Interview with Doug Bonnell, Owner of TruNorth Landscaping

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Key Takeaways
Start family business transition conversations early and be prepared for changes over time.
Build a strong 'deal team' including lawyers, bankers, and financial advisors for business acquisitions or transitions.
Be open to negotiation with banks for better loan terms; don't assume their initial offer is the best.
Explore new technologies and services (e.g., robotic mowers, liquid de-icing, plunge pools) to differentiate your business and capture new markets.
Prioritize getting the deal done over minor financial disputes, as the long-term relationship and business growth are more valuable.
Consider diversifying services, like adding maintenance contracts to complement design-build, to create recurring revenue and balance operations.
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