Roofing Sales Team Not Hitting Their Numbers? How to Fix It
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Key Takeaways
Shift your focus from measuring activities (e.g., doors knocked) to measuring productivity (e.g., self-generated sales) to foster accountability and results.
Implement the AEP (Attitude, Effort, Performance) framework to holistically evaluate your team, understanding that a strong attitude and genuine effort can lead to eventual performance.
Learn to 'coach the person, not the play' by understanding individual challenges and motivations, allowing for empathy and tailored support.
Empower your team through effective delegation using open-ended questions like 'What have you done so far?' and 'What do you think we should do?' to foster problem-solving and ownership.
Recognize that your company's growth is tied to your personal growth as a leader; address your own mindset and blind spots to improve your leadership.
Prioritize 'agreements over expectations' by involving team members in setting standards and goals, ensuring they commit to what they've collectively decided.
As a leader, consistently 'show up' for your team, especially during difficult times, to build trust, provide support, and reinforce agreed-upon commitments.
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