The Get The Referral Story: From Missed Opportunities to a Referral Engine

Get The Referral was founded by Jamey Vumback after years in the home improvement and solar space, where he saw a pattern: contractors were doing great work, but were failing to capture the full value of satisfied customers. Jobs would end with goodwill and positive feedback, yet referrals were informal, inconsistent, and almost impossible to track.

In Greg Cummings’ featured interview, Jamey Vumback explained how the idea behind Get The Referral was to bridge three gaps at once: communication during the project, engagement after completion, and a simple, rewarding way for customers to refer friends and family.

“We saw contractors spending more and more on leads while ignoring the most powerful asset they already had – their happy customers,” said Jamey Vumback, CEO and Founder of Get The Referral. “Get The Referral was built to turn every great customer experience into a repeatable system for referrals, tracking, and rewards – not just a hope and a handshake.”

Over time, Get The Referral evolved from a simple referral app into a full ecosystem for contractors, combining referral workflows, branded customer apps, field sales tools, and integrations with existing CRMs. The company continues to innovate based on customer feedback, investing in features that make it easier for sales reps, office teams, and customers to stay aligned.

“The future of GTR is about delivering an end‑to‑end solution for contractors – from first contact to final payment and every referral that comes after,” added Jamey Vumback.​​

How Get The Referral Transforms Home Improvement Businesses

The Get The Referral platform is built specifically for home improvement companies – roofers, solar providers, remodelers, window and door specialists, and other contractors – who rely heavily on trust, reputation, and word‑of‑mouth.

Key components of the Get The Referral solution include:

• A branded referral app that allows contractors to launch a mobile app in their own name, where customers can track projects, submit referrals, and access rewards.
• A sales rep app that enables field teams to invite customers to the program, capture referrals on site, and nurture advocate relationships from their phones.
• Referral Boost tools that automate outreach campaigns, reminders, and promotions so customers are prompted to refer at key moments.
• The GTR Wallet, which tracks and delivers referral rewards, making payouts fast, transparent, and easy to manage.
• An admin dashboard that gives owners and managers clear visibility into who is referring, which reps are driving activity, and how referral revenue compares to other lead sources.

“Contractors don’t need more software; they need tools that actually get used in the field and by their customers,” said Cameron Gallanosa, Senior Account Executive at Get The Referral. “Our platform is simple to adopt for sales reps, office staff, and homeowners, which is why our customers see real adoption instead of another login that gets ignored.”​

As highlighted in the Best Referral Software for Roofing Companies article, many roofing and exterior contractors now treat Get The Referral as a primary growth channel – not just a side program – because referrals consistently close at higher rates and with lower acquisition costs.

“Referrals are still the highest‑converting, most profitable leads in our space,” noted Charlene Moran, Sr. Director of Sales, Customer Success, and People Operations at Get The Referral. “Our job is to help contractors build a real system around that, so they can see every referral, reward every advocate, and forecast growth with confidence.”

Built for the Field: Integrations and the Leap Partnership

A core strength of Get The Referral is its ability to integrate with the tools contractors already use, including CRMs and sales platforms. Through its integrations, Get The Referral can sync lead and project data with systems like Salesforce, HubSpot, and other industry‑specific solutions, reducing manual data entry and eliminating blind spots in the customer journey.

One of the most notable collaborations is the partnership between Get The Referral and Leap, highlighted in the GTR + Leap feature. Leap helps contractors streamline estimates, digital contracts, e‑signatures, and payments, while Get The Referral turns those successful projects into new referral opportunities.

“Leap helps you close; GTR helps you grow,” explained Jamey Vumback in the Leap partnership article. “When both tools work together, contractors don’t just sell jobs, they build a system that scales with their business instead of burning them out.”

From a contractor’s perspective, the workflow looks like this:

• A homeowner connects with a contractor, often through a referral already facilitated by Get The Referral.​
• Leap enables the sales rep to present a professional estimate, secure a signed contract, and collect payment digitally.
• Once the project is complete and the customer is delighted, Get The Referral keeps that customer engaged and incentivized to refer friends, neighbors, and family into the pipeline.

“The companies that win in this market are the ones that pair strong close‑rate tools with strong referral engines,” said Ethan Stephens, Executive Director of Business Development at Get The Referral. “When your CRM, your sales tools, and your referral app speak the same language, you get better data, better decisions, and better margins.”​