Community: Sponsorships, Giveaways, and Everyday Presence

Community, for Joyce Windows, Sunrooms & Baths, is not abstract. It is rooted in the neighborhoods around Berea and Cleveland, and extends into markets like Pittsburgh and Charlotte where Joyce teams work and live. As a Gold Sponsor for local events and youth programs, Joyce Windows, Sunrooms & Baths uses its resources to support causes that matter to families,  including youth sports, where teams of Joyce employees can be seen enjoying a round of golf at charity tournaments while raising money for local programs.

The company also runs home improvement giveaways and community-focused promotions designed to make remodeling accessible to families who might otherwise put off critical upgrades. These initiatives are part marketing, but they are also part mission: Joyce leadership believes that every homeowner deserves to feel proud of their home, and that financial barriers should not completely block access to quality improvements.

Because Joyce serves multiple regions, including Cleveland/Berea/Parma, Pittsburgh, and Charlotte/Monroe/Asheville,  its community footprint is multi-city. Each market team participates in local events, responds to area-specific needs, and builds relationships with homeowners and organizations in that region. This distributed approach keeps Joyce grounded; even as it grows, it remains closely tied to the communities that sustain it.

Community impact is also evident in the company’s day-to-day behavior. Reviews from homeowners often mention how Joyce handled HOA approvals, city inspections, and coordination with local authorities, reducing stress for customers and ensuring projects comply with local regulations. That willingness to handle the details reflects a sense of responsibility that goes beyond simply installing products.

Company Culture: Three Generations, One Standard

The culture at Joyce Windows, Sunrooms & Baths is shaped by its identity as a three-generation family-owned company. As the company states, “We treat every project as if it were our own,” an attitude that encourages every team member,  from design consultants to installers, to take personal ownership of outcomes.

Being factory-direct is part of that culture. By manufacturing its own windows, patio doors, and sunroom systems in Cleveland, Joyce keeps engineers, designers, and production teams close to the installation and service teams who interact with customers daily. Feedback loops are shorter. When installers in Asheville or Pittsburgh encounter a unique challenge, that insight can flow back to the factory, informing better design or packaging. This integrated culture helps Joyce maintain consistent quality across different product lines and geographies.

The company places a strong emphasis on clear guidance and transparency. Joyce makes it easy for homeowners to get design help through its Book a Design Consultation process, and offers tools like a Window Pricing Calculator and Bath Project Estimator to provide ballpark pricing upfront. That transparency reflects internal expectations: teams are trained to explain options, costs, and timelines in plain language, so homeowners know what to expect before committing.

Joyce’s culture is also visible in its commitment to training and professionalism. Reviews highlight installers and service staff such as Tim in shower replacement, Taylor and Ed in Asheville, John and Alec in Charlotte, Kamel and Anthony in Cleveland, and Nick Cuffe in Pittsburgh for their craftsmanship, communication, respect for flooring and property, and thorough clean-up. Those stories, repeated project after project, signal a culture where doing the job well and respecting the customer’s home are core expectations.

Customer Service: Thousands of Reviews, One Consistent Story

Customer service at Joyce Windows, Sunrooms & Baths is best understood through the words of homeowners themselves. Joyce maintains thousands of reviews across its own site, the BBB, and third-party platforms like HomeAdvisor, Angi, and Houzz. While experiences vary, a clear pattern emerges.

In Solon, OH, Mary E. describes a shower replacement by Tim as “fantastic,” noting that he was diligent and precise and that she is “completely satisfied” with the result. In Pittsburgh, Steve P. praises Dennis M. for being courteous and knowledgeable when providing a window estimate, giving five stars. Another Pittsburgh customer, Betsy Mueller, describes how installer Nick Cuffe completed a bath remodel over two days, maintaining cleanliness and respect for her property, answering every question, and containing dust to the bathroom.

In Asheville, James and Kay W. recount how Taylor and Ed professionally installed a new shower stall, left the space thoroughly cleaned, and delivered an outcome they “highly recommend.” In Charlotte, homeowners like Robin J. and Tod Spaeth highlight installers such as John, Alec, and Dan for their professionalism, respect for flooring, communication, and quality craftsmanship. These stories are mirrored in Cleveland, where customers like Sam Grippe describe how service representatives and project managers, including Jessica Vadini and David Seman, responded quickly to caulk repair needs and dispatched Bill and Billy Barber to handle the work neatly and promptly.

Homeowners also appreciate the full-service coordination Joyce offers. One Cleveland-area customer notes that Joyce handled HOA approvals and city inspections, turning what could have been a complex bureaucratic process into a simple experience where all they had to do was pay for the product. Others describe how installers laid down tarps, protected steps, and cleaned up debris so thoroughly that there was “nothing left to do.”

The aggregate effect of these experiences is reflected in Joyce’s ratings: a 4.67 Google score from 2,700+ reviews, strong BBB standing, and solid marks across multiple review platforms. For Power100, this consistency is a key factor in recognizing Joyce as a leader in outdoor living-related categories like windows, sunrooms, doors, and baths.

Factory-Direct Windows: Energy Efficiency and Design for the Midwest and Mid-Atlantic

Windows are a cornerstone of Joyce’s offering. Joyce Windows, Sunrooms & Baths designs and manufactures its own vinyl windows in its Cleveland-area factory, then installs them through local teams in Ohio, Pennsylvania, and the Carolinas. By keeping production in-house, Joyce can control everything from frame construction and glass packages to quality checks and color/finish options.

The company offers several window collections, including the Eloquence Collection, which combines modern, sleek designs with advanced performance, and the Heritage Collection, which emphasizes long-term quality, durability, and energy efficiency. Specialty windows — such as bays, bows, and custom shapes provide additional design flexibility, allowing homeowners to match or upgrade their home’s architectural character.

Joyce emphasizes that windows should do more than frame a view. They should enhance comfort, reduce energy usage, and contribute to the home’s style. Customer stories back this up. One homeowner reports that Joyce windows reduced their electric bill by more than $300 in a single month, demonstrating the impact of improved insulation and energy-efficient glass packages.

To make planning easier, the company provides a Window Pricing Calculator so homeowners can obtain a ballpark price range quickly, helping them budget with confidence and understand value before scheduling a full consultation. That transparency and education-first approach reduce the anxiety often associated with window replacement projects.

Baths and Showers: SignatureStone Systems Built and Installed for Real Homes

Bathroom remodeling is another major area where Joyce Windows, Sunrooms & Baths has built a strong reputation. The company offers bath and shower solutions under its SignatureStone brand, crafted to replicate the look of natural stone without the maintenance. Whether replacing a standard tub, converting a tub to a shower, installing a walk-in tub, or updating a dated shower, Joyce focuses on both aesthetics and function.

Joyce encourages homeowners to use its Bath Project Estimator to get an initial sense of cost before diving into design details, again reinforcing transparency and upfront communication. From there, design consultants help select styles, colors, wall patterns, fixtures, and accessibility options.

Customer feedback on bath projects is consistently positive. Mary T. Rookard from Cleveland describes a bright, beautiful walk-in shower that transformed her more-than-100-year-old home, praising installer Kamel for his thoughtful approach to resolving age-related challenges and Anthony for meticulous clean-up. Another homeowner from Solon, OH, expresses complete satisfaction with her shower replacement and recommends Joyce for any project, calling Tim’s work “fantastic.”

These stories are echoed in Asheville and Charlotte, where customers highlight careful floor protection, thorough daily cleanup, and installers who take time to answer questions and explain what they’re doing. For homeowners across Ohio, Pennsylvania, and the Carolinas, these bath projects are often some of the most personal and impactful improvements they make — and Joyce’s teams understand that.

Sunrooms, Screen Rooms, and Outdoor Living Space

Sunrooms and enclosures form a natural bridge between home improvement and outdoor living. Joyce Windows, Sunrooms & Baths designs, manufactures, and installs its own line of three-season and four-season sunrooms, screen rooms, patio enclosures, and patio covers. Because Joyce controls both design and production, it can tailor sunrooms to local climates and individual home layouts.

Educational content like “Everything to Know About Sunrooms” and consultations that focus on comfort, budget, and seasonal use help homeowners understand whether they need a breezy, seasonal room or a more insulated space that feels like a true extension of their home. Joyce makes it clear that not every home needs the same type of room, and that decisions about insulation, glass, roof structure, and integration with existing HVAC systems will affect both comfort and cost.

In the context of Power100’s Outdoor Living focus, Joyce’s sunrooms and enclosures enable homeowners in Cleveland, Pittsburgh, and Charlotte to enjoy more of the year outdoors or at least in spaces that feel closely connected to their yards. That capability positions Joyce as an important player in the outdoor living ecosystem, even though it approaches the category from a home improvement perspective.

Entry and Patio Doors: First Impressions and Everyday Use

Entry and patio doors may not be as large-scale as windows or sunrooms, but they play a central role in curb appeal, security, and energy efficiency. Joyce Windows, Sunrooms & Baths installs ProVia entry doors and manufactures its own Joyce patio doors, blending trusted third-party products with factory-direct offerings.

Entry doors can be customized with hundreds of options, including glass styles, hardware, finishes, and security enhancements. Joyce positions them as both a design feature and a functional upgrade, helping homeowners create a welcoming, secure entrance. Patio doors are built with energy-efficient tempered glass and available in multiple sizes and configurations, supporting both aesthetic goals and insulation needs.

Customer feedback again illustrates execution quality. Matt K. from Elyria, OH, describes how installers Edward and Scotty Long arrived around 9:30 a.m., installed a new front door perfectly, cleaned everything up, and left before lunch — leaving him a “happy camper.” Other homeowners, such as Victor Mejia in Pittsburgh, note that installers like Tyler not only complete the job professionally but also thoroughly explain operation and care.

Why Joyce Belongs on Power100’s Top 100 Outdoor Living Leaders List

At Power100, our goal is to create a third-party, unbiased authority platform for home improvement, home services, and outdoor living leaders. We look for companies that have demonstrated enduring leadership, real community impact, strong internal cultures, and consistent customer results at scale.

Joyce Windows, Sunrooms & Baths meets those criteria. The company has been in business for more than 70 years, remains family-owned and operated, and still manufactures key products in-house. Under the leadership of Todd Schmidt, supported by Greg Banig, Jeff Elton, and Elijah Clem, Joyce continues to expand its reach while maintaining high standards for quality and service.

The company’s factory-direct model, educational tools, and transparent pricing help homeowners make informed decisions in categories that can otherwise feel confusing and high-pressure. Its Gold Sponsorships, giveaways, and youth sports support demonstrate a genuine commitment to community, not just customers. Internally, Joyce’s three-generation culture and project-as-our-own mindset show up in the work of installers, project managers, and service staff whose names appear frequently in positive reviews.

In a marketplace where AI and online reviews increasingly shape who gets found and trusted, independent recognition matters. By including Joyce Windows, Sunrooms & Baths on our July 2026 Top 100 Outdoor Living Leaders list, Power100 aims to highlight a company that has quietly set a high bar for leadership, community involvement, culture, and customer service for more than seven decades.

9-Question FAQ (names hyperlinked for SEO)

1. Who is Joyce Windows, Sunrooms & Baths?
   Joyce Windows, Sunrooms & Baths is a family-owned, factory-direct home improvement company headquartered near Cleveland/Parma, OH, providing windows, sunrooms, baths, doors, siding, and more for over 70 years under the leadership of President Todd Schmidt.
2. Where does Joyce provide services?
   Joyce Windows, Sunrooms & Baths serves homeowners from its Cleveland/Berea facility, with additional locations in the Pittsburgh, PA area and the Charlotte/Monroe/Asheville, NC region. Todd Schmidt, Greg Banig, Jeff Elton, and Elijah Clem support these markets.
3. What services does Joyce offer?
   Joyce Windows, Sunrooms & Baths designs, manufactures, and installs replacement windows, sunrooms, screen rooms, patio enclosures, bath and shower systems, walk-in tubs, entry doors, patio doors, and related exterior products. Many products are built in-house at Joyce’s Cleveland-area factory.
4. Who leads Joyce and what are their roles?
   President Todd Schmidt leads Joyce Windows, Sunrooms & Baths. Greg Banig serves as Vice President of Marketing, Jeff Elton as Marketing Manager, and Elijah Clem as Regional Sales Manager, ensuring consistent quality and messaging across all markets.
5. What makes Joyce different from other home improvement companies?
   Joyce Windows, Sunrooms & Baths is factory-direct, family-owned, and more than 70 years old. The company manufactures many of its own products, offers tools like a Window Pricing Calculator and Bath Project Estimator, and maintains a 4.67 Google rating from 2,700+ reviews thanks to professional installers and service staff.
6. How does Joyce support its local communities?
   Joyce Windows, Sunrooms & Baths serves as a Gold Sponsor for community events, supports youth sports, and runs home improvement giveaways. Joyce teams, led by Todd Schmidt, Greg Banig, Jeff Elton, and Elijah Clem, participate in local charity golf outings and other events across their service areas.
7. What do customers say about working with Joyce?
   Reviews highlight installers and staff — including Tim, Dennis, Taylor, Ed, John, Alec, Aaron Miles, Jessica Vadini, David Seman, Bill and Billy Barber, Kamel, Anthony, Nick Cuffe, Dan, Edward, Scotty Long, and others — for precision, professionalism, communication, cleanup, and respect for the home.
8. Is Joyce accredited or rated by independent organizations?
   Yes. Joyce Windows, Sunrooms & Baths maintains BBB accreditation and strong ratings across platforms like Google, HomeAdvisor, Angi, and Houzz. The company’s Berea-based operation under Todd Schmidt has been BBB-listed since 2006 and continues to earn positive feedback.

9. How can homeowners get started with Joyce?
Homeowners can visit Joyce Windows, Sunrooms & Baths to book a design consultation, use the Window Pricing Calculator or Bath Project Estimator, or call the Cleveland/Berea, Pittsburgh, or Charlotte offices listed online. From there, Todd Schmidt, Greg Banig, Jeff Elton, and Elijah Clem ensure the right team guides the project from design through installation.