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SPECIAL GUEST: Ryan Cohn from Blazeo

⏱️ 27:24 🎤 Meredith Medlin, Caitlyn Noble, Ryan Cohn
AUDIO EPISODE
SPECIAL GUEST: Ryan Cohn from Blazeo
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Chapters

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  • 0:00
    Introduction to Blazeo
    Meredith and Caitlyn introduce Ryan Cohn from Blazeo, highlighting their role in transforming contractor sales through text-based follow-up automation.
  • 1:53
    Blazeo's Origins as Apex Chat
    Ryan explains that Apex Chat, founded in 2008, initially focused on live chat services for small to medium-sized businesses, including contractors, to address the issue of leads bouncing due to automated bot interactions.
  • 4:39
    The Transition to Blazeo
    The name change from Apex Chat to Blazeo reflects an expansion of services beyond live chat, including a 24/7 US-based call center and upcoming AI-powered call solutions.
  • 7:48
    AI Call and Chat Solutions
    Blazeo is launching an AI call center that can generate scripts from website URLs and an AI-powered chat widget capable of scheduling appointments and transferring calls to qualified leads.
  • 11:28
    Success Stories with Blazeo
    Ryan shares success stories, including Bath Fitter seeing a 24% increase in gross revenue and a 19% rise in business inquiries, and an ADU company receiving 50-60 leads monthly through their platform.
  • 23:11
    Addressing Contractor Hesitations
    Ryan emphasizes the importance of 'speed to lead,' noting that 78% of sales go to the business that responds first, and contractors not automating risk losing business to competitors.
  • 24:01
    Pricing and Contact Information
    Blazeo offers affordable plans starting at $39 per month, based on website traffic, not cost per lead, and encourages interested parties to visit blaziot.com for a consultation.
  • 25:00
    Key Takeaways for Contractors
    Ryan highlights that most contractors take two days to respond to leads, with 40% not responding at all, and Blazeo aims to simplify follow-up processes, easing the burden on contractors and empowering their businesses.

Speakers

M
Meredith Medlin
Host
C
Caitlyn Noble
Host
R
Ryan Cohn
Content Marketing Manager of Blazeo

Key Takeaways

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Implement automated follow-up systems to drastically improve lead response times.

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Utilize live chat with human agents to engage website visitors and capture more leads.

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Consider 24/7 call center services to ensure no lead goes unanswered, even outside business hours.

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Explore AI-powered communication tools for efficient lead qualification and appointment scheduling.

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Integrate booking systems like Calendly or Google Calendar with your lead management for seamless appointment setting.

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Customize your chat and call solutions to fit your specific business needs and client journey.

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Stay informed about new marketing technologies, especially AI, to maintain a competitive edge.

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