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Asking A Home Service MILLIONAIRE Business Advice

📅 February 20, 2024 ⏱️ 1:15:33 🎤 Tommy Mello

Chapters

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  • 0:00
    The weak Facebook-group mindset that drives Tommy nuts
  • 3:15
    High achievers vs low achievers on your team
  • 6:29
    Getting techs to present review requests
  • 9:44
    Taking care of your people
  • 13:00
    Options, not ultimatums — and scaling to 10 locations
  • 16:12
    Do your operating manuals every single day
  • 22:47
    Why you can't 'assume' your way to 10 locations
  • 26:00
    Invest in a real logo and name
  • 29:18
    The Wayne Gretzky rule: sharpen your strengths
  • 35:49
    Debt and why bigger money means bigger mistakes
  • 45:38
    Need more techs or more jobs?
  • 55:20
    Why combining bad companies never creates value
  • 1:14:44
    Stop procrastinating and finish your manuals

Speakers

T
Tommy Mello
Host; Founder & CEO, A1 Garage Door Service

Key Takeaways

Stop the 'let's wait and see' mindset — if you're not making 15–20%, figure out how now; hesitation, not the market, is what kills most companies.

Every company has high achievers and low achievers; your job is to know which is which and manage each accordingly.

Scaling from one location to ten isn't an assumption — it requires systems, manuals, and proof, not a hope that it'll work.

Invest early in a good name and logo; if you look cheap, you'll work ten times as hard for the same result.

Debt magnifies mistakes — the more money you carry, the more expensive your errors become, so respect leverage.

Would you rather need more techs or more jobs? Build demand first — a capacity problem is far easier to solve than a sales problem.

Get your operating manuals done — quit letting 'ADHD' and procrastination be the excuse; hire someone if you have to.

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