419 – The Remodeler Marketing Scorecard: Which Channels Are Actually Making You Money?

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Implement a CRM and actively use it to track leads and their journey, ensuring auto-tagging for marketing source attribution.
Always ask new leads 'How did you find out about us?' to supplement automated tracking and gain deeper insights into your client acquisition channels.
Track all leads to an outcome, not just closed deals, to understand the quality of opportunities generated by each marketing channel, even if they don't close.
Build a comprehensive marketing scorecard that includes spend, leads, sales-qualified leads, close rate, average project size, revenue, gross margin, and ROI per channel.
Calculate marketing ROI based on gross margin, not just revenue, to understand the true profitability of each channel.
Regularly review your marketing scorecard (quarterly, semi-annually, or annually) to identify 'scale' (high ROI), 'maintain' (positive but lower ROI/nurture), and 'cut' (low ROI) channels.
Be prepared to reallocate budget from underperforming channels (e.g., home shows) to high-performing ones (e.g., Google Ads or organic SEO) to optimize your marketing spend and achieve growth goals.
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