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Generating $2M in Sales Through Thumbtack with Josh Downing and Tommy Mello

📅 December 25, 2019 ⏱️ 57:13 🎤 Josh Downing, Tommy Mello

Chapters

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  • 0:00
    Generating $2M through Thumbtack
  • 3:15
    Focus on getting to the sale
  • 6:35
    Anatomy of a winning Thumbtack response
  • 9:50
    Qualifying the customer through the exchange
  • 13:04
    Don't be cheap about your products
  • 16:26
    Details and photos that win the lead
  • 19:49
    The cost of the grind on his family
  • 29:34
    Starting in construction at the bottom in 2014
  • 32:47
    Start lean: buy the truck off eBay
  • 36:07
    Growing from a two-man team
  • 42:43
    Why being known early was his edge
  • 49:12
    The book that shaped his thinking

Speakers

J
Josh Downing
Contractor & Remodeler
T
Tommy Mello
Host; Founder & CEO, A1 Garage Door Service

Key Takeaways

Josh generated $2M through Thumbtack by responding to leads fast and thoroughly — detailed replies with photos that win the customer before a competitor answers.

Every response is a sales pitch: give complete information, attach pictures, and qualify the customer through the back-and-forth.

Don't be cheap about your products in your messaging — lead with quality and confidence, not the lowest price.

Start lean — buy your truck off eBay and keep cash requirements low so you can survive the early two-man-team phase.

Being known and building relationships early was a huge success driver; people buy from the person they've come to know.

Watch your metrics like an EKG — real-time visibility into what's working keeps the business healthy.

The grind has a cost — Josh admits he was a poor husband and father early on, a warning to protect what matters while you build.

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