From sitting in on the weekly business review to hearing directly from leadership and team members, the visit gave a real look into how the company operates behind the scenes. The conversation with Jeremy McKinney, VP of Sales at PJ Fitzpatrick, helped connect many of those pieces together. His leadership story reflected the larger story of the company itself. A business focused not only on results, but on creating an environment where people can grow, lead, and stay long term.

What stood out most was how deeply the company’s culture shapes the way it approaches home improvement. In many parts of the industry, fast growth can sometimes create distance between leadership, employees, and homeowners. But at PJ Fitzpatrick, growth appears tied closely to accountability, customer care, and internal development. That approach is helping the company stand out across roofing, gutters, replacement windows, doors, siding, bath remodeling, and exterior home improvement services throughout the Mid Atlantic region.

The conversation also showed why the company continues to expand into new markets. The goal is not simply to open more locations. It is to create more opportunity for employees, build stronger teams, and bring the same customer first experience into new communities. That mindset is helping shape a different kind of growth story in home improvement. One where leadership, integrity, and culture are treated as long term business advantages, not side conversations.

As the home improvement industry continues to evolve, PJ Fitzpatrick is showing that sustainable growth can still be built the right way. Through selective hiring, strong leadership, employee development, and a sales culture focused on doing right by homeowners, the company is helping raise the standard for what customers and employees should expect from a modern home improvement contractor.

Jeremy McKinney’s Return Shows the Strength of the PJ Fitzpatrick Culture

During the conversation, Greg Cummings and Jeremy McKinney opened a clear window into the culture inside PJ Fitzpatrick. Jeremy’s story is powerful because he did not leave the company because he stopped believing in it. He left because, at that time, he did not see the next step for his career. That honesty makes his return even more meaningful.

When the chance came to come back, Jeremy already knew what the company stood for. He knew the people. He knew the values. He knew the kind of work PJ Fitzpatrick did for homeowners across Delaware and the Mid Atlantic region. That made the return feel less like a new job and more like coming back to a place that still matched what he believed great sales should be.

“When I got the opportunity to come back, I knew the organization, I knew the values and that’s really, it aligns with what I believe is a sales culture is helping people. So it was great for me to come back. It was really home.” Jeremy McKinney, VP of Sales, PJ Fitzpatrick

That word, home, says a lot. In the home improvement industry, many companies work hard to keep good people. PJ Fitzpatrick has built the kind of culture that can bring strong people back. For a New Castle, Delaware home improvement company known for roofing, gutters, windows, doors, baths, siding, repairs, replacement services, and garage doors, this matters. It shows that the company is not only building better homes. It is also building a place where people can see a future.

This is one of the deeper lessons from Greg’s interview with Jeremy. Culture is not just what a company says. It is what people remember when they leave. It is what makes them want to return. It is what gives them a reason to stay, grow, and lead.

Integrity Is the Starting Point of the PJ Fitzpatrick Sales Model

As the conversation moved deeper into sales leadership, Jeremy made one point very clear. At PJ Fitzpatrick, sales begins with integrity. The company is not building a sales team around pressure. It is building one around trust, care, and doing the right thing for the homeowner.

That view matters in a field where customers often feel unsure about who to trust. Roofing, window replacement, door installation, siding, bath remodeling, and exterior home improvement services are major decisions for any homeowner. The person sitting in the home has to be honest. The promise made at the kitchen table has to match the work done after the sale.

Jeremy explained that the right salesperson for PJ Fitzpatrick is someone who can do the job, wants to do the job, and fits the culture. But underneath all of that is a deeper standard. The person has to care about doing things the right way.

“Really just starts with integrity. People that will come in, that will do this job with integrity, take care of our customers and do the right thing when nobody’s looking.” Jeremy McKinney, VP of Sales, PJ Fitzpatrick

That line gives the press release its strongest trust point. PJ Fitzpatrick is showing that sales success does not have to come from shortcuts. It can come from honesty. It can come from helping people. It can come from a company teaching its team that the right way is also the best way.

For homeowners searching for a trusted home improvement contractor in Delaware or across the Mid Atlantic, this kind of sales culture matters. It gives customers more than a product. It gives them confidence that the company behind the work is serious about care, service, and follow through.

A Sales Team Can Speak With Confidence When the Company Delivers

One of the most important parts of Jeremy’s interview was his view on why PJ Fitzpatrick is easier to sell for. It was not because the work is simple. It was because the company can stand behind what the sales team says inside the home.

That is a major point for the home improvement industry. A salesperson can only build real trust when the company behind them can deliver. Jeremy made it clear that PJ Fitzpatrick has stayed true to its service promise and has grown stronger over time.

“It’s really easy when you have the company that can back up everything you’re promising in the home. So for me coming back, I felt like everything was the same and I feel like we’ve actually gotten better over time.” Jeremy McKinney, VP of Sales, PJ Fitzpatrick

This is where the story becomes bigger than one sales leader. PJ Fitzpatrick is not only teaching its team to sell well. It is giving them a company they can believe in. That changes the way a salesperson enters a home. It changes the way they speak to a customer. It changes the level of trust they can build.

For a company serving homeowners through roofing, gutters, replacement windows, doors, siding, bathroom remodeling, repairs, and garage doors, this kind of trust is not small. It is the base of the whole customer experience. A strong sales team is only as strong as the company that fulfills the promise.

This is one reason PJ Fitzpatrick stands out as a Mid Atlantic home improvement company. The brand is not built only on what it sells. It is built on what it is able to deliver after the sale is made.

See how Power100 highlights companies raising the standard in home improvement at Power100.

Growth at PJ Fitzpatrick Is Creating Real Career Paths

Jeremy’s story also shows how PJ Fitzpatrick has changed over time. He once left because he did not see a clear path to grow. Now, as VP of Sales, he is helping lead a company where growth is creating new paths for others.

That full circle story gives the press release real heart. It shows that PJ Fitzpatrick has not only expanded in size. It has expanded in opportunity. Jeremy spoke with real pride about people who once sold with him and are now in leadership roles. That kind of internal growth shows that the company is building from within.

“Growth gives opportunities. We look at our staff and we have two of our regional managers, they’re guys that sold with me back in 2009. So these are people that were organically growing up through the company.” Jeremy McKinney, VP of Sales, PJ Fitzpatrick

This is one of the clearest signs of healthy growth. A company can open new offices and enter new markets, but if its people do not grow with it, something is missing. PJ Fitzpatrick is showing a different model. As the company grows, team members can grow too.

For employees, that means the company can become more than a place to work. It can become a place to build a career. For customers, that matters too. When a company keeps and grows strong people, it helps protect service quality, team knowledge, and customer care.

This is part of how PJ Fitzpatrick is helping change the home improvement industry. Growth is not being treated as a number alone. It is being used to build leaders, open doors, and create long term opportunity for the people inside the business.

Learn how Power100 celebrates leaders and companies moving the industry forward at Power100.

Strong Leaders Help Carry the Culture Into Every Market

As PJ Fitzpatrick continues to grow, Greg asked Jeremy an important question. How does a company keep its culture strong when it has more offices, more distance, and more people in the field?

Jeremy’s answer was simple and clear. The culture has to be carried by leaders. Each office needs people who believe in the company, live the values, and help the team stay connected to the same standard.

“You got to have great leaders in every office. You got to have a leader that bleeds green, carries the flag.” Jeremy McKinney, VP of Sales, PJ Fitzpatrick

That idea gives another strong view into the PJ Fitzpatrick growth model. The company does not leave people on their own and hope the culture stays strong. Teams are brought together. Leaders visit offices. People come back to headquarters. Time is spent keeping everyone connected.

That matters because many home improvement companies struggle when they expand. What works in one office can get lost in another. Customer care can change. Team standards can become uneven. Culture can get weaker if no one is guarding it.

PJ Fitzpatrick is working against that pattern. As the company expands across the Mid Atlantic and into new markets, it is making leadership a key part of culture protection. The message is clear. Growth should not pull a company away from its values. Strong leaders should carry those values into every office, every team, and every customer visit.

Connect with Greg Cummings for more conversations with leaders shaping the future of home improvement.

Selective Hiring Helps Protect the Brand and the Customer Experience

The final major insight from Jeremy’s interview was about hiring. PJ Fitzpatrick is not trying to bring in every person who wants a sales role. The company is looking for the right fit. That includes skill, drive, and culture.

Jeremy shared that the team looks at three main things. Can the person do the job? Will the person do the job? Do they fit the culture? That simple filter shows how serious the company is about protecting its people and its customers.

“We’re looking for culture fits. Three things, can they do the job, will they do the job, and do they fit our culture?” Jeremy McKinney, VP of Sales, PJ Fitzpatrick

Jeremy also shared that roughly 25 to 35 percent of people interviewed for sales roles are hired. That shows the company is selective. It also shows that recruiting plays an important role in the company’s growth. The right people are being brought forward, which helps the sales team stay strong and aligned.

This is important for any trusted home improvement contractor. A company’s brand is not only shaped by its products or services. It is shaped by the people who meet the customer, speak for the company, and guide the homeowner through the process.

For PJ Fitzpatrick, hiring is part of the growth strategy. The company is not just filling roles. It is choosing people who can protect the culture, serve homeowners well, and grow with the business. That is how a home improvement company can scale without losing the trust that made it strong in the first place.

Discover more stories about the top leaders and most impactful companies in home improvement at Power100.

The Impact Behind PJ Fitzpatrick’s Growth Reaches Beyond the Jobsite

PJ Fitzpatrick’s story is not only about growth in roofing, siding, windows, doors, baths, repairs, replacement services, gutters, and garage doors. It is also about the choices the company is making behind the scenes. From building new leaders inside the business to earning major industry honors and giving back through community work, PJ Fitzpatrick is showing that strong growth means more when it helps people rise with it.