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How to Strategically Acquire Businesses to Grow Faster with Austin Clark

📅 October 6, 2020 ⏱️ 1:05:51 🎤 Austin Clark, Tommy Mello

Chapters

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  • 0:00
    Intro: Austin Clark and Moxie Pest Control
  • 2:44
    Direct sales, door-knocking, and meeting customers at home
  • 8:36
    Finding the key operator underneath you
  • 11:51
    Centralizing the contact center to drive down cost
  • 16:05
    Inside the contact center and remote agents
  • 19:17
    Recruiting and managing your internal customers by outcomes
  • 25:12
    Surrounding yourself with the right people and networking
  • 30:04
    Don't put all your growth in one basket
  • 32:45
    Matching the deal to the seller's real goals
  • 38:04
    Evaluating a company by its expenses first
  • 49:23
    Creating value out of nothing through acquisitions
  • 55:52
    Book recommendations and closing

Speakers

A
Austin Clark
Founder & Owner, Moxie Pest Control
T
Tommy Mello
Host; Founder & CEO, A1 Garage Door Service

Key Takeaways

Austin grew Moxie Pest Control to roughly 24 locations across about 20 states and nearly $100 million in revenue, blending door-to-door direct sales with SEO and PPC-driven growth.

Finding a strong key operator underneath you — someone who runs the business as if they owned it even without equity — is what frees the founder from running a crappy, draining business.

Centralizing the contact center so multiple markets' bookings flow through one operation drives down the cost of the whole operation, and Moxie charges partners a management cut for that leverage.

Don't put all your growth eggs in one basket: balance door-to-door, acquisitions, and marketing so a strong brand and reputation keep deal flow coming to you.

Successful acquisitions start with understanding the seller's real goals — whether they want to cash out, keep a job, or exit clean — and structuring earn-outs or employment accordingly.

When evaluating a company to buy, Austin examines expenses first with a highlighter rather than chasing opportunities, cutting baggage staff and waste to expose the true profit.

Buying a business can create enormous value out of thin air — a modest multiple can turn a small book of business into a seven-figure valuation — which is a realm of wealth most operators never explore.

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