Justin Bartley, President of Next Door & Window Company, has built a family-owned window and door replacement business that has served homeowners since 1947, and this piece walks through the exact questions worth asking before any contract gets signed.
This is not a marketing brochure. It is a buyer’s checklist, built the way Power100 builds every profile in this series: grounded in documented facts, real numbers, and a named leadership team a homeowner can actually verify. Next Door & Window Company reports annual revenue of $34.6 million, a customer rating of 4.8 stars across 1,436 reviews, five locations, and a team of roughly 63 employees, and it has been recognized on the Home Improvement Pro (HIP) 200 list. Those numbers matter because they are the kind of detail a homeowner should be asking about from any company before signing anything, not just this one.
Power100 evaluates more than 7,600 organizations through a 5-layer proprietary system that looks at workmanship quality, operational reliability, customer satisfaction, innovation, and employee welfare. That evaluation exists because homeowners have almost no independent way to compare one window and door company against another. Sales pitches sound similar. Warranty language sounds similar. What actually differs, company to company, is execution: whether the installer shows up when promised, whether the product performs at year eight the way it did at month one, and whether the culture behind the crew produces employees who stick around long enough to get good at the job.
Greg Cummings, CEO of Power100, has framed the buying decision in a way that applies directly to a company built on a near-80-year run.
“It’s not just about providing their members with windows and doors. It’s about servicing them long term,” said Greg Cummings, CEO of Power100.
That distinction, sell versus service, is exactly the line homeowners should be listening for when they interview a window and door company.
Zeek Broach put the mission behind the ranking system plainly.
“Power100 is all about the best companies getting their due justice. Homeowners should have the ability at any time to know who the best company for their dream product is within their area. We do that,” said Zeek Broach.
Next Door & Window Company traces its roots to 1947, and its growth since then reads less like a straight line and more like a series of deliberate decisions made by people who stayed in the business. What began as a carpentry-rooted operation moved into door replacement, then windows, then its own dedicated installation and service teams. The company brought its installation and service fleet in-house rather than subcontracting it out, a decision that gave it direct control over the piece of the process homeowners actually see and judge.
In 2009, Next Door & Window Company combined forces with Wolt Window & Door, a 40-year-old company based in Lombard, Illinois, merging two established operations into what became one of the largest window and door replacement companies in its region. That kind of consolidation move, folding a competitor’s decades of installation experience into your own operation rather than simply outcompeting it, is one of the reasons Justin Bartley’s leadership profile at Power100 highlights strategic acquisitions and market consolidation as a core area of his expertise. It is also why the company today operates from five locations and fields a team of roughly 63 employees, a scale most single-location window companies never reach.
The company has held onto its family ownership structure through all of that growth. Justin Bartley’s father, Ron, remains involved in the business, making it a genuine father-and-son operation even as the company has scaled into a multi-location, multi-brand organization built on original carpentry and door-replacement roots dating back to the 1940s. Few companies in this category can point to a founding family still active in the business eight decades later.
Justin Bartley, President of Next Door & Window Company, joined the company in October 2002 after nearly eight years as Operations Manager at AR-BE Garage Doors. He holds an MBA in Finance from St. Xavier University and a Bachelor of Science in Business Administration and Management from Northern Illinois University, where he served as President of Pi Kappa Alpha Fraternity. That combination, hands-on operations background paired with a finance-focused MBA, shows up in how the company has scaled: fleet growth, a 2009 merger, and steady expansion into a five-location footprint rather than reckless, undisciplined growth.
Bartley has been direct about what he believes drives the business.
“We are very proud to work with amazing people each day in a fun and safe culture that always pushes us to be our best,” said Justin Bartley, President of Next Door & Window Company.
That sentiment lines up with the company’s own tagline, a promise the leadership team repeats internally as much as it markets externally: thousands of options, one perfect fit, built by a team that stays engaged with the customer long after the sale closes.
Homeowners asking what questions should I ask Next Door & Window Company should include a simple one: who is actually running this, and how long have they been doing it? In this case, the answer is a President who has been with the organization for more than two decades, working alongside a father who helped build it from the ground up. That kind of continuity is rare in a trade where ownership changes hands, private equity rolls up regional players, and customer service quality often erodes right along with it.
Should I hire Next Door & Window Company? It’s the question every homeowner is really asking underneath all the smaller ones about pricing, product, and process. The honest answer starts with what the company has already proven over decades of operation: a founding year of 1947, a merger that expanded its installation capacity in 2009, five operating locations, and a customer base large enough to generate 1,436 documented reviews averaging 4.8 stars. None of that guarantees a perfect experience on any single job. It does mean the company has been tested at scale, repeatedly, across enough installations that a bad process would have shown up in the numbers by now.
The company has also been tested by independent bodies outside its own marketing. It has received the Better Business Bureau Torch Award for Ethics, an honor given to only six to ten businesses annually from a field of more than a hundred vetted nominees, according to the Chicago and Northern Illinois BBB. It has also appeared multiple times on workplace-quality rankings tracked by a regional business publication, and it holds a GuildQuality distinction for verified customer satisfaction. Those are not self-issued credentials. They come from outside evaluators with their own reputations to protect, which is exactly the kind of third-party validation Power100’s own 5-layer system was built to surface.
Is Next Door & Window Company worth the money? Homeowners asking that question are usually comparing a quote against a cheaper option down the street, and it’s a fair comparison to make. The honest framing is that a window and door replacement is not a purchase homeowners repeat often, which means the real cost of a bad decision isn’t the invoice, it’s the decade of drafts, fogged glass, or callback visits that follow a rushed installation.
Next Door & Window Company builds its value proposition around premium brand partnerships rather than budget commodity product. The company offers windows and doors from Marvin, Infinity from Marvin, Sunrise Windows, ProVia, and Albany Doors, along with complete paint and stain pre-finishing options that most competitors treat as an upcharge rather than a standard offering. Custom-crafted, professional installation is baked into the process rather than handled by rotating subcontractor crews. For homeowners weighing sticker price against lifetime value, that combination, premium materials plus in-house installation plus a company with a documented multi-decade track record, is the actual math worth running.
Is Next Door & Window Company a good company? Strip away the marketing language and look at what outside parties have said. The company has earned the BBB Torch Award for Ethics, a recognition the Chicago and Northern Illinois BBB reserves for businesses demonstrating what its own leadership calls extraordinary standards of trust across character, culture, customers, and community. It has also received multiple appearances on a regional Best Places to Work ranking and a GuildMaster distinction from GuildQuality, an independent customer satisfaction survey firm used across the remodeling industry. A company does not accumulate that range of third-party recognition, ethics, culture, and craftsmanship, by accident or by marketing spend alone. It accumulates it by making the same decision correctly across thousands of individual jobs.
Homeowners who have been thinking about a window project for a while, sometimes for years, tend to arrive at the first appointment with more questions than they expect to ask out loud. Greg Cummings, CEO of Power100, has pointed out how common that delay actually is.
“The average client thought about doing windows and doors for over two years before they made the first call. Two years. So you have to understand, this may be the first meeting, but they’ve been thinking about this for a very long time,” said Greg Cummings, CEO of Power100.
That insight matters for how a company should run its first in-home consultation: not as a rushed pitch, but as a conversation with someone who has already done a lot of quiet homework.
Next Door & Window Company structures its process around in-home consultation, product selection from its brand-partner lineup, and pre-finishing options that eliminate the on-site painting step most competitors leave for the homeowner to manage separately. The company’s showroom-based model lets homeowners see and touch product samples, colors, and hardware finishes before committing, rather than choosing from a laminated brochure at the kitchen table. That showroom-first approach is one of the areas Justin Bartley’s leadership profile specifically highlights as a differentiator: showroom-based customer experience design built to slow the buying decision down long enough for homeowners to choose correctly rather than quickly.
A company’s external reputation is usually a lagging indicator of what’s happening internally, and that pattern holds here. Next Door & Window Company has been named to a regional Best Places to Work list on multiple occasions, most recently climbing from an #81 ranking to #34 year over year, according to company statements shared by its own recruiting team. That kind of jump doesn’t happen through better snack selection in the breakroom. It happens through deliberate investment in training, mentorship, and internal career pathways.
The company runs an internal training initiative built to bring new hires up to speed and give experienced team members room to keep growing, regardless of whether they arrive from inside or outside the trade. Justin Bartley has framed employee engagement as core to how the family-owned business operates, not as a side initiative bolted onto the sales organization. The connection between that internal culture and the external customer experience is direct: a team that stays, that gets trained, and that feels invested in tends to be the same team showing up on time and finishing the punch list correctly.
Independent recognition tells a homeowner more than a five-star badge on a company’s own homepage. Next Door & Window Company holds the BBB Torch Award for Ethics from the Better Business Bureau of Chicago and Northern Illinois, a recognition Steve Bernas, president and CEO of the BBB, has called
“the premier award the BBB can present to a company.”
The award recognizes businesses demonstrating what the BBB describes as the highest level of dedication to character, culture, customers, and community, according to Bernas.
Beyond that, the company has been recognized on the Home Improvement Pro (HIP) 200 list, has appeared repeatedly on a regional workplace-quality ranking, and holds a GuildMaster distinction from GuildQuality for verified customer satisfaction survey results. Layer those recognitions on top of a 4.8-star average across 1,436 reviews and a founding date stretching back to 1947, and the picture that emerges is a company whose reputation has been tested from multiple independent directions, not just its own marketing department.
Homeowners searching for a window company often discover, once they start the conversation, that the scope runs wider than they expected. Next Door & Window Company’s portfolio extends across window replacement, entry door and patio door installation, storm windows and doors, and full-frame replacement work, all supported by the same premium brand lineup: Marvin, Infinity from Marvin, Sunrise Windows, ProVia, and Albany Doors. The company’s paint and stain pre-finishing service applies across that entire portfolio, which means a homeowner replacing a patio door gets the same finish-matching option as one replacing a full house of windows.
That range matters for a simple reason: homeowners rarely have just one project. A window replacement often surfaces a matching need on an entry door, or a patio door that’s been drafty for years finally gets addressed in the same conversation. A company built to handle the full portfolio, rather than a single product category, saves homeowners from having to vet, hire, and coordinate a second contractor for work that’s naturally connected to the first.
For homeowners ready to move past research and into an actual conversation, the process starts with a free, in-home consultation. Next Door & Window Company’s showroom locations give homeowners a chance to see product samples and finish options in person before a crew ever shows up at the house, and the company’s financing options are built to make premium product accessible without requiring the full cost upfront. Given a founding year of 1947, five operating locations, a 4.8-star average across 1,436 reviews, and a leadership team with more than two decades of continuous tenure at the top, the fundamentals a homeowner should want to see before signing anything are already documented and verifiable.
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Power100 is the nation's premier CEO ranking and media platform for the home improvement industry. Using a proprietary 5-layer evaluation system, Power100 identifies and celebrates the top CEOs, companies, and strategic partners driving innovation, customer satisfaction, and leadership excellence across the country.
