The purpose of the conversation was clear. It was not just about software. It was about control. Control of revenue. Control of customer relationships. Control of long term growth.

This interview was designed for serious operators in the home improvement space. Owners. CEOs. Sales leaders. Growth focused teams who understand that relying only on paid leads is risky. The discussion focused on contractors who want stability, predictability, and a smarter way to scale.

Jamey shared how his own solar company once generated 25%t of its business from referrals. After building a structured system to track and reward referrals, that number grew to more than 70%. That shift lowered cost per acquisition and gave the company more control over its pipeline. Today, Get The Referral supports contractors responsible for billions of dollars in revenue, proving that referral driven growth is not theory. It works at scale.

What made this conversation unique was its honesty. Jamey spoke not only as a technology founder, but as a former contractor who lived the pain of untracked referrals and rising marketing costs. He explained that many companies are sitting on untapped revenue inside their existing customer base. They simply lack the system to activate it.

As the industry faces economic shifts and increased pressure on margins, the message of this interview was timely and direct. Growth does not always require more leads. Sometimes it requires using the relationships you already earned.

From Climbing Poles to Building a National Referral Platform

The story behind Get The Referral begins long before software. It begins in the field.

Jamey Vumback did not start his career in a tech office. He climbed electrical poles. He worked in manholes. He dug cables. Over time, he worked his way up to become Vice President of Sales at AT&T, leading hundreds of people. That journey shaped how he thinks about leadership and growth.

During the interview, Jamey reflected on those early days and the lessons that still guide him.

“You’ve got to have passion for what you do. You’ve got to believe in what you do and you’ve got to give value. It’s not about making money. It’s about giving value.”

That belief became the foundation of Get The Referral. For Jamey, success is not about hype or fast growth. It is about building something that truly helps contractors win. His leadership style is simple. Stay accessible. Listen to customers. Keep improving. Deliver real value.

That mindset is what allowed him to move from running a contracting business to leading a national platform that now supports companies across multiple countries.

The Moment That Changed Everything

The idea for Get The Referral did not come from a whiteboard session. It came from frustration.

When Jamey ran his solar company, about 25% of his business came from referrals. On paper, that looked strong. Many contractors would be happy with that number. But he sensed there was more opportunity being missed.

The turning point came when two different people claimed credit for the same referral. There was no clear system. No tracking. No visibility.

That was the moment he realized something had to change.

“There’s got to be a better way to use technology to manage and track referrals,” he explained.

He decided to build a simple branded app that would allow customers to send referrals easily, track them, and get rewarded. What happened next surprised even him. Once the system was in place and the sales team followed a clear process, referral revenue grew from 25% to more than 70% of the company’s total business.

That shift reduced marketing costs. It lowered cost per acquisition. It gave the company control over its growth.

Today, the same model is helping contractors across the country turn satisfied customers into steady revenue streams. The lesson is clear. Referrals are not random. With the right structure, they become predictable.

Building a Culture That Can Scale

Technology alone does not create impact. People do.

As Get The Referral expanded, Jamey knew culture would determine whether the company could scale. He gathered his leadership team in a conference room and asked a simple question. What does culture mean to us?

From that discussion came TICC.

Trust.
Innovation.
Clarity.
Collaboration.

These four pillars guide hiring, training, and daily decision making inside the company. Trust ensures transparency with both employees and clients. Innovation keeps the product evolving. Clarity makes sure expectations are understood. Collaboration keeps teams connected, even in a hybrid work environment.

Jamey openly credits his customers for shaping the platform.

“If you look at today’s app, almost everything in that app came from our customers.”

By listening closely and adjusting quickly, Get The Referral reduced onboarding time from more than 30 days to as little as five days. Contractors can now launch their branded app within 24 hours. Most see return on investment within two months.

For Jamey, culture is not a slogan. It is the system that allows growth without losing focus.

A Vision for Simpler, Smarter Growth

As the conversation turned toward the future, the focus shifted to a larger industry challenge. Most contractors today rely on complex tech stacks. One platform for leads. Another for CRM. Another for sales tools. Another for reviews. Another for referrals.

It creates confusion. It slows teams down. It makes growth harder than it needs to be.

Jamey shared his long term vision. A unified system that connects the full journey. From the first lead to the final referral and repeat sale. A loop that feeds itself.

He believes the contractors who thrive in the coming years will be those who control their post sale relationships. As lead costs rise and competition tightens, relying only on outside lead sources becomes risky.

Instead of buying more leads, Jamey encourages contractors to multiply the value of each one. Turn one customer into three or four through structured referral systems. Help sales reps build their own book of business. Create networks of advocates who continue to promote the brand long after installation.

The future, as he sees it, belongs to companies that own their growth rather than rent it.

Through this interview with Greg Cummings of Power100, one message stood out clearly. The opportunity is already there. Contractors simply need the system to unlock it.

Product Innovation That Turns Referrals Into Predictable Revenue

During the interview, innovation was not presented as a buzzword. It was presented as a responsibility.

At Get The Referral, product development is driven by real contractor feedback. Jamey Vumback made it clear that the platform today looks very different from its early version.

“I don’t take credit for what the app is today,” Jamey shared. “Almost everything in that app came from our customers.”

That commitment to listening has led to meaningful improvements that directly impact contractor performance. One of the most important breakthroughs has been onboarding speed. What once took more than 30 days has been reduced to as little as five days. Contractors can now have their branded referral app live within 24 hours, with training completed in just a few days.

This fast start solves one of the biggest challenges in software adoption. Many platforms fail because teams never fully implement them. Get The Referral addresses this by guiding contractors through a structured launch process that activates both sales teams and past customers immediately.

Another key innovation is the ability to reach out to a contractor’s existing customer base from day one. Instead of waiting months to see results, contractors can begin activating referrals from homeowners they have already served. Automated communication sequences introduce the referral program, explain how it works, and make it simple for customers to participate.

The company is also preparing new tools designed to empower sales representatives directly. These features are built to help reps create their own network of advocates and referral partners, allowing them to build a personal book of business within the company structure. For contractors, this creates stronger loyalty among sales teams and greater consistency in lead flow.

The goal is not just to provide an app. The goal is to create a complete referral system that reduces cost per acquisition, strengthens customer engagement, and delivers measurable return on investment.

As discussed in the interview with Greg Cummings of Power100, the contractors who succeed in the years ahead will be those who build systems that work even when the market shifts. Through continuous innovation and customer driven updates, Get The Referral is positioning itself as a key partner in that evolution.

A Defining Conversation on the Future of Contractor Growth

This featured interview was more than a discussion about referrals. It was a conversation about ownership, responsibility, and long term vision for the home improvement industry.

As Greg Cummings and Jamey Vumback spoke, one message became clear. The contractors who thrive in the next decade will not be the ones chasing the most leads. They will be the ones who build the strongest relationships.

The knowledge shared during this interview offered contractors a practical path forward. It challenged the idea that rising lead costs are simply the new normal. It showed that growth can be controlled. That systems can replace guesswork. That satisfied customers are not just the end of a job, but the beginning of the next opportunity.

Through open dialogue and real world examples, this conversation strengthened the bond between industry leaders who are serious about raising standards. It reinforced the idea that innovation must serve contractors, not confuse them. And it highlighted the importance of building businesses that are stable, repeatable, and referral driven.

The long term significance of this discussion reaches beyond one company. It speaks to a larger shift taking place in home services. Contractors are beginning to look inward at the value already within their customer base. They are asking better questions. They are building smarter systems.

As the industry continues to evolve, conversations like this help shape its direction. They build relationships between leaders. They share lessons learned. They create clarity in times of uncertainty.

For contractors who want to future proof their growth and strengthen their post sale relationships, this interview offers both insight and inspiration.

Frequently Asked Questions

1. What is Power100 and why does it matter in the home improvement industry?

Power100 is the only unbiased third-party platform that recognizes and elevates the top leaders and most impactful companies in the home improvement industry. Power100 ranks CEOs and strategic partners through a proprietary evaluation system and shares their stories through national interviews and features. The platform gives contractors access to trusted insights, proven systems, and leadership examples that help raise the standard across the industry.

2. What is Get The Referral and who does it serve?

Get The Referral is a referral technology platform founded by Jamey Vumback. The company helps home service contractors turn satisfied customers into a steady source of referrals. Get The Referral serves contractors across 35 states, Puerto Rico, Canada, and Australia. It is designed for companies that want to grow through stronger post sale engagement and structured referral systems.

3. How did Jamey Vumback develop the idea for Get The Referral?

Jamey developed the idea while running his own solar company. At the time, about 25% of his business came from referrals. However, referrals were not tracked properly, and there was no clear system in place. After building a structured referral app and training his sales team to use it, referral revenue grew to more than 70% of total business. That experience showed him that referrals can become predictable when supported by the right technology and process.

4. How does Get The Referral help contractors reduce marketing costs?

Get The Referral helps contractors activate their existing customer base instead of relying only on paid leads. The platform allows customers to easily send referrals through a branded mobile app. Contractors can track referrals, reward customers, and maintain communication after the sale. Many contractors see return on investment within two months because they are multiplying the value of each completed job rather than continuously purchasing new leads.

5. What is the long term vision shared in the interview?

In the interview with Greg Cummings, Jamey shared a vision for simpler and smarter growth systems. He explained that many contractors use multiple disconnected tools for leads, CRM, reviews, and referrals. His goal is to help create a unified growth loop that connects the first lead to repeat business and future referrals. The focus is on helping contractors own their growth instead of depending entirely on outside lead sources.

About Power100

Power100 is the only unbiased third-party platform that recognizes and elevates the top leaders and most impactful companies in the home improvement industry.

Founded to give a voice to exceptional CEOs and strategic partners, Power100 evaluates thousands of companies using a proprietary five layer ranking system. The platform highlights the leaders who are driving innovation, strengthening company culture, and advancing the residential construction market.

Through national rankings, executive interviews, industry event coverage, and leadership features led by CEO Greg Cummings, Power100 serves as a trusted external resource for contractors who want to grow with integrity and excellence.

Learn more about Power100 and explore additional leadership interviews at Power100 Media