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Your Painting Business Is Growing but You’re Losing Control (Here’s Why)

⏱️ 41:44 🎤 Josh Oldrich, Wayne
AUDIO EPISODE
Your Painting Business Is Growing but You’re Losing Control (Here’s Why)
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Chapters

Click to jump to section

  • 0:00
    Introduction & Host Greetings
    The hosts introduce the Painter Growth podcast and discuss current activities like interviewing and helping owners scale.
  • 1:33
    Lost Control Despite Growth
    Lucas from Seattle asks how to instill structure when his $3M company feels out of control due to lack of awareness and decisions made without context.
  • 4:45
    Systems Unfollowed & Compliance
    A listener asks how to achieve compliance when employees don't follow CRM, job costing, or SOP software unless enforced.
  • 1:33
    High Revenue, Low Profit
    A listener reports doing $4.2M but only clearing 7% profit, feeling like their business is a 'machine that eats money' and asks where large companies leak the most.
  • 4:50
    Middle Manager Burnout
    A listener shares that production managers and estimators burn out around month 10, questioning if it's a hiring, systems, or expectation issue.
  • 8:05
    High Labor Costs
    A listener with 30 painters asks how big companies restructure labor to stay profitable, as payroll is 'crushing' them despite being fine when smaller.
  • 9:01
    Leadership & Communication
    The hosts emphasize that leadership and consistent communication from the owner are crucial for company success and retention.

Speakers

J
Josh Oldrich
Host
W
Wayne
Host

Key Takeaways

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Implement the EOS (Entrepreneurial Operating System) with a clear accountability chart and weekly L10 meetings to enhance transparency and alignment.

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Define clear roles and KPIs for every position, and tie compliance to compensation (e.g., bonuses) to incentivize adherence to systems and processes.

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Conduct 'ride-alongs' and 'shop' competitors to evaluate and potentially adjust pricing, and ensure sales teams effectively ask for the order and utilize technology like Loom for follow-ups.

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Holistically review your business finances; scrutinize marketing spend for ROI, audit job costing for material and labor overruns, and consider increasing your charge rate to improve margins.

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Adopt a rigorous interview and selection process focusing on abilities and preferences (leadership, precision, attainment, tenacity, introspection) to hire A-players, especially for key roles like production managers.

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Develop a robust Roter (recruit, onboard, train, operations, retention) strategy, understanding that retention is critical and requires knowing what motivates individual employees beyond just money.

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Actively manage labor costs by assessing crew size for each job, providing production managers with clear job planning tools, and ensuring the owner maintains a visible presence on job sites.

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