From the Vault: EP 33. How to Balance Family & Business Growth with Brad Ellison

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Key Takeaways
Prioritize hiring for core values and integrity over technical skills, as integrity is harder to teach and more critical for customer trust.
Develop clear, written sales processes and operating procedures before hiring a sales rep to ensure consistency and easier training.
Systematize your estimating process using measurable metrics (e.g., per square foot, linear foot) to ensure consistent pricing, especially for new hires.
Prepare your lead generation and marketing efforts to support increased sales capacity when bringing on a new sales representative.
Offer flexible compensation plans to sales reps, allowing them to choose a structure that best motivates them (e.g., base plus commission, or 100% commission).
Implement a weekly scorecard or KPI tracking system to monitor sales performance, close rates, and average job size for immediate feedback and coaching.
Guard your personal and family time fiercely by scheduling non-negotiable routines like family dinners and personal workouts to maintain work-life balance.
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