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How Small Actions Create Big Results in Your Business with Marty Grunder & Chris Psencik | Grow Show

📅 January 28, 2026 ⏱️ 35:13 🎤 Marty Grunder, Chris Penek

Chapters

Click to jump to section

  • 0:00
    The Power of Little Things
    Marty and Chris introduce the concept of how small actions lead to big outcomes in business.
  • 0:46
    Small Actions in Platform
    They discuss the importance of speed in customer response and integrating mission/values into daily operations.
  • 2:26
    Small Actions in People
    The discussion shifts to proactive training and consistent one-on-one meetings with team members.
  • 4:33
    Small Actions in Process
    They highlight the value of annual review of proposed/won/lost work and optimizing software usage.
  • 5:08
    Small Actions in Profits
    Profitability is seen as a byproduct of consistent small wins, like individual job costing and proactive sales efforts.
  • 6:43
    Learning from Complete Land Sculpture
    Chris shares insights from coaching a successful landscaping company, emphasizing relationship building and aligned vision.
  • 10:01
    How You Do Anything
    Marty shares a core philosophy: 'How you do one thing is how you do anything,' tying it to customer experience.

Speakers

M
Marty Grunder
Host — Grunder Landscaping Company and the Grow Group
C
Chris Penek
Principal at McFarland Stanford

Key Takeaways

✦

Prioritize speed in customer response for bids and designs; technology can help expedite processes, directly impacting sales conversions.

✦

Integrate your mission statement and core values into daily meetings and publicly recognize employees who embody these values to reinforce company culture.

✦

Implement proactive winter training programs for your team to prepare for the spring rush, focusing on past challenges and future opportunities.

✦

Conduct regular one-on-one meetings with team members to discuss their careers, challenges, and roadblocks, fostering engagement and open communication.

✦

Analyze proposed, sold, and lost work annually to identify patterns, improve estimating, and proactively discuss client budgets and priorities.

✦

Maximize your use of existing software (e.g., Aspire, LMN) by ensuring your team is proficient, potentially bringing in consultants or attending specific training sessions.

✦

Focus on individual job costing, not just overall profitability; successfully completing each job under budget and hours will lead to compounding profits.

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