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The Truth About AI in Home Improvement: What Actually Works vs. What’s Just Hype

📅 October 10, 2025 ⏱️ 52:58 🎤 Rich Harshaw, Vincent Sun, Chris Rice

Chapters

Click to jump to section

  • 0:00
    Meet Rise: Vincent Sun & Chris Rice
  • 1:06
    What Rise will be at launch
  • 4:22
    The everyman's history of AI
  • 8:08
    Seeing AI applications but not how to build them
  • 10:54
    The integration barrier & needing a quarterback
  • 14:50
    Example: aggregating lead data into daily reports
  • 19:44
    What an AI agent actually is
  • 25:19
    Do smaller companies need an AI staffer?
  • 26:58
    The integration fallacy
  • 31:52
    CRM sprawl and point solutions
  • 40:37
    The top tech-stack elements list
  • 45:37
    Rise's three pillars: assistant, analyst, sales manager
  • 50:32
    Finding quick wins & wrap-up

Speakers

R
Rich Harshaw
Host, Level10 Contractor Daily
V
Vincent Sun
Co-founder & Chief Revenue Officer, Rise
C
Chris Rice
Enterprise Sales, Rise

Key Takeaways

Rise positions itself as home improvement's 'AI growth engine' — the glue that connects existing tools rather than replacing them, delivering AI data analysts, an AI sales manager, and an AI assistant that work with your current stack.

The everyman's AI journey: from a sci-fi concept, to ChatGPT two years ago, to a flood of industry tools (Rilla, Sero, Hatch), to today's bottleneck — owners can see where AI should help but don't know how to actually build and integrate it.

An AI agent is really just an automated workflow that takes action — like an intern watching over your shoulder replicating what you do; new tools like Lindy and Motion make building them feel like Zapier but described in plain English.

The core pain isn't picking a tool, it's the 'integration fallacy' — vendors claim integration but often just pass a single field (e.g. into QuickBooks), leaving 15-20 tech stack products that don't truly talk to each other.

Rise's approach: record or screen-share what you do manually and the AI replicates it — no Zapier dropdowns or typing — so contractors can automate reporting, lead-source analysis, and rep routing without a dedicated AI hire.

You may not need a dedicated AI manager, but you absolutely need one person who owns the software stack and the CRM; Chris notes the only successful Improveit 360 implementations had someone taking full ownership.

The likely tech-stack essentials named: CRM (Lead Perfection, Improveit 360, Salesforce), a dialer (RingCentral, Five9), an estimator (Leap, Paradigm Vendo), QuickBooks/ADP, plus scaling tools like Rilla, Balto, CompanyCam, Hatch and canvassing CRMs.

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